What am I to say? You can either trust Avira that there is nothing or get every file from Microsoft yourself.

EDIT: Found the reason for the false positive: "Signature Verification File is not signed". Big no-no for Microsoft. VirusTotal result

I just tried installing the one from January since I was getting the same virus alert. It did not help.

Just saw that. We have to try what we can.

Have you (already) done a clean installation of your graphics driver?

Have you verified the files yet? You'll need Galaxy for that.
Select the game from the list on the left-side of GOG GALAXY. Then click on MORE -> Manage installation -> Verify / Repair...

I just noticed that there are new Nvidia drivers pending, so I updated them. Didn't help. I could try a clean install but I can't imagine that out of my entire library these are the only two games that won't run because of video drivers.

The verify/repair was the first thing I tried on Friday. I also uninstalled it and moved it to my C: drive today to see if that was required for some reason. No luck. So I've installed it four times now, not counting the sequel.

Hmm you had previously mentioned that you saw five msvcp dlls that were different between your two machines. I think it might be worth comparing versions on those, and maybe any additional mscvp dlls you have.


No, the actual game directory had some kind of __redist folder as well. something like <Galaxy Games Directory>\Life is Strange\__redist. IIRC, there was also an DirectX folder inside __redist. I have since deleted that install, I only tried installing via Galaxy because the regular installer hadn't worked.

I will check that out.



I hope if anyone figures anything out, they'll post here. I'll be sure to do the same and to continue watching this thread. Good luck, everyone.

Yes, the following files were different in C:\Windows\System32 if that means anything:

msvcp110.dll
msvcp140.dll
msvcp140_1.dll
msvcp140_2.dll
msvcp140_clr0400.dll

The msvcp140_clr0400.dll file I can't touch, it's pretty locked down. I would probably need a boot disc to modify it. I wish I had a list of all the DLLs it was touching. I wonder if I can run it through a debugger to see?

I don't see a redist folder anywhere, do you have a path for that?

The redist folder is only present if you installed the game via the Galaxy client. If you used the regular installer that you can download from the GoG website, it's not there. Neither install method has worked for me.

For those dlls, can you right click -> Properties -> Details tab, and check the Product version? I've listed mine below.

msvcp110.dll - 11.00.61135.400
msvcp140.dll - 14.27.28914.0
msvcp140_1.dll - 14.27.28914.0
msvcp140_2.dll - 14.27.28914.0
msvcp140_clr0400.dll - 14.10.25028.0


I did uninstall every single runtime and reinstall them with the tool that @GrizzledLone suggested. No luck there, unfortunately. I'm starting to wonder if we're barking up the wrong tree here. Hopefully this can help us confirm or deny that VC++ runtimes are (part of) the problem.


I'm able to delete that mscvp140_clr0400.dll just fine. So the fact that you can't do anything to do it may be a red herring.

Also, I re-downloaded the free Episode 1 from Steam the other day and used Process Explorer to check all of the dlls it had handles to, and I'm not sure that I recall ANY of these VC++ redists appearing in that list. I'd be curious to see what handles a working GoG version grabs.

HI I bought the game and downloaded it. after I hit play it wouldnt start and when I wen to event logs I got this msg.

Faulting application name: LifeIsStrange.exe, version: 1.0.8623.0, time stamp: 0x56991853
Faulting module name: common.dll, version: 0.0.0.0, time stamp: 0x5eb423a3
Exception code: 0xc000001d
Fault offset: 0x0001548b
Faulting process id: 0x2a4c
Faulting application start time: 0x01d63ee2f887b4b4
Faulting application path: C:\Program Files (x86)\GOG Galaxy\Games\Life is Strange\Binaries\Win32\LifeIsStrange.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\Games\Life is Strange\Binaries\Win32\common.dll
Report Id: 02614785-efdb-45d5-ba94-541587fc5473
Faulting package full name:
Faulting package-relative application ID:

------------------------

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Life Is Strange because of this error.

Program: Life Is Strange
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

my cmd results

Microsoft Windows [Version 10.0.18363.836]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>CHKDSK
The type of the file system is NTFS.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
713984 file records processed.
File verification completed.
13783 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
51864 reparse records processed.
907866 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
51864 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
96942 data files processed.
CHKDSK is verifying Usn Journal...
34965936 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

975762884 KB total disk space.
740110432 KB in 600502 files.
356156 KB in 96943 indexes.
0 KB in bad sectors.
854976 KB in use by the system.
65536 KB occupied by the log file.
234441320 KB available on disk.

4096 bytes in each allocation unit.
243940721 total allocation units on disk.
58610330 allocation units available on disk.

C:\WINDOWS\system32>
----------------

I did the CHKDSK /F and everything was clear no bad sectors

=( guess wait for support it is.

Same issue here, game (Life is Strange and Life is Strange: Before storm) does not launch. I contacted support. Hope it will be fixed soon.

