Like the previous user... Hotel Giant 1 crashes on running any campaign (even the Learning Campaign) on Windows 11 Home Edition.

ps - Hotel Giant 2 also crashes, but I resolved it by adding it to my DEP list and using the lowest graphics setting to see past the "white washed-out" graphics.

With Hotel Giant 1 have tried DEP (adding HT into the DEP list), tried compatibility (like Windows 8, 7, XP SP3, Administrator, ICC, 640X480), disabling my anti-virus, and even downloading Visual C++ Redistributable for Visual Studio 2012 Update 4 as recommended on the Steam forum.

No deal!

I just see a quick window of a 3D hotel (I suppose) after clicking on say Random Game->Start, and then it crashes!

Any solution?

The log file says this:
----------------------------------
Session start: 2025-01-03 11:46:12
----------------------------------

Unhandled EXCEPTION_ACCESS_VIOLATION at address 00847000 (Module: 00400000)
EAX=038EAFC8 EBX=17C61390 ECX=00000168 EDX=0019F5B4
ESI=00000003 EDI=00000000 EBP=00000003 ESP=0019F5A0
EIP=00847000 FLAGS=00010206 (__I____P_)

PID=20460 TID=30220

Loaded modules:
00400000 C:\Program Files (x86)\GOG Galaxy\Games\Hotel Giant\hotel.exe
77910000 C:\WINDOWS\SYSTEM32\ntdll.dll
76C10000 C:\WINDOWS\System32\KERNEL32.DLL
75510000 C:\Program Files\Avast Software\Avast\x86\aswhook.dll
77370000 C:\WINDOWS\System32\KERNELBASE.dll
605C0000 C:\WINDOWS\SYSTEM32\apphelp.dll
75770000 C:\WINDOWS\System32\USER32.dll
770B0000 C:\WINDOWS\System32\win32u.dll
75EA0000 C:\WINDOWS\System32\GDI32.dll
75ED0000 C:\WINDOWS\System32\gdi32full.dll
75990000 C:\WINDOWS\System32\msvcp_win.dll
30000000 C:\Program Files (x86)\GOG Galaxy\Games\Hotel Giant\binkw32.dll
75650000 C:\WINDOWS\System32\ucrtbase.dll
6AF90000 C:\WINDOWS\SYSTEM32\D3D9.dll
72990000 C:\WINDOWS\SYSTEM32\DSOUND.dll
764C0000 C:\WINDOWS\System32\SHELL32.dll
75DD0000 C:\WINDOWS\System32\msvcrt.dll
77000000 C:\WINDOWS\System32\sechost.dll
77130000 C:\WINDOWS\System32\advapi32.dll
72960000 C:\WINDOWS\SYSTEM32\DINPUT.dll
75A10000 C:\WINDOWS\System32\ole32.dll
76F50000 C:\WINDOWS\System32\bcrypt.dll
75CE0000 C:\WINDOWS\System32\RPCRT4.dll
77670000 C:\WINDOWS\System32\combase.dll
75120000 C:\WINDOWS\SYSTEM32\WINMM.dll
728C0000 C:\WINDOWS\SYSTEM32\ResampleDmo.DLL
772D0000 C:\WINDOWS\System32\OLEAUT32.dll
6DBE0000 C:\WINDOWS\SYSTEM32\powrprof.dll
6FA70000 C:\WINDOWS\SYSTEM32\dwmapi.dll
728A0000 C:\WINDOWS\SYSTEM32\winmmbase.dll
75500000 C:\WINDOWS\SYSTEM32\msdmo.dll
72320000 C:\WINDOWS\SYSTEM32\dxcore.dll
75DA0000 C:\WINDOWS\System32\IMM32.DLL
6DBD0000 C:\WINDOWS\SYSTEM32\UMPDC.dll
72740000 C:\WINDOWS\SYSTEM32\inputhost.dll
6FD70000 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
75170000 C:\WINDOWS\system32\uxtheme.dll
745C0000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
75920000 C:\WINDOWS\System32\bcryptPrimitives.dll
74E00000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
770D0000 C:\WINDOWS\System32\SHLWAPI.dll
75110000 C:\WINDOWS\SYSTEM32\version.dll
73ED0000 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
6DC30000 C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
74700000 C:\WINDOWS\SYSTEM32\windows.storage.dll
74630000 C:\WINDOWS\SYSTEM32\wintypes.dll
76E20000 C:\WINDOWS\System32\SHCORE.dll
74600000 C:\WINDOWS\SYSTEM32\profapi.dll
74E50000 C:\WINDOWS\SYSTEM32\msasn1.dll
73520000 C:\WINDOWS\SYSTEM32\cryptnet.dll
