Posted December 07, 2021
Hey all, if you've any issues with the game, we'll usually ask you to send your log and save files along. This post is a handy guide on where to find those.
1 - where to send them.
Please go to http://support.spookydoorway.com/ and fill in a bug report.
2 - what to send
The safest thing is to send both your save and log files, which can be found below - just send it all!
3 - log files.
Depending on what OS you're on your log files are in different places:
- Windows: %USERPROFILE%/AppData/LocalLow/Spooky Doorway/The Darkside Detective 2
- Mac: ~/Library/Logs/Spooky Doorway/The Darkside Detective 2
- Linux: ~/.config/unity3d/Spooky Doorway/The Darkside Detective 2
4 - save files.
Again, depends on your OS.
- Windows: %USERPROFILE%/AppData/LocalLow/Spooky Doorway/The Darkside Detective 2
- Mac: ~/Library/Application Support/Spooky Doorway/com.spookydoorway.dsds2
- Linux: ~/.config/unity3d/Spooky Doorway/The Darkside Detective 2
Please label your mail with a brief summary of your problem and your OS, and go into more detail in the main body. Our tech gremlins will then try to fix it as soon as possible!
Thanks for your help :)
1 - where to send them.
Please go to http://support.spookydoorway.com/ and fill in a bug report.
2 - what to send
The safest thing is to send both your save and log files, which can be found below - just send it all!
3 - log files.
Depending on what OS you're on your log files are in different places:
- Windows: %USERPROFILE%/AppData/LocalLow/Spooky Doorway/The Darkside Detective 2
- Mac: ~/Library/Logs/Spooky Doorway/The Darkside Detective 2
- Linux: ~/.config/unity3d/Spooky Doorway/The Darkside Detective 2
4 - save files.
Again, depends on your OS.
- Windows: %USERPROFILE%/AppData/LocalLow/Spooky Doorway/The Darkside Detective 2
- Mac: ~/Library/Application Support/Spooky Doorway/com.spookydoorway.dsds2
- Linux: ~/.config/unity3d/Spooky Doorway/The Darkside Detective 2
Please label your mail with a brief summary of your problem and your OS, and go into more detail in the main body. Our tech gremlins will then try to fix it as soon as possible!
Thanks for your help :)
Post edited December 08, 2021 by SpookyDoorway