I just bought and downloaded Space rangers 2 and got into my first tactical battle. While driving a Mech around in manual mode, the game crashes to Desktop and gives me an error "Don't panic this unknown bug just happens? Needless to say I'm panicking. lost my game and the game completely crashed. My next attempt will be to run the game under Compatibility mode and with admin rights. ( I'm running Win 7) wish me luck.

First edit: Found out the crash happens in the tactical game play while capturing a base, the green dots count down and as the last one disappears the game crashes. Any help resolving this one would be awesome. Also doesn't matter if I'm driving the mech or not it happens upon capturing the base.

Odd, I've never experienced that particular crash, and I've done those missions quite a bit.

Not sure whether it's helpful at all, but I have exactly the same issue. The game crashes when I capture an enemy building. I guess I could just not capture any buildings, but it would be nice to get a solution to this issue.

Has anyone found out how to fix this yet?

I assume that no one found a sollution to this issue so I'll just note down my findings here in case someone comes across this issue as well.

I had a look at the event viewer and I came across the following error. Note as well that I am running Windows 7 64 bit:

Log Name: Application
Source: Application Error
Date: 3/23/2011 12:03:54 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: avandermade-PC
Description:
Faulting application name: Rangers.exe, version: 0.0.0.0, time stamp: 0x2a425e19
Faulting module name: Rangers.exe, version: 0.0.0.0, time stamp: 0x2a425e19
Exception code: 0xc0000005
Fault offset: 0x00009ed1
Faulting process id: 0xa54
Faulting application start time: 0x01cbe89025dcd806
Faulting application path: d:\program files (x86)\steam\steamapps\common\space rangers 2 reboot\Rangers.exe
Faulting module path: d:\program files (x86)\steam\steamapps\common\space rangers 2 reboot\Rangers.exe
Report Id: d6b2c8b6-5484-11e0-85ee-002215764f50
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-22T13:03:54.000000000Z" />
<EventRecordID>1655</EventRecordID>
<Channel>Application</Channel>
<Computer>avandermade-PC</Computer>
<Security />
</System>
<EventData>
<Data>Rangers.exe</Data>
<Data>0.0.0.0</Data>
<Data>2a425e19</Data>
<Data>Rangers.exe</Data>
<Data>0.0.0.0</Data>
<Data>2a425e19</Data>
<Data>c0000005</Data>
<Data>00009ed1</Data>
<Data>a54</Data>
<Data>01cbe89025dcd806</Data>
<Data>d:\program files (x86)\steam\steamapps\common\space rangers 2 reboot\Rangers.exe</Data>
<Data>d:\program files (x86)\steam\steamapps\common\space rangers 2 reboot\Rangers.exe</Data>
<Data>d6b2c8b6-5484-11e0-85ee-002215764f50</Data>
</EventData>
</Event>

Doing some googling found that this error code is related to a memory access violation. Doing some further googling found that this could be due to the graphics drivers. Based on this, my first step is going to be upgrading my graphics drivers. Probably something that is overdue anyway.

New graphics drivers are a good idea, and you might also want to ensure that you have DirectX9 installed. This will run parallel to DX10 or DX11 (i..e you can have it installed at the same time) and is needed to run older games. So you need to install DX9 even if you already have DX10 or DX11.

Happening to me also, win7 x64. Same trigger. As soon as I capture the base, boom. My drivers are fairly up to date, but I'll try.

I owned Space Rangers 2 on CD for a while and that message is a generic crash message. It happened every once in a blue moon. I wouldn't worry about it unless it continues to occur

I get this as well, windows 7 64 bit, all drivers updated, directx9 etc etc.

Both SR1 and 2 crash a lot for me as well, even in space but I always get this crash in the rts. 1st the game starts slowing down when missiles etc start flying and it can crash there or it keeps going and crashes when you try to capture a base.

Kind of annoying to be honest, its unplayable for me. SR1 I can sort of get by on but 2 is a no go.

Can anyone who is experiencing this problem confirm whether or not updating graphics drivers or installing DirectX 9 helps?

