Posted April 15, 2015
high rated
Warning : I don't want to maintain anymore this thread (thanks to the bots) : it's not possible to post any links without a rep 10 or above without resorting to a workaround (sorry GOG, but that's not something i want to do , except for this post.). If i could inderstand GOG's POV for the spams... this is becoming ridiculous for those who got their rep. taken to the ground. So the only solution is to lock this thread, clear the OP from what's fixed and start a V.2 of it.
So if there's any lamb for this .....
Hello , fellows gog'ers
If you read this thread / redirected to this thread, it's for trying to centralize the actual numerous bugs affecting the website.
Please follow this format for a bug : [Month / Day / Year] Subject of the problem & a short description, [Suport Tickect : Yes / No ] , [Resolved : Yes / No]
Just post yours and i will update the original post, and also will remove entry when an issue is fixed and update others ones if necessary. (will try to do it once a day or so ). Of course i need feedback if an issue is fixed or need to be updated in one way or another.
Priority Rating : * (low), ** (medium) ; *** (important) - and F = Fixed
- Added subsection for the directories used by the downloader : list avaible in the archive linked at the bottom of the post.
Please note i don't own all games and i also didn't touched any games unbundled till GOG will take care of the duplicate bonus problem. So feel free to add those i missed & add only those which require a "real" directory change.
Please no PM , for my sanity :P
Thanks for your participation :)
Ps : and sorry for my english & typos.
-------------------------------------------------------------------------------------------------------------- ----------------------------------------
006 - ** - [??/??] Broken link in Dreamfall Chapters - Special Edition (coming soon short stories) [Support Ticket: No] . [Resolved : No, but Firek stated they are not planning to fix anything non-critical in the library anymore]]
update : see [url=http://www.gog.com/forum/general/the_what_did_just_break_thread/post189 ]Juda's Post [/url]for the reason...
012 - ** - [10/17/2014] Empty Space on shelf : Most likely due to the removal of the beta version of The Witcher Adventures Game or another game like Broken Sword 5 ep 1 & 2 (they are combined right now) See : & [url=http://www.gog.com/forum/general/empty_space_on_the_shelf/post45]there [Support Ticket : Yes] - [Resolved : No]
014 - *** - [??/??/Inception?] Broken support links for removed games, e.g. Fallout. [Resolved : No]
Update : Seems to be broken again ? GOG losts me there ....
016- ** - [??/??/??] The updated filter in library is way too slow : When receiving a game update (account tab) and checking in the library , the delay the "updated" filer is synchronized with the account tab is way too important. [Suport Tickect : No] , [Resolved : No]
018 - ** - [xx/xx/xxxx] "Promo bug": When there's a promo with a lot of titles in it, like the current 30+ Activision one, when I hover the mouse over the titles from mid-down I can't see the small description that appears for each title in the top-right, because it appears only on top-right and it doesn't keep pace with the titles from mid-down of the list. (Chrome is reported to not be affected by this problem) [Suport Ticket : No], [Resolved : No]
024 - * - [05/11/2015] Ongoing forum issues: wrong number of replies, non-existent later pages, only first 15 replies, etc... . and more [url=https://www.gog.com/forum/general/the_what_did_just_break_thread/post420]there [Support Ticket : No] , [Resolved: No]
025 - *** - [??/????] HTTPS issue with some parts of the store page : if you were in a secure part of the site (ie your account) and you click again of the gog.com logo (in the tab) to go to the front page , the front page isn't reverted to a non secure page , which leads to some problems with the links inside the headlines (unaivaible adress) An exmple :
Invisible Inc :
from a non secure page sent me to http://www.gog.com/forum/general/release_invisible_inc_2354a/page5
from the secure page the link https://secure.www.gog.com/forum/general/release_invisible_inc_2354a
the second link doesn't work at all for me (under FF 38 or IE 11 ...so it's not a browser version issue)
[Support Ticket : No] , [Resolved: No]
026 - ***- [since the new account system is in place] Missing DLC bonus + downloader : The downloader links for DLC bonus are not taken in account > leading to an invalid total size and missing files if the link for extras is used. . (i tested a good chunk of my library, so it safe to assume the issue affects only the DLC) [Support Ticket : Yes, ...] , [Resolved: No]
Update : Most games in such case , has been fixed; but some titles still suffer from this issue ; (ie :sword of the stars , wasteland 2) so if you use those links check if the downloader get all goodies.
033 - F- [10/08/2015] Strike Suit Zero readded on account (i don't know if i'm the only user in the case) . I asked the removal of the original version a long time ago, since i own the director's cut (the original version is avaiible as download in this version) Secondly when i try to click on the original version i have a "spinning wheel".
I contacted the support : "you don't have the orignal version on your account O_o" So what's the problem here ?
[Support Ticket : Yes] , [Resolved: Yes , sort of..]
Update : support fixed (sort of) this issue, if anyone run into this problem just send me a PM for some details , the issue took too much time to be resolved by the support :[ ...
