Posted June 28, 2020
ThisOldCPU
New User
Registered: Oct 2008
From United States
andakawa
New User
Registered: Feb 2014
From Germany
Posted January 06, 2021
In my case, I have multiple user accounts and noticed that if other account is logged into the system before I run GOG Galaxy it crashes with the Connection error.
The solution is close all other logged sessions and then open it only in your profile.
Hope it helps someone.
Kind regards!
6502_Workshop
New User
Developer
Registered: May 2019
From United States
Posted April 07, 2021
I just went through troubleshooting this error and from reading many threads about it, I think multiple scenarios can cause it.
In my case, the problem was that I was launching GOG Galaxy via RDP. When launching GOG via my Windows 10 laptop console, the error didn't occur.
Interestingly, if I launch GOG Galaxy via the console, then close it, and relaunch via RDP, the error doesn't occur....this behavior persists until a reboot.
In my case, the problem was that I was launching GOG Galaxy via RDP. When launching GOG via my Windows 10 laptop console, the error didn't occur.
Interestingly, if I launch GOG Galaxy via the console, then close it, and relaunch via RDP, the error doesn't occur....this behavior persists until a reboot.
Faktorek
New User
Registered: Feb 2014
From Poland
Posted June 12, 2021
When this error pops up just don't click OK and move the window sowmewhere. GOG Galaxy works fine even when this error appears, just don't click OK to close this and Galaxy will remain open.
dal
Not So New User
Registered: Dec 2010
From Russian Federation
cantski
New User
Registered: Sep 2010
From Australia
Posted December 19, 2021
In my case, I have multiple user accounts and noticed that if other account is logged into the system before I run GOG Galaxy it crashes with the Connection error.
The solution is close all other logged sessions and then open it only in your profile.
Hope it helps someone.
Kind regards!
rek333
New User
Registered: Jun 2013
From Norway
Posted October 15, 2022
"Connection to Communication service was lost and could not be restored! GOG Galaxy will now shutdown."
I used to get this error message in the 1.x client as well so I'm disappointed to see this bug persisting in the major revision. Is there any plan to resolve this longstanding issue?
why is this not fixed yet?
HypedOne
New User
Registered: Apr 2022
From Germany
Posted October 29, 2022
I have the same problem on my MacBook Pro 14" (2021) on macOS 13 Ventura. And like others here in the topic I don't have any other accounts on my MacBook except my own as admin. The problem still persist... :(
Soul.592
New User
Registered: Jun 2013
From Poland
Posted May 05, 2023
The problem in my case turned out to be the VPN connection. Even adding the application to the exceptions didn't help, the app only started working after turning off the VPN.