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BUG REPORTING: Please use http://mantis.gog.com

Always attach your logs when reporting bugs. You can find them at:
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On MacOSX: /Users/Shared/GOG.com/Galaxy/Logs


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Hi, everyone!

The Galaxy team is hard at work to bring you the Client application that will let you manage your GOG.com games library more conveniently. We’d love for the initial release experience to be as smooth and streamlined as possible for everyone, but releasing an app of this scope is no easy feat.

But before we jump in and hand out the alpha Client, we’d like to set some ground rules.

1) The key word here is ‘alpha’, which means that this is not the final app and not all functionalities are present. The purpose of this test is to evaluate the core tech in the Client on a wider set of computer configurations than what we can locally test on, so only core features are included. Below I will post a detailed list of what is present and what we plan to add in future releases.

2) Alpha also means that you can encounter some unexpected issues. If you have a metered connection (a bandwidth cap or payments per bandwidth used) or you’re currently playing and can’t afford a loss of game time, this might not be for you. In other words, if you want to avoid potential problems with the alpha Client, simply wait for the final release.

3) Please, please, please refrain from posting screenshots, reviews or first impressions, both on our forums or elsewhere, as this is not the final product and many changes will still be made.

If you’ve read all of the above proceed to the signup page: http://www.gog.com/galaxy/alpha

We will be sending out invitations in batches (along with some more info on how to install the client and report bugs), so not everyone will receive one right away.
Post edited May 02, 2015 by Destro
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Hi everyone,

we've released the 0.7 version a couple of minutes ago, here's the changelog:

- Back/Forward navigation in the Store section
- Import Folder - it is now possible to import a game which is not compatible with the client, by clicking the game in the Library section and choosing ‘Import Folder’ from the More dropdown
- Startup page option - it is now possible to decide if the client should start on LIBRARY page, STORE page, or continue previous session
- Search option - you can press enter in the search field to continue searching in the Store
- Option to Show Game Folder added to MORE menu
- New sidebar sorting options (sort by name)
- External links will now be forwarded to the system browser
- Wishlist option added to the LIBRARY menu
- Community option in the STORE menu
- Forum Replies option in the ACCOUNT menu
- Option to keep saves, when uninstalling a game
- Windows: starting the client when another instance is already running should now open the running instance (rather than displaying error message)
- Improved ‘Last Played’ information, which should now show the time of the user stopped playing the game, rather than started playing the game
- Fixed uninstallation issues on Windows
- Fixed an issue which prevented using Paypal, when buying a game
- Fixed an issue which prevented from displaying Terms and Agreements when registering new account
- Fixed some issues when installing and uninstalling DLCs
- Bugfix: client will now not allow dragging elements onto its window
- Fixed memory leaks, causing to crash the application when downloading lots of games
- Fixed a bug which was causing the client to crash on exit
- Fixed an issue, which sometimes caused the client to duplicate the news on game view
Post edited May 01, 2015 by Destro
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HOW TO IMPORT EXISTING GAMES INSTALLATIONS INTO GALAXY

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library, then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Post edited May 01, 2015 by Destro
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IchLiebeShemales: Downloading them from the client isn't an issue. Detecting them is this issue. I had them installed prior to the alpha client.
The import function looks for a .info file with a game's indexing information. This and other service files are used by Galaxy to identify individual games, and GOG have been steadily adding them to the offline installers. However, not all installers have yet been updated, and certainly, if you installed something before the Galaxy changes started, it won't be detected.