035 - ** - [10/18/2015] Some Changelogs seems incomplete (64kb size limit ?) in the shelves for some games (ie : The Witcher 3) & see there [Support Ticket : No] , [Resolved: No]
037 - ** - [10/29/2015] Some games (new & bundled?) support page Help from the community links are a bunch of random links to threads in General. see there [Ticket : No] , [Resolved: No]
040 - ** - [01/13/2016] Games with different game id don't receive notification when there's an update , and appear not owned in the catalog. This has been mentionned 3 months ago : https://www.gog.com/forum/general/the_what_did_just_break_thread/post911 . It would be nice to allocate a bit more ressource to the website & forum .....[Ticket : No] , [Resolved: No]
041 - *** - [01/23/2016] One of the GOG CDN servers is using an invalid SSL certificate, more details there :
https://www.gog.com/forum/general/the_what_did_just_break_thread/post1177 [Ticket : No] , [Resolved: No]
Update : could anyone confirm if this fixed ? , to change the status of the entry.
042 - F- [01/26/2016] Huge delay to access the library (note : i don't use Galaxy, so can't tell if Galaxy's users are affected) . Occurs since last friday as far i could tell ; reported by multiples users from different countries too; see , [url=https://www.gog.com/forum/general/the_what_did_just_break_thread/post1187]there , & there [Ticket : No] , [Resolved: Yes]
Update : Seems fixed
043 - * - [02/15/2016] Phantom chat icon keeps appearing in my account tab, constantly making my galaxy flash when nothing's actually in my inbox. [Suport Tickect : No ],[Resolved : No]
044 - ** - [02/15/2016] Forum threads that haven't changed since the beginning of January 2015 seem to be disappearing. see : https://www.gog.com/forum/general/the_what_did_just_break_thread/post1331
Also, there's much more threads in the archives section (could be related those threads can't be modified ..) [Suport Tickect : No ],[Resolved : No]
045 - *** - [09/03/2016] Updates notification system seems not working properly .....(once again....) : huge delay before to know which games got an update when a notification appears & now an account refresh seems to clear totaly the notification system : result -> the user doesn't know which games got updated [Ticket : No] , [Resolved: No]
---------
Problems with directories used by the downloader : (that include titles which are inconsistent in a serie)
note : GOG should stay stick with the numbers used in a serie : either roman numerals or not, nevertheless, it doesn't matter if they use roman numerals in the library and not tin the directory, what matter its the consistency in a serie.
note 2 : i highly suggest to GOG to check mobygames.com, GOG directories is a whole mess, so much inconsistency , they deserve some face palms .....
So if there's any lamb for this .....
Hello , fellows gog'ers
If you read this thread / redirected to this thread, it's for trying to centralize the actual numerous bugs affecting the website.
Please follow this format for a bug : [Month / Day / Year] Subject of the problem & a short description, [Suport Tickect : Yes / No ] , [Resolved : Yes / No]
Just post yours and i will update the original post, and also will remove entry when an issue is fixed and update others ones if necessary. (will try to do it once a day or so ). Of course i need feedback if an issue is fixed or need to be updated in one way or another.
Priority Rating : * (low), ** (medium) ; *** (important) - and F = Fixed
- Added subsection for the directories used by the downloader : list avaible in the archive linked at the bottom of the post.
Please note i don't own all games and i also didn't touched any games unbundled till GOG will take care of the duplicate bonus problem. So feel free to add those i missed & add only those which require a "real" directory change.
Please no PM , for my sanity :P
Thanks for your participation :)
Ps : and sorry for my english & typos.
-------------------------------------------------------------------------------------------------------------- ----------------------------------------
006 - ** - [??/??] Broken link in Dreamfall Chapters - Special Edition (coming soon short stories) [Support Ticket: No] . [Resolved : No, but Firek stated they are not planning to fix anything non-critical in the library anymore]]
update : see [url=http://www.gog.com/forum/general/the_what_did_just_break_thread/post189 ]Juda's Post [/url]for the reason...
012 - ** - [10/17/2014] Empty Space on shelf : Most likely due to the removal of the beta version of The Witcher Adventures Game or another game like Broken Sword 5 ep 1 & 2 (they are combined right now) See : & [url=http://www.gog.com/forum/general/empty_space_on_the_shelf/post45]there [Support Ticket : Yes] - [Resolved : No]
014 - *** - [??/??/Inception?] Broken support links for removed games, e.g. Fallout. [Resolved : No]
Update : Seems to be broken again ? GOG losts me there ....
