token2k9: After my first purchase from GoG.com and 4 days later, a $0.06 charge showed up on my bank ledger. It came across as a "Foreign Transaction Fee" and it was labeled as a 'Fee' by my bank (not a regular purchase)
Is this normal? Is GoG.com U.S. based? My bank was of no help (they actually thought it was google) and said to contact the website. I wrote an email but hadn't heard back.
Just wondering if everyone else experiences this, or just me?
thanks!
Where are you located? Maybe like fenixp said, you bank makes those charges for "foreign transactions". Although I doubt thats the case. Ive noticed that usually, in digital download buys, any extra surprise charge at checkout time or later, is imposed not the customer's bank, but by the digital store itself. I have bought several games from GOG, and my account was only charged what they specified, not a 0.01$ more. Same when i bought a game from Impulse. On Steam, nonetheless, i got an additional $1 charge for each game i bought, which Valve says it's for "verification" purposes, and when they are "verified" youre legit they refund you that 1$·. That shows the level of interest and knowledge Valve has about the different transaction systems in the world. For a refund to be "allowed", it needs them to actually do it, and in my case, they didnt refund me the $1 verification charge. And its just impossible to get Valve to listen to you with their support tickets. So thats why im not buying anything from Steam again. They just assume the rest of the planet works like the USA does.