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STAR WARS™: Episode I RacerCommon Problems Troubleshooting(76 posts)(76 posts)
(76 posts)
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This is my favourite topic
Posted May 02, 2018
General Troubleshooting
-----------------------

1. black screen / crash on launch:

- Before starting the game, change video resolution to your desktop one (or the closest match). if that fails, try falling back to 1024x768. Video settings can be found under GOG Galaxy HERE
-- or in Start Menu HERE.

- Close any unnecessary applications running in the background, especially ones overlay-based like EVGA Precision, MSI Afterburner, GeForce Experience, FRAPS etc.

- If running multiple screen setup, try switching to a single monitor.

If none of the above helps, please send your DxDiag to our Support team HERE. The more information we have, the easier it will be to pinpoint the problem.

2. Controllers
- connect (turn on if wireless) your controller before starting the game
- start the game, go to Settings->Joystick Settings
- set Joystick to Enable
- press Default to fill controls with standard mapping or configure them manually

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May the Force serve you well.
Post edited May 02, 2018 by Thiev
Posted May 02, 2018
deactivating the second screen, turning of all uneccessary background program and
switching back to 1024x728 did it for me
but only once, it apparently didn' t like to see me starting ds4windows

edit : that game don't like One drive, close it before playing.
edit : second screen make it crash each time.

and sometimes it just don't want to start and start on next try without any changes to the environnement and work fine.

edit : I can forgot the idea of using any controller since my mouse is already recognise has a joystick (roccat tyon)
Post edited May 02, 2018 by Psycho99
Posted May 02, 2018
My Problem ist that my game doesn't start if my Xbox One Wireless Controller is activated. As long as it's deactivated the game starts most of the time. But with controller on -> 100% failure (load screen shows up and the game closes without warning at maybe 20% of the loading screen)
Posted May 02, 2018
avatar
Anigma: My Problem ist that my game doesn't start if my Xbox One Wireless Controller is activated. As long as it's deactivated the game starts most of the time. But with controller on -> 100% failure (load screen shows up and the game closes without warning at maybe 20% of the loading screen)
Try starting the game without it, enable joystick in settings & default mapping, save, quit and then try again with controller switched on.
Posted May 02, 2018
The only way so far I've gotten it to at least start without immidiately giving an rdroid_gnome error is by deleting the ddraw.dll file in the game's folder.

However, the colors and graphics are so messed up then that the game is hardly playable.

Reducing colors, lowering resolution, various compatibility modes, none of it worked.
Posted May 02, 2018
My game ran fine until I changed the resolution in the video settings. Now it just crashes on startup with an "unable to open display for 3d" error.

edit: I just tried reinstalling the game and I'm getting the same error. :(

edit2: Rebooting fixed it. Think it was a graphics driver issue or something.
Post edited May 02, 2018 by dustyjo
Posted May 02, 2018
Rebooting my computer fixed the start up issue.
Posted May 02, 2018
Did everything stated here, still getting the rdroid_gnome error.
Posted May 02, 2018
i just get a black screen with a blue loading bar at the bottom which does not move at all
i have done all of whats mentioned including fully uninstalling geforce experience
i have to fully restart my pc as i cannot access the task manager
Post edited May 02, 2018 by megas
Posted May 02, 2018
Getting the R_Droid error. Support recommends that i set the game to native res. Game does not support 2560 x 1440...

GG
Posted May 02, 2018
This is really disappointing. The game loaded once, changed the resolution, and now I can't play it.
Posted May 02, 2018
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DemoniCEVL: The only way so far I've gotten it to at least start without immidiately giving an rdroid_gnome error is by deleting the ddraw.dll file in the game's folder.

However, the colors and graphics are so messed up then that the game is hardly playable.

Reducing colors, lowering resolution, various compatibility modes, none of it worked.
Same here. The game and video config app won't even launch, though rather than delete ddraw.dll, I just renamed it to ddraw.dll.bak. Changing the extension has the same effect as deleting the file. When I do this, I'm able to change the resolution in the config app and get into the game, but the game is unplayable. When restoring the file's extension to normal, the game won't start.

I've also tried turning off g-sync and setting v-sync, but I wonder if my display's refresh rate (fixed at 75 Hz) might have something to do with it?
Posted May 02, 2018
avatar
Anigma: My Problem ist that my game doesn't start if my Xbox One Wireless Controller is activated. As long as it's deactivated the game starts most of the time. But with controller on -> 100% failure (load screen shows up and the game closes without warning at maybe 20% of the loading screen)
avatar
Thiev: Try starting the game without it, enable joystick in settings & default mapping, save, quit and then try again with controller switched on.
Same. I tried. But when I start the game without my pad, the game say he don't detect any gamepad and I can't activate.
Posted May 02, 2018
same here with the rdroid_gnome error.

rebooting and reinstalling didn't help so far.
Posted May 02, 2018
rebooting my machine and setting the resoultion to 1024x768 fixed the rdroid crash for me, thanks
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This is my favourite topic
Community
STAR WARS™: Episode I RacerCommon Problems Troubleshooting(76 posts)(76 posts)
(76 posts)