I'm wondering if you think anyone of importance is actually going to read this, And / Or care?

There we Go fixed that for you!

Steam Games are Like steak and Mashed potato

Gog.games are like Chicken cacciatore

Pretty much this.

The thing is, companies like Nintendo, Sega, Capcom, EA, UbiSoft and Activision have -- at points in recent memory and for prolonged periods of time -- actually have acted shittily towards their customers. And yet, people are still flocking in droves to give them money out of sheer loyalty to their brand. The only exception I can think of is Konami, and they had to go to almost ridiculous lengths to truly tarnish their name in public square of mainstream gaming.

Don't think it's loyalty to the company's brand...probably more either hype, following their friends in the next big thing or loyalty to a game franchise.

I actually think (or hope) that these two things are not so much separated. More (good, DRM free) games on GOG should in general also translate to a larger amount of profit. Acting morally one can trade profit with doing good things but only so much - in the end GOG needs to make vast amounts of profit to expand, to keep on going.

So my hope was that GOG only acts consumer oriented and they filled the DRM free niche because consumers needed someone to fill it. I didn't expected them to be better humans than anyone else and anyway I guess they aren't really.

They only do the DRM free business because it's a profitable business.

However, I'm concerned they are not doing it good enough (mostly not bringing enough good (not bad) games here and not offering enough filtering and usability of the site and the client.). And that is the issue for me.
It usually is but you have a trade-off there - caring about your customers must be profitable by itself. That's why there is a nice lounge on each good airport for first class travellers but not for economy class travellers. You basically pay for the service (one way or the other) or you don't.

Expeditions: Conquistador is like that as well
See here: http://www.gog.com/forum/expeditions_conquistador/linux_version/post3

I think many of the issues mentioned in this thread (mostly on the first pages) are caused by a lack of manpower of the GoG.com crew. Look at https://www.gog.com/work . They're looking for all kinds of staff, but who wants to work in Poland? GoG's userbase seems to be growing faster than they can handle it.

*wince* Yeah, just what I was saying about the two opposing camps here. Something that also makes some money but is mainly acting morally and consumer oriented may be worth supporting, assuming you're included among the target consumers and the type of morality matches. Something with a primary goal of "making vast amounts of profit and expanding"... well, I had legally purchased a grand total of 4 games before GOG, so there's my opinion of what should be done when games are treated as a business.

Heh... Would those different requirements be not shoving Steam's DRM into it or it actually working? :/

Okay, so you just throw money at them for being nice guys. In a way you pay them for showing high morale. But I wonder if they have any higher ambitions in this regard? I doubt it.

I guess they act rationale and just try to cater to both camps? They just do DRM free because noone else did it. And you want DRM free and you get it here. Does it really matter why GOG is doing what it does as long as the games remain DRM free?

Would have thrown, if they'd have stayed nice guys.

I don't want only DRM free. And the why matters in the sense that it defines them and their ethics/morality, but what matters far more is what. Regional pricing was my dealbreaker. Then the drop in community engagement. And generally all the switch to more businesslike attitude overall. And I'm keeping a very suspicious eye on Galaxy staying fully optional and direct downloads and offline installers remaining supported just as well in the long term.

Actually this is almost the same I do (and it's the right thing to do anyway), only I kind of expected them to be tempted to go the dark way (more profit) any day. Maybe it comes down to the morale of the owner of GOG which is CDP and which itself is owned by its shareholders.

50% are just undisclosed shareholders (your typical capitalists probably who value profit more than principles) and the rest is disclosed at https://www.cdprojekt.com/en/Investor_Relations/Stock_Exchange/Shareholders and you see that the top 4 guys hold about 35% of CDP. It's probably their morale that counts for most of the things that happen or do not happen at GOG.

Btw. from their last financial statement (https://www.cdprojekt.com/resources/document/okresowe/3Q2015_Consolidated_FR_CDP_SA.pdf)

"Condensed Interim Consolidated Financial Statement of the CD PROJEKT Capital Group for the period between 1 July and 30 September
2015 (all figures quoted in PLN thousands unless otherwise specified) The appended information constitutes an integral part of this financial statement.
page 65

Global digital games distribution

The key factor affecting the financial result of the global digital games distribution segment is further development of GOG Galaxy
–
GOG Ltd.’s proprietary technology stack which enables the company to add new games to its catalogue. GOG is in talks
with approximately a dozen videogame developers whose releases have not heretofore been available on GOG.com. GOG Galaxy opens up new avenues of development and provides support for games which could not have previously been distributed
via GOG.com due to technical constraints. GOG Galaxy is continually being upgraded and extended with new features. "

How do you feel about it? Is this just marketing talk or is GOG Galaxy really continuously and significantly being upgraded and extended with new and useful features?

I personally think that you should have highlighted the sentence just before:

GOG Galaxy opens up new avenues of development and provides support for games which could not have previously been distributed via GOG.com due to technical constraints.

Reading between the lines and in reverse it means that titles purely DRM-Free (requiring absolutely no third-party app) would likely diminish in favor of "GOG galaxy-integrated" games (technically meaning switching parts of the Steam API for Galaxy API for fluffy stuff like online achievements). Well, seeing some responses I got in another thread, seems like nobody minds going this direction.......

Hmm... It seems actual new features (like the overlay) are coming at a rather slow pace. But I'm pretty sure the developers are working really hard on it. For me the biggest improvements right now would be download-compression and delta-updates, and esp. the latter is no trivial thing to implement, since you would need file differences between every version of every file of every game (every version to enable rolling back to a chosen version).
People tend to forget that Galaxy is not just "the client" application, but also a huge infrastructure of servers, databases and CDNs on GOG's end.

I don't read it that way. I think what they mean is:
a) Multiplayer titles, where I frankly don't mind having a client to find serves/other players and
b) Early access, where games have to be patched/kept up-to-date constantly. Which is really not easy to do with offline installers and patches - basically GOG's lack in manpower prevents attending a larger number of these games with a constant flow of updates for manual download. And having to download and install the next patch every other day would be inconvenient for the customers too.

Of course the "fluff", like achievements, also matter, but they do not prevent games from coming here - Galaxy or not. AFAIK
there are a number of games that support achievements on other services but not when bought here.

Yeah, same way I read it too.