76D10000 C:\WINDOWS\System32\CRYPT32.dll
75FC0000 C:\WINDOWS\System32\wintrust.dll
77090000 C:\WINDOWS\System32\imagehlp.dll
735B0000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
73580000 C:\WINDOWS\system32\rsaenh.dll
75530000 C:\WINDOWS\System32\MSCTF.dll
60A50000 C:\WINDOWS\SYSTEM32\textinputframework.dll
55FF0000 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
63A40000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvldumd.dll
73E50000 C:\WINDOWS\SYSTEM32\wldp.dll
63930000 C:\WINDOWS\SYSTEM32\drvstore.dll
6FFA0000 C:\WINDOWS\SYSTEM32\devobj.dll
613F0000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvgpucomp32.dll
702D0000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvd3dum.dll
724F0000 C:\WINDOWS\system32\nvspcap.dll
754D0000 C:\WINDOWS\SYSTEM32\ntmarta.dll
73550000 C:\WINDOWS\SYSTEM32\gpapi.dll
61310000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvppe.dll
72460000 C:\WINDOWS\SYSTEM32\d3d9on12.dll
6DC70000 C:\WINDOWS\SYSTEM32\dxgi.dll
72440000 C:\WINDOWS\SYSTEM32\d3d12.dll
70120000 C:\WINDOWS\SYSTEM32\D3D12Core.dll
70000000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igd12umd32.dll
6E200000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igd12um32xel.dll
5EE40000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\IntelControlLib32.dll
5EB00000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igdgmm32.dll
576C0000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igc32.dll
72410000 C:\WINDOWS\SYSTEM32\D3DSCache.dll
752E0000 C:\WINDOWS\SYSTEM32\USERENV.dll
6FAD0000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igd12dxva32.dll
76020000 C:\WINDOWS\System32\SETUPAPI.dll
54D60000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igddxvacommon32.dll
53550000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\media_bin_32.dll
723F0000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igdinfo32.dll
0CC30000 C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
63AE0000 C:\WINDOWS\SYSTEM32\dcomp.dll
76F70000 C:\WINDOWS\System32\clbcatq.dll
6D960000 C:\WINDOWS\System32\MMDevApi.dll
6D5B0000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
56350000 C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
723B0000 C:\WINDOWS\SYSTEM32\wdmaud.drv
75310000 C:\WINDOWS\SYSTEM32\ksuser.dll
723A0000 C:\WINDOWS\SYSTEM32\AVRT.dll
72390000 C:\WINDOWS\SYSTEM32\msacm32.drv
72370000 C:\WINDOWS\SYSTEM32\MSACM32.dll
72360000 C:\WINDOWS\SYSTEM32\midimap.dll
6D460000 C:\Windows\System32\Windows.UI.dll
6FFE0000 C:\WINDOWS\SYSTEM32\HID.DLL
157F0000 C:\Program Files (x86)\GOG Galaxy\Games\Hotel Giant\kbenglish.dll]

We are in the same situation, my game crashes too. I think we need to use Windows XP to play without crashing.

I finally got Hotel Giant to work under Windows 11 Home Edition.

1. Go to Systems and search for "View Advanced System Settings"..
2. Select it and a dialog box appears - "System Properties".
3. Select the "Advanced" tab, and click on "Performance -> Settings button".
4. On the "Performance Options" dialog, click on the DEP (Data Execution Prevention) tab.
5. Choose "Turn on DEP for essential Windows programs and services only".
6. Restart your system.
7. Run your game after GOG Galaxy loads.

Everything else I tried failed (including adding the executable under the DEP list).

Thanks. Hope this helps.