Also, what graphics cards are people using when they encounter this crash?

updating drivers doesn't help nor does directx9
Radeon HD4800 series
Asus xonar d2 soundcard

SR1 is crashing for me in this prison sequence as well, which isn't exactly graphics intensive or playing any sound and it seems to be completely random.

The error in the errors folder for the game says, (not sure if this means anything to anybody):
(deleted the stack parts because the post was too long)
(also worth noting it says windows xp because i was trying compatibility mode which doesn't work either)

Start
Build=1.7.2
NORMAL_ARRAY_RECT
Windows XP 5.1.2600 Service Pack 3
CPUSpeed=2133
Processor0=Intel64 Family 6 Model 15 Stepping 6 Intel(R) Core(TM)2 CPU 6420 @ 2.13GHz (2133 MHz)
Processor1=Intel64 Family 6 Model 15 Stepping 6 Intel(R) Core(TM)2 CPU 6420 @ 2.13GHz (2133 MHz)
Physical memory.Total = 1023
Physical memory.Free = 1023
Paging file.Total = 2047
Paging file.Free = 1023
Virtual memory.Total = 2047
Virtual memory.Free = 1947
Memory.Use = 36%
Load CFG.... ok
Create window.... ok
Sound.Driver=Primary Sound Driver ()
Sound.Driver=Speakers (ASUS Xonar D2 Audio Device) ({0.0.0.00000000}.{6dd5a338-d98f-47e2-94af-c1d40b505731})
Sound.Driver=Digital Output (ASUS Xonar D2 Audio Device) ({0.0.0.00000000}.{29139386-a9c2-42a2-85ba-9bb5947d497a})
Sound.Driver=Speakers (ASUS Xonar D2 Converter) ({0.0.0.00000000}.{603b16ed-7d25-4d08-9579-0b37b0c6f539})
Sound.Channels=2
Sound.SamplesPerSec=44100
Sound.BitsPerSample=16
Sound.Flags= DSBCAPS_LOCSOFTWARE DSBCAPS_PRIMARYBUFFER
Sound.dwBufferBytes=32768
Sound.dwUnlockTransferRate=0
Sound.dwPlayCpuOverhead=0
Sound.Flags= DSCAPS_CERTIFIED DSCAPS_CONTINUOUSRATE DSCAPS_PRIMARY16BIT DSCAPS_PRIMARY8BIT DSCAPS_PRIMARYMONO DSCAPS_PRIMARYSTEREO DSCAPS_SECONDARY16BIT DSCAPS_SECONDARY8BIT DSCAPS_SECONDARYMONO DSCAPS_SECONDARYSTEREO
Sound.dwMinSecondarySampleRate=100
Sound.dwMaxSecondarySampleRate=192000
Sound.dwPrimaryBuffers=1
Sound.dwMaxHwMixingAllBuffers=129
Sound.dwMaxHwMixingStaticBuffers=129
Sound.dwMaxHwMixingStreamingBuffers=129
Sound.dwFreeHwMixingAllBuffers=128
Sound.dwFreeHwMixingStaticBuffers=128
Sound.dwFreeHwMixingStreamingBuffers=128
Sound.dwMaxHw3DAllBuffers=129
Sound.dwMaxHw3DStaticBuffers=129
Sound.dwMaxHw3DStreamingBuffers=129
Sound.dwFreeHw3DAllBuffers=128
Sound.dwFreeHw3DStaticBuffers=128
Sound.dwFreeHw3DStreamingBuffers=128
Sound.dwTotalHwMemBytes=0
Sound.dwFreeHwMemBytes=0
Sound.dwMaxContigFreeHwMemBytes=0
Sound.dwUnlockTransferRateHwBuffers=0
Sound.dwPlayCpuOverheadSwBuffers=0
Create sound .... ok
Load OKMPA.dll .... ok
Load OKMPB.dll .... ok
Create music .... ok
Create DirectDraw.... ok
Create DirectDraw7.... ok
Find RefreshRate 60
Find RefreshRate 70
Find RefreshRate 75
Create DirectDrawSurface.... ok
Driver=aticfx32.dll
Description=ATI Radeon HD 4800 Series
Resolution=1024x768
RefreshRate=60
MonitorFrequency=60
RGBBitCount=16
RBitMask=0x0F800
GBitMask=0x07E0
BBitMask=0x01F
ABitMask=0x00
Create DirectX 8 .... ok
Create GammaControl .... ok
Sound=True
Music=True
=== Exception context ===
Time: 00:08:20:459