Like everyone here, I had the same issue !

I think, I found a fix by editing the common.dll file and replacing all occurences of C5 FD EF with 66 0F EF.

The game is now starting for me !!!

Can you try and tell me...

Didier

You'd be surprised. It could be that an older driver was not (completely) removed - shit happens - and those games may be the only ones you have installed affected by it.

Hello,

same issue here. "Life Is Strange: Complete Season" crashes on startup. Steam version of Episode 1 runs without a problem.

GOG "LifeIsStrange.exe" crahses because of an error in the "common.dll" file. This dll is loaded in the GOG version instead of the "steam_api.dll". You can check this by viewing the exe in an Hex Editor and compare the GOG and Steam versions (screenshot attached).

So at the moment it should work to use the "LifeIsStrange.exe" file from Steam (which loads the "steam_api.dll" instead of the "common.dll") and a custom "steam_api.dll".
Sadly, that solution would be a normal game crack...

Ok, msvcp140 is none of them.

Life is Strange:

msvcp_win.dll
msvcp110.dll
msvcp110_win.dll
msvcp80.dll
msvcr110.dll
msvcr80.dll
msvcr90.dll
msvcrt.dll

LiS Before the Storm:

msvcp_win.dll
msvcp110_win.dll
msvcrt.dll

Got a reply from GOG. It didn't work, I've attached this forum in the answer of the ticket.
[i]
Hello,

I'm sorry for late reply. We're currently overwhelmed with work.

I would like us to try to troubleshoot this issue. However, if you do not want to follow troubleshooting steps, I can convert this purchase to GOG wallet funds, that you will be able to use towards buying other games.

If you want to continue with troubleshooting, then please firstly follow these steps:
1) Please add Galaxy folders:
C:\Program Files (x86)\GOG GALAXY
to your security software exceptions list. If the game is installed outside of Galaxy folder, then please add game's installation folder to security software exceptions list as well. Once above is done, please select the game in GOG GALAXY, click on Customize -> Manage Installation -> Verify/Repair.
https://imgur.com/mPXqg0n

2) Reinstall the June 2010 DirectX runtime package. You can find the archive file containing the 2010 package installation files here:
http://www.microsoft.com/en-us/download/details.aspx?id=8109
You will have to extract the files into some folder, then open that folder and launch the DXSETUP.exe file in order to proceed with the installation.

Please have in mind that this will only add DirectX 9.0c to available pool of DirectX libraries, and it will not overwrite your other versions. Some games are not able to utilize newer DirectX libraries, and they require DirectX 9.0c.

3) If possible please update your graphics device drivers:
http://www.nvidia.com/Download/index.aspx

4) The game requires multiple Visual C++ redistributable packages installed. Please make sure to install both versions (x86 and x64) of each package:
- Please reinstall both Visual C++ 2015-2019 Redistributable Packages:
x64: https://aka.ms/vs/16/release/vc_redist.x64.exe
x86: https://aka.ms/vs/16/release/vc_redist.x86.exe

- Please reinstall both Visual C++ 2012 Update 4 Redistributable Packages:
x86: http://files.gog.com/support/MSVC2012/vcredist_x86.exe
x64: http://files.gog.com/support/MSVC2012_x64/vcredist_x64.exe

- Please reinstall both Visual C++ 2008 Redistributable Packages:
x86: http://files.gog.com/support/MSVC2008/vcredist_x86.exe
x64: http://files.gog.com/support/MSVC2008_x64/vcredist_x64.exe

- Please reinstall both Visual C++ 2005 Redistributable Packages:
x86: http://files.gog.com/support/MSVC2005/vcredist_x86.exe
x64: http://files.gog.com/support/MSVC2005_x64/vcredist_x64.exe

5) Please navigate to the game installation folder:
- If the game was installed via Galaxy, please select the game in Galaxy, click on Customize -> Manage Installation -> Show Folder
https://i.imgur.com/S2YvO4V.png
Once in there find game's "Launch" shortcut, right-click on it, and select Properties. In properties window switch to Compatibility tab, and here enable "Disable full screen optimization", as well as "Run as administrator". Press Ok to apply settings. Right-click on the game's "Launch" shortcut and select "Run as administrator".
Regards,
Dr Cat
GOG.com[/i]

They also told me this:

Please try to install these PhysX versions:
https://www.nvidia.com/en-us/drivers/physx/9_13_1220/physx-9-13-1220-driver/
https://www.nvidia.com/en-us/drivers/physx/9_14_0702/physx-9-14-0702-driver/

If this will not work, we can try one more thing. Please make sure that no third-party applications are interfering with the game. Please try to install and run the game in “clean boot mode”. Instructions on how to do that can be found here:
http://support.microsoft.com/kb/929135
Make sure to use an account with Administrator privileges.

Tried everything but it didn't work either.

Waiting for a response from the forum :)