For a work-around way of importing old installations into Galaxy, you could try this:
https://www.gog.com/forum/general/gog_galaxy_client_closed_alpha/post1150
Post edited April 03, 2015 by Spinorial
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Spinorial: The import function looks for a .info file with a game's indexing information. This and other service files are used by Galaxy to identify individual games, and GOG have been steadily adding them to the offline installers. However, not all installers have yet been updated, and certainly, if you installed something before the Galaxy changes started, it won't be detected.
Hmm, I wonder if they plan on fixing this? Seems to defeat the purpose of Scan and Import, otherwise. It could possibly detect goggame.dll, as all my installed games seem to include that file.
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Psider: Hmm, I wonder if they plan on fixing this? Seems to defeat the purpose of Scan and Import, otherwise. It could possibly detect goggame.dll, as all my installed games seem to include that file.
Existence of this file only says one thing, it's a GOG game, nothing else. Scan and Import should work for every game that is installed from Galaxy friendly installer. If it isn't you basically need to wait until we make the game Galaxy friendly. In time every installer downloaded from GOG.com will be compatible.
Post edited April 03, 2015 by Fallen_Zen
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Psider: Hmm, I wonder if they plan on fixing this? Seems to defeat the purpose of Scan and Import, otherwise. It could possibly detect goggame.dll, as all my installed games seem to include that file.
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Fallen_Zen: Existence of this file only says one things, it's a GOG game, nothing else. Scan and Import should work for every game that is installed from Galaxy friendly installer. If it isn't you basically need to wait until we make the game Galaxy friendly. In time every installer downloaded from GOG.com will be compatible.
But it does mean we will have to manually download and install every game with a compatible installer, right?
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Psider: But it does mean we will have to manually download and install every game with a compatible installer, right?
Unfortunately yes, we're unable to detect a game that isn't compatible with GOG Galaxy.
I don't know exact numbers but probably it is safe to say that most of the installers downloaded from GOG.com right now are already compatible.
Post edited April 03, 2015 by Fallen_Zen
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Psider: But it does mean we will have to manually download and install every game with a compatible installer, right?
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Fallen_Zen: Unfortunately yes, we're unable to detect a game that isn't compatible with GOG Galaxy.
I don't know exact numbers but probably it is safe to say that most of the installers downloaded from GOG.com right now are already compatible.
Unfortunately for me, none of my current installs are compatible right now. Looks like I have a long hard slog ahead of me :'(
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Psider: But it does mean we will have to manually download and install every game with a compatible installer, right?
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Fallen_Zen: Unfortunately yes, we're unable to detect a game that isn't compatible with GOG Galaxy.
I don't know exact numbers but probably it is safe to say that most of the installers downloaded from GOG.com right now are already compatible.
What's stopping you from automating the process others and I described above, which worked even before you included the import function? Instead of the user telling Galaxy "Scan here", they'd tell it "Scan here for GameX", but the results would be quite satisfactory to many.
Is the Scan mode supposed to detect games that aren't yet appearing in my library in the client?
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paladin181: Is the Scan mode supposed to detect games that aren't yet appearing in my library in the client?
Games already installed with offline installer, yet still not all of them are detected. Worked for me with The Bard's Tale, but The Rise of the Triad still remains undetected. Depends if game is Galaxy ready or not I guess.
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mike_cesara: Games already installed with offline installer, yet still not all of them are detected. Worked for me with The Bard's Tale, but The Rise of the Triad still remains undetected. Depends if game is Galaxy ready or not I guess.
NEVERMIND: The games I thought that weren't in my library on the client are in my client.

But it 's STILL downloading the whole game despite it already being installed.
Post edited April 03, 2015 by paladin181
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BKGaming: I'm not really crazy that when you close Galaxy now it sends it to the system tray. I'd rather see minimize go to system tray and close actually close Galaxy. I try not to leave Galaxy running while I'm not there since it's in alpha because I don't want it doing something weird and burning up my net which is limited. Perhaps have some kind of option for this under settings?

