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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 12, 2015
Posted June 12, 2015
What interests me: Why are the patches on Galaxy always so huge?

Galaxy just downloaded 1.2 gb for Ultimate General: Gettysburg, on the website the patch is mere 15 mb big.
All the Witcher 3 patches were double the size compared to the website.

Is there a reason for this?
Posted June 12, 2015
avatar
Lurtz: What interests me: Why are the patches on Galaxy always so huge?

Galaxy just downloaded 1.2 gb for Ultimate General: Gettysburg, on the website the patch is mere 15 mb big.
All the Witcher 3 patches were double the size compared to the website.

Is there a reason for this?
My guess: It's because installers are self-extracting archives, while Galaxy uses uncompressed "pre-installed" files.
Posted June 12, 2015
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Randalator: My guess: It's because installers are self-extracting archives, while Galaxy uses uncompressed "pre-installed" files.
Even that can't explain why a 15mb patch bloats to 1.2gb.
Posted June 12, 2015
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Lurtz: What interests me: Why are the patches on Galaxy always so huge?

Galaxy just downloaded 1.2 gb for Ultimate General: Gettysburg, on the website the patch is mere 15 mb big.
All the Witcher 3 patches were double the size compared to the website.

Is there a reason for this?
I've been asking that for a while... my guess it Galaxy can't identify what files have changed vs what files are the same in some cases and therefor downloads nearly the whole game again or nearly the whole game. The auto patches are suppose to be making patching better with Galaxy but right now that not the case, especially for people with a limited net.


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Randalator: My guess: It's because installers are self-extracting archives, while Galaxy uses uncompressed "pre-installed" files.
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Lurtz: Even that can't explain why a 15mb patch bloats to 1.2gb.
Nope no it does not.
Post edited June 12, 2015 by user deleted
Posted June 12, 2015
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kotokimura: Galaxy is exactly what I have wanted for a long time, which is a steam manager without DRM. I hope that it will be a game changer in a gaming world loaded with DRM. Thank you, GOG!

Galaxy works fine for most of the games that I have. But there are some games which show apparent issues. I don't know if these issues happen only for me or for many people. But I just want to remind GOG people of these issues so that they can fix them.

(1) installation of the games 'Unrest' and 'Outlast' doesn't work no matter how I tried. The games themselves work fine (if I start the game in a usual way without using Galaxy, they start fine). I just cannot install these games through Galaxy.
(2) The avatars of YS I & II on the left side area don't show up (Galaxy keeps on searching for the avatars for these games).
(3) Overall Galaxy is slow. When I start Galaxy, it takes a lot of times until Galaxy recognizes the installed games.
I'm also experiencing some of these, particularly 2 and 3. Ys I and II never load the background image on their info page, so the icons never show in the Installed Game List. And it takes a long time for the list of games to generate. Especially if you have a lot of games installed. I have a little over 400 in my list and it takes a little over 5 minutes to completely load the list. I wouldn't mind so much except it seems it must load in order to play The Witcher 3.

Also, I have a couple of games the will not update. Xenonauts times out while getting the file list from the server, and King's Quest 8 times out after downloading several files. Those files are in the temp folder defined in my Galaxy settings, so at least it doesn't corrupt my current working installation.

Flynn
Posted June 12, 2015
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kotokimura: Galaxy is exactly what I have wanted for a long time, which is a steam manager without DRM. I hope that it will be a game changer in a gaming world loaded with DRM. Thank you, GOG!

Galaxy works fine for most of the games that I have. But there are some games which show apparent issues. I don't know if these issues happen only for me or for many people. But I just want to remind GOG people of these issues so that they can fix them.

(1) installation of the games 'Unrest' and 'Outlast' doesn't work no matter how I tried. The games themselves work fine (if I start the game in a usual way without using Galaxy, they start fine). I just cannot install these games through Galaxy.
(2) The avatars of YS I & II on the left side area don't show up (Galaxy keeps on searching for the avatars for these games).
(3) Overall Galaxy is slow. When I start Galaxy, it takes a lot of times until Galaxy recognizes the installed games.
avatar
FlynnArrowstarr: I'm also experiencing some of these, particularly 2 and 3. Ys I and II never load the background image on their info page, so the icons never show in the Installed Game List. And it takes a long time for the list of games to generate. Especially if you have a lot of games installed. I have a little over 400 in my list and it takes a little over 5 minutes to completely load the list. I wouldn't mind so much except it seems it must load in order to play The Witcher 3.