016- ** - [??/??/??] The updated filter in library is way too slow : When receiving a game update (account tab) and checking in the library , the delay the "updated" filer is synchronized with the account tab is way too important. [Suport Tickect : No] , [Resolved : No]
018 - ** - [xx/xx/xxxx] "Promo bug": When there's a promo with a lot of titles in it, like the current 30+ Activision one, when I hover the mouse over the titles from mid-down I can't see the small description that appears for each title in the top-right, because it appears only on top-right and it doesn't keep pace with the titles from mid-down of the list. (Chrome is reported to not be affected by this problem) [Suport Ticket : No], [Resolved : No]
024 - * - [05/11/2015] Ongoing forum issues: wrong number of replies, non-existent later pages, only first 15 replies, etc... . and more [url=https://www.gog.com/forum/general/the_what_did_just_break_thread/post420]there [Support Ticket : No] , [Resolved: No]
025 - *** - [??/????] HTTPS issue with some parts of the store page : if you were in a secure part of the site (ie your account) and you click again of the gog.com logo (in the tab) to go to the front page , the front page isn't reverted to a non secure page , which leads to some problems with the links inside the headlines (unaivaible adress) An exmple :
Invisible Inc :
from a non secure page sent me to http://www.gog.com/forum/general/release_invisible_inc_2354a/page5
from the secure page the link https://secure.www.gog.com/forum/general/release_invisible_inc_2354a
the second link doesn't work at all for me (under FF 38 or IE 11 ...so it's not a browser version issue)
[Support Ticket : No] , [Resolved: No]
026 - ***- [since the new account system is in place] Missing DLC bonus + downloader : The downloader links for DLC bonus are not taken in account > leading to an invalid total size and missing files if the link for extras is used. . (i tested a good chunk of my library, so it safe to assume the issue affects only the DLC) [Support Ticket : Yes, ...] , [Resolved: No]
Update : Most games in such case , has been fixed; but some titles still suffer from this issue ; (ie :sword of the stars , wasteland 2) so if you use those links check if the downloader get all goodies.
033 - F- [10/08/2015] Strike Suit Zero readded on account (i don't know if i'm the only user in the case) . I asked the removal of the original version a long time ago, since i own the director's cut (the original version is avaiible as download in this version) Secondly when i try to click on the original version i have a "spinning wheel".
I contacted the support : "you don't have the orignal version on your account O_o" So what's the problem here ?
[Support Ticket : Yes] , [Resolved: Yes , sort of..]
Update : support fixed (sort of) this issue, if anyone run into this problem just send me a PM for some details , the issue took too much time to be resolved by the support :[ ...
035 - ** - [10/18/2015] Some Changelogs seems incomplete (64kb size limit ?) in the shelves for some games (ie : The Witcher 3) & see there [Support Ticket : No] , [Resolved: No]
037 - ** - [10/29/2015] Some games (new & bundled?) support page Help from the community links are a bunch of random links to threads in General. see there [Ticket : No] , [Resolved: No]
040 - ** - [01/13/2016] Games with different game id don't receive notification when there's an update , and appear not owned in the catalog. This has been mentionned 3 months ago : https://www.gog.com/forum/general/the_what_did_just_break_thread/post911 . It would be nice to allocate a bit more ressource to the website & forum .....[Ticket : No] , [Resolved: No]
041 - *** - [01/23/2016] One of the GOG CDN servers is using an invalid SSL certificate, more details there :
https://www.gog.com/forum/general/the_what_did_just_break_thread/post1177 [Ticket : No] , [Resolved: No]
Update : could anyone confirm if this fixed ? , to change the status of the entry.
042 - F- [01/26/2016] Huge delay to access the library (note : i don't use Galaxy, so can't tell if Galaxy's users are affected) . Occurs since last friday as far i could tell ; reported by multiples users from different countries too; see , [url=https://www.gog.com/forum/general/the_what_did_just_break_thread/post1187]there , & there [Ticket : No] , [Resolved: Yes]
Update : Seems fixed
043 - * - [02/15/2016] Phantom chat icon keeps appearing in my account tab, constantly making my galaxy flash when nothing's actually in my inbox. [Suport Tickect : No ],[Resolved : No]
044 - ** - [02/15/2016] Forum threads that haven't changed since the beginning of January 2015 seem to be disappearing. see : https://www.gog.com/forum/general/the_what_did_just_break_thread/post1331
Also, there's much more threads in the archives section (could be related those threads can't be modified ..) [Suport Tickect : No ],[Resolved : No]
045 - *** - [09/03/2016] Updates notification system seems not working properly .....(once again....) : huge delay before to know which games got an update when a notification appears & now an account refresh seems to clear totaly the notification system : result -> the user doesn't know which games got updated [Ticket : No] , [Resolved: No]
Problems with directories used by the downloader : (that include titles which are inconsistent in a serie)
note : GOG should stay stick with the numbers used in a serie : either roman numerals or not, nevertheless, it doesn't matter if they use roman numerals in the library and not tin the directory, what matter its the consistency in a serie.
note 2 : i highly suggest to GOG to check mobygames.com, GOG directories is a whole mess, so much inconsistency , they deserve some face palms .....
Post edited June 21, 2016 by DyNaer
