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STAR WARS™: Episode I RacerCommon Problems Troubleshooting(76 posts)(76 posts)
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This is my favourite topic
Posted May 02, 2018
General Troubleshooting
-----------------------

1. black screen / crash on launch:

- Before starting the game, change video resolution to your desktop one (or the closest match). if that fails, try falling back to 1024x768. Video settings can be found under GOG Galaxy HERE
-- or in Start Menu HERE.

- Close any unnecessary applications running in the background, especially ones overlay-based like EVGA Precision, MSI Afterburner, GeForce Experience, FRAPS etc.

- If running multiple screen setup, try switching to a single monitor.

If none of the above helps, please send your DxDiag to our Support team HERE. The more information we have, the easier it will be to pinpoint the problem.

2. Controllers
- connect (turn on if wireless) your controller before starting the game
- start the game, go to Settings->Joystick Settings
- set Joystick to Enable
- press Default to fill controls with standard mapping or configure them manually

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May the Force serve you well.
Post edited May 02, 2018 by Thiev
Posted May 06, 2018
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VIPRIP: Does this game support refresh rates more than 60 Hz? Because the refresh rate of my screen supports only 75 Hz and I am not being able to modify it in the NVIDIA control panel. So when I try to launch the game, it crashes.
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masterotaku: Use dgVoodoo for that, because by default the DX9 wrapper the game uses seems to force 60Hz. With dgVoodoo you can choose any of your refresh rates. Fps are also unlocked, by the way. At 640x480 I could get 420-440fps. And around 140fps at 2560x1440.

There is a bug or something I found. Somehow my track records were deleted, and I suspect it could be by loading different saves and in some way the old backup one overwrote the new one (at least not the unlocked pods and tracks in tournament mode, but I had to do track 3-1 again to unlock every track in free mode). Be careful if you have more than one and make backups.
Effectively, that has worked. Thank you and thank for this advice. I'll be careful of it.
Posted May 06, 2018
Any idea what to write in the current_control.map file to configure the X360 button for start as start (Esc) and minimap (Caps Lock)?

Also is start boost working or there is a bug?
thx
Posted May 06, 2018
I tried the recommended fixes but the game always hard locks on startup. I can't even alt-tab or open the task manager to quit the game, I had to reboot. Something is seriously wrong with this game.
Posted May 07, 2018
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Nbat: Any idea what to write in the current_control.map file to configure the X360 button for start as start (Esc) and minimap (Caps Lock)?

Also is start boost working or there is a bug?
thx
I used an external program (Controller Companion) to map those keyboard keys to my controller. I don't think there's an in-game way to do it.

The start boost does work, I've gotten it a couple times. You just have to press the gas at the right moment during the "1" of the countdown. I haven't figured out the timing to do it consistently though.
Posted May 08, 2018
I've got a solution that works for me with the loading bar freeze bug in Windows 10 Pro.

I went into the game animation folder (C:\Program Files (x86)\GOG Galaxy\Games\STAR WARS Racer\data\anims) on my system and renamed IntroScene.znm to something else (eg: IntroScene-backup.znm) then started the game.

Once the game was running it loaded to the Lucas Games logo, the crashed to desktop. At this point I renamed the IntroScene back to it's original name "IntroScene.znm" and launched the game. This time it worked for me.

Additionally, if while the game is frozen on the loading bar you need to force close it, go into Task Manager beforehand and select "always on top" from the options menu. This way it will still show on top of the black loading screen.

Hopefully this helps someone.

Cheers,
-KK4TEE
Posted May 08, 2018
Has anyone experienced any sort of memory leak / delayed crash type issue? The game launches and runs flawlessly for me, for a time. But eventually, I get to a point where textures stop loading in and eventually the game crashes. It's really noticeable if the issue starts occurring on the "Change vehicle" screen, as I continue to scroll through the various characters, eventually I start to notice that the textures on the characters stop loading in, and if I continue cycling through characters over and over, fewer and fewer textures load in until the game eventually crashes.

It's avoidable by occasionally quitting out of the entire game and relaunching, but if I don't do this every ~30 minutes or so, it eventually crashes.

Everything is fully playable and works up until that point, however.

