Posted May 09, 2018
Olauron: It does recognize backer editions even if all PoE2 versions on the site are shown as not owned. It seems that you should have Pillars of Eternity II: Deadfire gamecard for this recognition. The (any) backer gamecard is already changed for Pillars of Eternity II: Deadfire gamecard so if it is not in your library you should a) wait or b) make an account refresh and wait. In the EDIT2 of the pinned blue post it is also said that buying this DLC through the client (Galaxy) will force refresh.
ShotgunLincoln: I have the Pillars II - Ultimate Fig Edition in my library. I've already refreshed my account twice, restarted galaxy, tried the GoG downloader on the website, and tried getting the dlc to force a refresh. None of that has worked. When I try to veiw the gamepage it kicks me back to My Collection and when I hit install from the drop down it brings me an infinite loading screen. While you are waiting you may try these links:
Part 1 of the classic download
GOG Downloader page
They will not work without logging in and (I guess) they will not work for those who don't have the game but it may force your account to recognize the correct version.
Edit: typos.
Post edited May 09, 2018 by Olauron