Galaxy has been on all day now because I forgot to close it from the system tray. :/
The current behaviour is how most applications do it by default so it's a sensible default at least, however it would also make sense to have it as a configurable setting in an "Interface" tab in settings as many apps allow configuration of this to do as you suggest.
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mike_cesara: Games already installed with offline installer, yet still not all of them are detected. Worked for me with The Bard's Tale, but The Rise of the Triad still remains undetected. Depends if game is Galaxy ready or not I guess.
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paladin181: Games like Wasteland 2 Legend of Heroes are in my Game list, but not in my library on the client. And Wasteland 2 is downloading the WHOLE GAME as an update.
As it states in the very first, blue post,
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Venom: * not all games are currently compatible with the client, so you’ll only see the compatible ones in the alpha version of the Galaxy Client.
It's getting better almost avery week. My Galaxy library started with very few games and now almost all of my collection is availabale througjh the client. Patience is the key : ) I do not have Wasteland, but I think you could mention about it on http://mantis.gog.com
Post edited April 03, 2015 by mike_cesara
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Spinorial: What's stopping you from automating the process others and I described above, which worked even before you included the import function? Instead of the user telling Galaxy "Scan here", they'd tell it "Scan here for GameX", but the results would be quite satisfactory to many.
You mean this one? And accidentally overwrite a game (or anything else for that matter that was just named the same) installed for example from Steam or any other service? I know many users would be happy about it :) Either the game is compatible with GOG Galaxy or not, we do not work on assumptions. We try not to overwrite any folder which we don't know anything about, simple as that.
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Spinorial: What's stopping you from automating the process others and I described above, which worked even before you included the import function? Instead of the user telling Galaxy "Scan here", they'd tell it "Scan here for GameX", but the results would be quite satisfactory to many.
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Fallen_Zen: You mean this one? And accidentally overwrite a game (or anything else for that matter that was just named the same) installed for example from Steam or any other service? I know many users would be happy about it :) Either the game is compatible with GOG Galaxy or not, we do not work on assumptions. We try not to overwrite any folder which we don't know anything about, simple as that.
You know, sometimes you read things too literally. What I described was a rough guide for people, not a rigorous algorithm, nor do I suggest you make it entirely hands-off. Imagine a process that goes:
User clicks scan
User picks folder (btw, make the folder tree open to the root of the GOG-partition or the last opened folder)
Galaxy looks for info files in the folder (all this stuff happens already)
Galaxy asks user to confirm games for the detected info files
Galaxy prompts user for any other games, not detected by info files
User picks game from list of owned games, manually locates folder where game is installed
Galaxy scans the folder and compares contents to its game image
Galaxy prompts the user to confirm import (some extra choices would be good here: import without overwriting, import and overwrite non-matching files)
Galaxy moves the game files to the Galaxy games folder, adds the necessary service files, finalises the installation (that little installer in the ProgramData folder)
Note: if necessary, perform a quick uninstall first, after moving the game folder to prevent data loss; see my previous guide for suggested method of doing this. This is mostly a step to refresh registry entries and uninstallater data. If you have a more elegant way of doing it, do it. Some games may keep registry entries for configuration, and if these can be spared, all the better.

If the last step seems fuzzy, that's because I'm not intimately familiar with the workings of your installation process. You are and you can use that knowledge to make it rigorous and safe.

Don't forget, this is an alpha test. We're doing all of this to help you make the program better and test for problems. You can afford to test some less idiot-proof mechanisms on us. Plus, it's much more likely that users of the public release will want to import many pre-galaxy installations. As it is, the function will be completely useless to some.
If the current behaviour has to stay for release, then I definitely recommend a GIANT banner that states:

"If you have not installed an update for a GoG game in the last year, it WILL NOT be detected by Galaxy. You must download and install the game using the latest installer one time. After this, your games will be detected by Galaxy."

Even so you will get thousands of reports of Galaxy being broken - you've seen in this thread and mantis how people don't read the instructions provided at the top of every page.

So even better, when the person does a scan, cover the store and library page with the following that remains until they click on an x button in the corner:

If a game has not been detected:

1. Download the latest version from GoG.com.
2. Install the game.
3. Re-run the scan in Galaxy.

If your game still does not appear, contact GoG.com.

(Keep it brief, and make it steps so that it is less likely to be ignored.)