Also, I have a couple of games the will not update. Xenonauts times out while getting the file list from the server, and King's Quest 8 times out after downloading several files. Those files are in the temp folder defined in my Galaxy settings, so at least it doesn't corrupt my current working installation.

Flynn
Have either of your reported this on mantis or have checked to see if it has been reported already? If not please do...
Posted June 12, 2015
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Yeah, I'm just headed there. I did check the <game>.info file for Septerra Core and it seems to be correct (I compared it to Mob Rule which does launch properly). The game just doesn't launch (septerra.exe doesn't show in task manager).

Edit: Added notes to existing Ys 1+2 issue, Xenonauts issue and Septerra Core issue. I created a new issue for my KQ8 problem and uploaded the log files. Let's see what happens. =)

Flynn
Post edited June 12, 2015 by FlynnArrowstarr
Posted June 12, 2015
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Yeah this is probably like Steam in the beginning... I hope they can change that soon, it's really annoying with a slow connection.
Posted June 13, 2015
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Lurtz: What interests me: Why are the patches on Galaxy always so huge?

Galaxy just downloaded 1.2 gb for Ultimate General: Gettysburg, on the website the patch is mere 15 mb big.
All the Witcher 3 patches were double the size compared to the website.

Is there a reason for this?
As GOG originally explained, updates through Galaxy would be smaller due to using some kind of delta update mechanism instead of needing to re-download the entire game and reinstall or use massive patches. That apparently is their end goal anyway, but it looks like Galaxy currently does not do that and that it probably just straight out blows away either the entire game and re-downloads it, or it blows away every file that is changed and re-downloads them and that everything it downloads is completely uncompressed.

Stands to reason that it will thus consume a lot more bandwidth in the current beta state, but hopefully they implement compressed delta updating eventually using rsync or something like that. I've implemented rsync based delta updating myself and it saves a tremendous amount of bandwidth for stuff like this.
Posted June 13, 2015
regarding achievements- once i uninstall a game will they disappear? i really dont want them too but im curious
Posted June 13, 2015
Wait, is intended that I still have to manually download and install DLC separately? I got Omerta Gold but installing it only installed the base game. Had to go look for the dlc under More - Backup Extras and manually install it.
Posted June 13, 2015
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Pheace: Wait, is intended that I still have to manually download and install DLC separately? I got Omerta Gold but installing it only installed the base game. Had to go look for the dlc under More - Backup Extras and manually install it.
You can install the DLC through More->Configure however that is a completely non-intuitive place to put it. I'm not sure why they've got the More menu layed out with submenus like they have which require someone to at least once deeply navigate the entire structure to find out what all is available and what submenu it is on, but it seems unecessarily treed off. A single flat menu with all options on it would be vastly superior in my opinion. What would a highly intuitive name be for where to look for the DLC? More->DLC is where I would put it, but then I'd probably get rid of the More button entirely and just put every single option buried in the More menu hierarchy all visible on the main game screen without having to click on anything, so that every option one might want to click on is always there all the time without any menu... but that's just me. It's only a coincidence that Steam's "Detail view" more or less does this exact same thing, listing all options for a given title down a right side navigation bar.

Seems every day someone can't figure out how to download a backup, DLC, install DLC or some other thing that should be highly intuitive. Time for a rethink of this Menu button IMHO. I vote for what I said above, no button, one navbar which is flat with no submenu items. There's only going to be 8-10 items max anyway and intuitiveness beats "declutter" any day of the week in my book.
Posted June 13, 2015
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skeletonbow: You can install the DLC through More->Configure however that is a completely non-intuitive place to put it.
The thing is, I tried this, and the only option there was autoupdating Yes/No. The only way to get the DLC is to go to backup extra's and download the installer for it. Honestly, I was expecting the DLC to come preinstalled with my game download, else what's the point if I'm still going to have to bother installing individual parts?

And at least with this DLC I knew I was missing something, if I didn't I could've been halfway through the game before I found out I was missing DLC.
Post edited June 13, 2015 by Pheace
Posted June 13, 2015
heya :)
started to download games with gog galaxy, but with some games like banished, king's quest 8 or sam & max hit the road there were some problems like failed to install or server problems. Although with manually downloaded installers all worked like a charm.
is there a list of known issues of games which have problems with downloading with galaxy client?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)