EDIT: After setting up the game to use dgVoodoo, the issue is not as prevalent, but it's still not 100% resolved. You can assign how much VRAM to assign to the virtual graphics card, and bumping it higher than the default allows me to play the game for longer stretches of time without it crashing, but I still do eventually lose my textures and crash (it takes about ~2 hours of playing now instead of 30 minutes.) So there still is some sort of memory leak happening here, but you can disguise it by assigning more memory through dgVoodoo...
Post edited May 10, 2018 by rglennbarker
Posted May 11, 2018
I Instaled Star Wars Episode I Racer on Windows 7 by direct download, not gog galaxy
but
when I enter the game it appears one loading blue bar and the screen become froze...
so i have to go to task manager and finish
version 1.0 hotfix2 (20599)
i tryed reinstalling the game but the game continued crashing
someone knows how to fix this?
or launch one version that fix this?
Post edited May 11, 2018 by RamonSFe
Posted May 18, 2018
To anyone else who's using this, I could NOT get this game to work even with all the fixes, but I just uninstalled an reinstalled and it runs at 1080p just fine now. I booted it twice in a row with both WIndows Game Bar and GeForce Overlay active and it didn't affect it at all. Try a reinstall and see if that works for you.
Posted May 19, 2018
Tried all the fixes, looks like I am not alone and the majority of people can't play this game.

Does Gog do refunds? And why are they selling plain broken software.
Posted May 19, 2018
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ahardgamesnight: To anyone else who's using this, I could NOT get this game to work even with all the fixes, but I just uninstalled an reinstalled and it runs at 1080p just fine now. I booted it twice in a row with both WIndows Game Bar and GeForce Overlay active and it didn't affect it at all. Try a reinstall and see if that works for you.
Nope, still didn't work for me unfortunately.
Posted May 20, 2018
Switching to the integrated graphics on my laptop (away from the Nvidia card) solved the problem.

Now to see if I can get my Steam controller to work....
Posted May 20, 2018
Getting that rdroid_gnome error today which is odd as it was working fine last night.

Anyhoo, I've submitted a ticket with a Dxdiag report, so hopefully you can figure out why it's misbehaving.
Post edited May 20, 2018 by hewittjonathan
Posted May 21, 2018
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jhawins: Tried all the fixes, looks like I am not alone and the majority of people can't play this game.

Does Gog do refunds? And why are they selling plain broken software.
The reality is a game won't necessarily work on all hardware/software combinations. Obviously the game is working for many people, we just don't see it on the game forum because people only post here if they have problems.

However you can get a refund: contact Support, and if you and they working together cannot get the game running (after a few back and forth messages probably), you get your money back. But you have to work with them.
Posted May 29, 2018
I Got Working... Thanks for Support ^ ^
Posted June 07, 2018
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rglennbarker: Has anyone experienced any sort of memory leak / delayed crash type issue? The game launches and runs flawlessly for me, for a time. But eventually, I get to a point where textures stop loading in and eventually the game crashes. It's really noticeable if the issue starts occurring on the "Change vehicle" screen, as I continue to scroll through the various characters, eventually I start to notice that the textures on the characters stop loading in, and if I continue cycling through characters over and over, fewer and fewer textures load in until the game eventually crashes.

It's avoidable by occasionally quitting out of the entire game and relaunching, but if I don't do this every ~30 minutes or so, it eventually crashes.

Everything is fully playable and works up until that point, however.

EDIT: After setting up the game to use dgVoodoo, the issue is not as prevalent, but it's still not 100% resolved. You can assign how much VRAM to assign to the virtual graphics card, and bumping it higher than the default allows me to play the game for longer stretches of time without it crashing, but I still do eventually lose my textures and crash (it takes about ~2 hours of playing now instead of 30 minutes.) So there still is some sort of memory leak happening here, but you can disguise it by assigning more memory through dgVoodoo...
^^^^^^^THIS, got the same problem, only temporary solution with the VRAM. have to restart the game every 4 to 5 races till fix is out
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This is my favourite topic
Community
STAR WARS™: Episode I RacerCommon Problems Troubleshooting(76 posts)(76 posts)
(76 posts)