Like the previous user... Hotel Giant 1 crashes on running any campaign (even the Learning Campaign) on Windows 11 Home Edition.

ps - Hotel Giant 2 also crashes, but I resolved it by adding it to my DEP list and using the lowest graphics setting to see past the "white washed-out" graphics.

With Hotel Giant 1 have tried DEP (adding HT into the DEP list), tried compatibility (like Windows 8, 7, XP SP3, Administrator, ICC, 640X480), disabling my anti-virus, and even downloading Visual C++ Redistributable for Visual Studio 2012 Update 4 as recommended on the Steam forum.

No deal!

I just see a quick window of a 3D hotel (I suppose) after clicking on say Random Game->Start, and then it crashes!

Any solution?

The log file says this:
----------------------------------
Session start: 2025-01-03 11:46:12
----------------------------------

Unhandled EXCEPTION_ACCESS_VIOLATION at address 00847000 (Module: 00400000)
EAX=038EAFC8 EBX=17C61390 ECX=00000168 EDX=0019F5B4
ESI=00000003 EDI=00000000 EBP=00000003 ESP=0019F5A0
EIP=00847000 FLAGS=00010206 (__I____P_)

PID=20460 TID=30220

Loaded modules:
00400000 C:\Program Files (x86)\GOG Galaxy\Games\Hotel Giant\hotel.exe
77910000 C:\WINDOWS\SYSTEM32\ntdll.dll
76C10000 C:\WINDOWS\System32\KERNEL32.DLL
75510000 C:\Program Files\Avast Software\Avast\x86\aswhook.dll
77370000 C:\WINDOWS\System32\KERNELBASE.dll
605C0000 C:\WINDOWS\SYSTEM32\apphelp.dll
75770000 C:\WINDOWS\System32\USER32.dll
770B0000 C:\WINDOWS\System32\win32u.dll
75EA0000 C:\WINDOWS\System32\GDI32.dll
75ED0000 C:\WINDOWS\System32\gdi32full.dll
75990000 C:\WINDOWS\System32\msvcp_win.dll
30000000 C:\Program Files (x86)\GOG Galaxy\Games\Hotel Giant\binkw32.dll
75650000 C:\WINDOWS\System32\ucrtbase.dll
6AF90000 C:\WINDOWS\SYSTEM32\D3D9.dll
72990000 C:\WINDOWS\SYSTEM32\DSOUND.dll
764C0000 C:\WINDOWS\System32\SHELL32.dll
75DD0000 C:\WINDOWS\System32\msvcrt.dll
77000000 C:\WINDOWS\System32\sechost.dll
77130000 C:\WINDOWS\System32\advapi32.dll
72960000 C:\WINDOWS\SYSTEM32\DINPUT.dll
75A10000 C:\WINDOWS\System32\ole32.dll
76F50000 C:\WINDOWS\System32\bcrypt.dll
75CE0000 C:\WINDOWS\System32\RPCRT4.dll
77670000 C:\WINDOWS\System32\combase.dll
75120000 C:\WINDOWS\SYSTEM32\WINMM.dll
728C0000 C:\WINDOWS\SYSTEM32\ResampleDmo.DLL
772D0000 C:\WINDOWS\System32\OLEAUT32.dll
6DBE0000 C:\WINDOWS\SYSTEM32\powrprof.dll
6FA70000 C:\WINDOWS\SYSTEM32\dwmapi.dll
728A0000 C:\WINDOWS\SYSTEM32\winmmbase.dll
75500000 C:\WINDOWS\SYSTEM32\msdmo.dll
72320000 C:\WINDOWS\SYSTEM32\dxcore.dll
75DA0000 C:\WINDOWS\System32\IMM32.DLL
6DBD0000 C:\WINDOWS\SYSTEM32\UMPDC.dll
72740000 C:\WINDOWS\SYSTEM32\inputhost.dll
6FD70000 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
75170000 C:\WINDOWS\system32\uxtheme.dll
745C0000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
75920000 C:\WINDOWS\System32\bcryptPrimitives.dll
74E00000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
770D0000 C:\WINDOWS\System32\SHLWAPI.dll
75110000 C:\WINDOWS\SYSTEM32\version.dll
73ED0000 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
