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General discussionThe Witcher 3 won't start up...(218 posts)(218 posts)
(218 posts)
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This is my favourite topic
Posted May 19, 2015
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DigitaLifeless: I tried uninstall Galaxy but not helping. But then I went to the game folder / bin / x64 and delete / rename galaxy.dll... Launch the game, a error dialog will pop out but the game ACTUALLY RUNS! xD
I only have that problem on my Windows 7, no such problem on my Windows 10 however (which didn't have Galaxy to begin with).
Holy shit, it worked!

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blakstar: Oh, I forgot to mention that I did a manual installation, not via Galaxy, if that makes any difference.

EDIT: I do have the Galaxy beta installed on the same machine though.
My last installation was from the manaul GOG preload with patch and I still had the Galaxy.dll file.
Post edited May 19, 2015 by saldite
Posted May 19, 2015
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DigitaLifeless: I tried uninstall Galaxy but not helping. But then I went to the game folder / bin / x64 and delete / rename galaxy.dll... Launch the game, a error dialog will pop out but the game ACTUALLY RUNS! xD
I only have that problem on my Windows 7, no such problem on my Windows 10 however (which didn't have Galaxy to begin with).
MY GOD this WORKS THIS WORKS

I wonder if this will cause problem in the future though deleting galaxy.dll
Post edited May 19, 2015 by Hycinthus
Posted May 19, 2015
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DigitaLifeless: I tried uninstall Galaxy but not helping. But then I went to the game folder / bin / x64 and delete / rename galaxy.dll... Launch the game, a error dialog will pop out but the game ACTUALLY RUNS! xD
I only have that problem on my Windows 7, no such problem on my Windows 10 however (which didn't have Galaxy to begin with).
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Hycinthus: MY GOD this WORKS THIS WORKS

I wonder if this will cause problem in the future though deleting galaxy.dll
Well, at least you got it working! I wish I knew why I didn't have to jump through so many hoops myself though...
Posted May 19, 2015
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blakstar: Oh, I forgot to mention that I did a manual installation, not via Galaxy, if that makes any difference.

EDIT: I do have the Galaxy beta installed on the same machine though.
Yes, i have the same issue. Downloaded it via Web from the gog Homepage. Then installed it manualy. Try'd to start. And without a quick black flash on the screen nothing happens.
Posted May 19, 2015
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blakstar: Oh, I forgot to mention that I did a manual installation, not via Galaxy, if that makes any difference.

EDIT: I do have the Galaxy beta installed on the same machine though.
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emperror0815: Yes, i have the same issue. Downloaded it via Web from the gog Homepage. Then installed it manualy. Try'd to start. And without a quick black flash on the screen nothing happens.
Yes I did it this way too. Try the solution posted by DigitalLifeless and Lashtal, worked forme
Posted May 19, 2015
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blakstar: Oh, I forgot to mention that I did a manual installation, not via Galaxy, if that makes any difference.

EDIT: I do have the Galaxy beta installed on the same machine though.
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emperror0815: Yes, i have the same issue. Downloaded it via Web from the gog Homepage. Then installed it manualy. Try'd to start. And without a quick black flash on the screen nothing happens.
I didn't even get that -- just a crash message, until I rebooted that is, and then everything was fine. Totally confused as to what's going on, after reading through the posts here.
Posted May 19, 2015
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emperror0815: Yes, i have the same issue. Downloaded it via Web from the gog Homepage. Then installed it manualy. Try'd to start. And without a quick black flash on the screen nothing happens.
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Hycinthus: Yes I did it this way too. Try the solution posted by DigitalLifeless and Lashtal, worked forme
nope, doesn't work
Posted May 19, 2015
I think the problem comes up for people who tried to use GOG Galaxy , installed it, tried download, then gave up. Then tried manually.

It doesn't happen to people who sticked with Galaxy all the way through. Or manually all the way through.

It's the ones combining both methods?
Posted May 19, 2015
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Hycinthus: I think the problem comes up for people who tried to use GOG Galaxy , installed it, tried download, then gave up. Then tried manually.

It doesn't happen to people who sticked with Galaxy all the way through. Or manually all the way through.

It's the ones combining both methods?
I was completely manual all the way through when I first installed. I only installed galaxy afterwards.

I still had the issue.
Posted May 19, 2015
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Hycinthus: I think the problem comes up for people who tried to use GOG Galaxy , installed it, tried download, then gave up. Then tried manually.

It doesn't happen to people who sticked with Galaxy all the way through. Or manually all the way through.

It's the ones combining both methods?
i can't confirm this. Because i never touched galaxy.
Posted May 19, 2015
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Hycinthus: I think the problem comes up for people who tried to use GOG Galaxy , installed it, tried download, then gave up. Then tried manually.

It doesn't happen to people who sticked with Galaxy all the way through. Or manually all the way through.

It's the ones combining both methods?
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emperror0815: i can't confirm this. Because i never touched galaxy.
Have you tried all the steps here?

1) If you have GOG Galaxy Client, uninstall it.

2) Then click start button -> type "cmd" -> right click "cmd.exe" and click "run as administrator"

Type :

sc delete GalaxyClientService
sc delete GalaxyCommunication

So the GOG background services are removed from you PC.

3) Then,
Go to the game folder / bin / x64 and delete or rename galaxy.dll... Launch the game, a error dialog will pop out but the game actually runs.

4) If all fails, reboot PC, some found this worked for some of us.
Post edited May 19, 2015 by Hycinthus
Posted May 19, 2015
something new...

Installed Galaxy, then i tried the solutions postet before. Now i get at least an error Message wich is "Witcher 3 doesn'T work anymore".
Posted May 19, 2015
does not work for me either.. already reinstalled using gog galaxy.. got 20+ error logs like that (maybe some dev would see that.. gosh 3am here.. i think I'll give up..)

Red Engine Crash Log
--------------------------------------
Build: Not Set [ Compiled May 17 2015 ]

Crash reason: EXCEPTION_ACCESS_VIOLATION (3221225477), Error reading location 0xa63315e4

Crashed Thread:

Thread ID: 4296

callstack:
Scaleform::Render::Matrix2x4<float>::Prepend() + 0xafdc6 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb51abf - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb501af - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb4d461 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c7b - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x5c8fe - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)

Debug Information
================================================================

Commandline: "B:\Games\The Witcher 3 Wild Hunt\bin\x64\witcher3.exe"

Thread ID: 1684

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb2d8bf - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x10cccd - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xce98a - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x10ba2b - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xa39 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x21a6d - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xc59 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xd4c - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x267d38 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)

================================================================
... about 13kB of such stuff in each .crashinfo file
Posted May 19, 2015
well I have the same problem. I tried all the above but still not working.

the game show in the Task Manager, Background processes. I just don't see it.

installed the new Nvidia driver. removed the Galaxy Client service and communications no joy.

waiting for Galaxy support.
Posted May 19, 2015
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MushRush: well I have the same problem. I tried all the above but still not working.

the game show in the Task Manager, Background processes. I just don't see it.

installed the new Nvidia driver. removed the Galaxy Client service and communications no joy.

waiting for Galaxy support.
Did you try these
3) Then,
Go to the game folder / bin / x64 and delete or rename galaxy.dll... Launch the game, a error dialog will pop out but the game actually runs.

4) If all fails, reboot PC, some found this worked for some of us.
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This is my favourite topic
Community
General discussionThe Witcher 3 won't start up...(218 posts)(218 posts)
(218 posts)