Error:
Read: 00000210

Synchronize:
myRaiseExceptionProc: 004D9600

Registers:
Flags=00010246

EAX=00000000
EBX=00000000
ECX=00000000
EDX=0A100000

ESI=0A100000
EDI=0A100000

EBP=0382FCF4
EIP=00514D03
ESP=0382FCD0

DS=0000002B
ES=0000002B
FS=00000053
GS=0000002B
CS=00000023
SS=0000002B


=== Exception context ===
Time: 00:08:20:487

RTL: Exception
Îøèáêà â procedure TPlanet.NextDay

Synchronize:
myRaiseExceptionProc: 004D9600

Registers:
Flags=00000246

EAX=0E48E16C
EBX=005C2997
ECX=00000000
EDX=005C29AD

ESI=00000000
EDI=0382FD48

EBP=0382FD7C
EIP=004D967B
ESP=0382F850

DS=00000000
ES=00000000
FS=00000000
GS=00000000
CS=00000000
SS=00000000

ThreadCalc exception 1
=== Exception context ===
Time: 00:08:20:461

Error:
Read: 0000018C

Synchronize:
myRaiseExceptionProc: 004D9600

Registers:
Flags=00010206

EAX=00000000
EBX=0000000B
ECX=0CE7B930
EDX=000001A0

ESI=0018F1E8
EDI=0018F0DC

EBP=0018F0F4
EIP=005ABD61
ESP=0018EFF8

DS=0000002B
ES=0000002B
FS=00000053
GS=0000002B
CS=00000023
SS=0000002B

Hmm... unfortunately I don't know enough to be able to decipher the error log. I wonder if we can determine whether this is an ATI-specific issue? Does anyone getting this problem have an Nvidia card?

It certainly seems like a graphics error, but maybe it's something else. Anyone else have any ideas?

Also, to those in this thread suffering from the problem, it's a good idea to submit a support ticket to GOG if you haven't already. If they get many tickets from different users with the same problem, it should help in getting a response from GOG support.


EDIT: That error log lists an exception in "procedure TPlanet.NextDay". Anyone know what that is?

Another random thing to try... from another thread, some people have fixed video issues by finding the file cfg.txxt in the game directory and editing the line:

VideoMode=R2

to

VideoMode=R1

No idea if it will help in this case, but perhaps worth a try? You might also look at the RobotResolution line to see if changing resolution for the planetary battles helps at all. Initially this bug seemed like a video issue but it might not be if it's really related to capturing buildings, so this might not work, but I figured I'd mention it just in case.

thanks for the suggestions, will give them a try in a bit.

hmm I've noticed in the error file that it is actually trying to utilise directx 8. (space rangers 1)

Changing the video setting from R2 to R1 just changes the resolution in the game.
Played for a bit but still crashes.

I may see if i can find a download for directx 8 though im not sure that will ever work for windows 7 64 bit.

(scratch that as i think 9 is supposed to be backwards compatible.)


------------

Actually looking about on the internet I see that people that bought it on steam had problems too and that 1C sent over a new set of files to steam for people to download. Wonder if its the same?

More than likely it is the method or "procedure" the game was running when the program crashed. Such code pieces are named by the coders. They could be doing any number of things but from the look of it, it sounds like they are trying to process the time passing in the game. If it only crashes when capturing a base then that particular piece of code may not be getting run under any other circumstance or something may be unreliable about it under that occasion. Bottom line is it likely makes it a developer issue (game bug or conflict with newer gear/OS.) From the steam comment it sounds like they are aware of the issue and know how to fix the issue. All of which is good, however, our version may not may or may not be directly compatible with whatever fix they rolled out.

From looking over it seems like everyone having this particular issue is running win7. Anyone not running win7 having the issue? The game was made before it came out so it could just something that wasn't a problem when they made it. If that is so then a lot of people going forward could be in for some trouble because win7 is everywhere.