6DC30000 C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
74700000 C:\WINDOWS\SYSTEM32\windows.storage.dll
74630000 C:\WINDOWS\SYSTEM32\wintypes.dll
76E20000 C:\WINDOWS\System32\SHCORE.dll
74600000 C:\WINDOWS\SYSTEM32\profapi.dll
74E50000 C:\WINDOWS\SYSTEM32\msasn1.dll
73520000 C:\WINDOWS\SYSTEM32\cryptnet.dll
76D10000 C:\WINDOWS\System32\CRYPT32.dll
75FC0000 C:\WINDOWS\System32\wintrust.dll
77090000 C:\WINDOWS\System32\imagehlp.dll
735B0000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
73580000 C:\WINDOWS\system32\rsaenh.dll
75530000 C:\WINDOWS\System32\MSCTF.dll
60A50000 C:\WINDOWS\SYSTEM32\textinputframework.dll
55FF0000 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
63A40000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvldumd.dll
73E50000 C:\WINDOWS\SYSTEM32\wldp.dll
63930000 C:\WINDOWS\SYSTEM32\drvstore.dll
6FFA0000 C:\WINDOWS\SYSTEM32\devobj.dll
613F0000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvgpucomp32.dll
702D0000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvd3dum.dll
724F0000 C:\WINDOWS\system32\nvspcap.dll
754D0000 C:\WINDOWS\SYSTEM32\ntmarta.dll
73550000 C:\WINDOWS\SYSTEM32\gpapi.dll
61310000 C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d9bd6aa375e1eac3\nvppe.dll
72460000 C:\WINDOWS\SYSTEM32\d3d9on12.dll
6DC70000 C:\WINDOWS\SYSTEM32\dxgi.dll
72440000 C:\WINDOWS\SYSTEM32\d3d12.dll
70120000 C:\WINDOWS\SYSTEM32\D3D12Core.dll
70000000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igd12umd32.dll
6E200000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igd12um32xel.dll
5EE40000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\IntelControlLib32.dll
5EB00000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igdgmm32.dll
576C0000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igc32.dll
72410000 C:\WINDOWS\SYSTEM32\D3DSCache.dll
752E0000 C:\WINDOWS\SYSTEM32\USERENV.dll
6FAD0000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igd12dxva32.dll
76020000 C:\WINDOWS\System32\SETUPAPI.dll
54D60000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igddxvacommon32.dll
53550000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\media_bin_32.dll
723F0000 C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_06b3f994dfa22861\igdinfo32.dll
0CC30000 C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
63AE0000 C:\WINDOWS\SYSTEM32\dcomp.dll
76F70000 C:\WINDOWS\System32\clbcatq.dll
6D960000 C:\WINDOWS\System32\MMDevApi.dll
6D5B0000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
56350000 C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
723B0000 C:\WINDOWS\SYSTEM32\wdmaud.drv
75310000 C:\WINDOWS\SYSTEM32\ksuser.dll
723A0000 C:\WINDOWS\SYSTEM32\AVRT.dll
72390000 C:\WINDOWS\SYSTEM32\msacm32.drv
72370000 C:\WINDOWS\SYSTEM32\MSACM32.dll
72360000 C:\WINDOWS\SYSTEM32\midimap.dll
6D460000 C:\Windows\System32\Windows.UI.dll
6FFE0000 C:\WINDOWS\SYSTEM32\HID.DLL
157F0000 C:\Program Files (x86)\GOG Galaxy\Games\Hotel Giant\kbenglish.dll]

We are in the same situation, my game crashes too. I think we need to use Windows XP to play without crashing.