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General discussionConnection to GOG Galaxy Communication Service was lost(128 posts)(128 posts)
(128 posts)
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This is my favourite topic
Posted February 19, 2023
Getting this same message in GOG Galaxy when trying to launch on a Mac with Ventura 13.0.1.

Kinda annoying I installed the latest version of the software, restarted several times... Nothing has worked.

*update* Solved with information provided by DRAGANGAIC in another thread.
Post edited February 19, 2023 by Murdockscott
Posted February 19, 2023
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Murdockscott: Getting this same message in GOG Galaxy when trying to launch on a Mac with Ventura 13.0.1.

Kinda annoying I installed the latest version of the software, restarted several times... Nothing has worked.

*update* Solved with information provided by DRAGANGAIC in another thread.
Can you link to that solution / thread?
Posted February 19, 2023
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Murdockscott: Getting this same message in GOG Galaxy when trying to launch on a Mac with Ventura 13.0.1.

Kinda annoying I installed the latest version of the software, restarted several times... Nothing has worked.

*update* Solved with information provided by DRAGANGAIC in another thread.
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neumi5694: Can you link to that solution / thread?
here it is
Post edited February 19, 2023 by batscamp
Posted February 20, 2023
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neumi5694: Can you link to that solution / thread?
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batscamp: here it is
Thank you
Posted May 16, 2023
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骑着世界的骏马: I changed my computer.
I've reloaded the game many times, but every time I have this tip：
Connection to GOG Galaxy Communication Service was lost and could not be restored! GOG Galaxy will now shutdown.
All solutions let me delete files.I don't have this file in my folder:“C:\ProgramData\GOG.com\Galaxy\redists\GalaxyC ommunicationService.ini”
Please help me.
Hurry up, dudes, hurry up. I'm losing wood.
One solution I've got from all previous answer is to create a shell script to open the communication component before launching gog :

/Users/Shared/GOG.com/Galaxy/redists/GalaxyCommunication >/dev/null 2>&1 & open /Applications/GOG\ Galaxy.app/

and executing it to launch gog
Posted June 22, 2023
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骑着世界的骏马: I changed my computer.
I've reloaded the game many times, but every time I have this tip：
Connection to GOG Galaxy Communication Service was lost and could not be restored! GOG Galaxy will now shutdown.
All solutions let me delete files.I don't have this file in my folder:“C:\ProgramData\GOG.com\Galaxy\redists\GalaxyC ommunicationService.ini”
Please help me.
Hurry up, dudes, hurry up. I'm losing wood.
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med94380: One solution I've got from all previous answer is to create a shell script to open the communication component before launching gog :

/Users/Shared/GOG.com/Galaxy/redists/GalaxyCommunication >/dev/null 2>&1 & open /Applications/GOG\ Galaxy.app/

and executing it to launch gog
Thank you! This works. :-)

This is one annoying bug...
Posted August 04, 2023
I just downloaded this App and I get this error?

Why have the app available to download? The level of incompetence is astounding.
Post edited August 04, 2023 by zoomos
Posted August 08, 2023
I have the same error on Windows 11.
Fresh Gog install.

The Windows service GalaxyCommunication is not starting (immediately fails) and I see no error in the event logs.
Tried to reinstall VC++, no change.
Uninstall + clean all Gog folders + reinstall, no change.

Seriously ?

Edit :
I saw the messages about RDP after my 1st post. Retried directly without RDP, GOG is not closing anymore, the Communication service still won't start though. But at least I can use GOG and hopefully play :)
Post edited August 08, 2023 by Orjaman
Posted September 14, 2023
same on Windows 11,

My solution : Delete this crap launcher and never install it again on my pc


Honestly don't waste your time, dev don't care and never respond here to give us more information

Glade I have only free game on this launcher.
Post edited September 14, 2023 by iHichemx
Posted October 01, 2023
This problem I only noticed after reinstalling Win11. At the time, for speed of download/install of my games from both GOG and Steam, I disabled my VPN. Then only after renabling it, the problem occurs (Steam was fine). So I've included the attached four programs to bypass my vpn (I've done it with a game that doesn't like VPNs either).

The files can be found here:

C:\ProgramData\GOG.com\Galaxy\redists
C:\Program Files (x86)\GOG Galaxy
Attachments:
screenshot_2023-.png (5 Kb)
screenshot_2023-.png (3 Kb)
Posted October 05, 2023
My windows 10 and 11 are fine. the issue is on my MacBooks. macOS 13 and macOS 14
Attachments:
screenshot_2023-.png (415 Kb)
Posted October 16, 2023
Exactly the same as above. Windows 11 machine can run Galaxy fine. OS X 13.5.2 I get the Communication Service was lost error message.
Posted October 25, 2023
This issue was first reported in 2017. It's now 2023 and still happening.

6 years... Come on...
Posted October 29, 2023
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pglombardo: This issue was first reported in 2017. It's now 2023 and still happening.

6 years... Come on...
Same issue here Windows 10.
Posted November 05, 2023
Guys, i had t his error pop-up from time to time (not every time) when i was using the program, and everytime, to get rid of the error i had to start the program like 5-10 times until the error would not pop away.

WHAT I DID FIND INTERESTING is....

If you go to account management (fast before the error pop-up) and click "login and security tab" GALAXY Will actually tell you that your client is OUTDATED.

so what i did was download the galaxy setup.exe from gog site, INSTALL IT and voila !

ALL GOOD !!!!!!!!!!!!!
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This is my favourite topic
Community
General discussionConnection to GOG Galaxy Communication Service was lost(128 posts)(128 posts)
(128 posts)