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high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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Martek: What does 'saving that in LocalStorage' mean?

I browse in 'incognito' mode, which wipes all cookies when I exit the browser. Is that what LocalStorage is? Is that why the setting for the banner isn't saved on my PC?
LocalStorage is the place where website-specific information is kept within your browser. It is similar in concept to cookies, except that cookie information is sent to the server too, while LocalStorage information is not.

Most browsers treat cookies and LocalStorage similarly, so if you delete cookies, LocalStorage is also cleared and if you work in "incognito" mode, cookie and LocalStorage information is not kept.

Bottom line: yes, the banner setting is not saved if you work in "incognito" mode and/or delete cookies.
high rated
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moonshineshadow: I am not against the client and changes, I thought it was a nice idea and even alpha tested the client. But I honestly think that it is a really shitty idea, to take features away. Introducing new things and options fine. But at the cost of old features. That sucks and gives me the feeling that I am not anymore a customer gog is interested in.
So if gog wants to be another steam, they can just do that without me. I have enough games to last me through a lifetime, so I do not really need more. More games are nice and I loved having a great collection here but now the collection feeling is gone. So if I want a new game, I'll just go back to boxed versions even if that needs more space.
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FiatLux: Surely it "sucks" if someone changes your favorite scenery or whatever but personally I don't think that there is any need to get as negative as you apparently do ..

We can't keep exchanging posts about this (at least I don't have the time) so I would just like to suggest that you go to the Galaxy client page : http://www.gog.com/galaxy
and reads it , and when you have done that then read it as many times more as it takes until you get that GOG is *NOT* steam and that GOG is about selling DRM FREE stuff !!!

and when that has been accepted as a fact by you - which you are hopefully able to do then read the the page bottom text which says :
"Made with love in Warsaw, Poland. Share your feedback or send bug report and help us to make GOG Galaxy even better. "
I give up. You just don't get it. It is about the feeling of this place.
Not about DRM and stuff.

And just so you know. Saying that you don't like the changes is feedback ;-)
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bleclair: Hate the changes. Want the old bookshelf back and manual sorting. Add another person to the list that sorted everything out after the unbundling. I want to see the game boxes with original art!

Frankly (and perhaps somewhat stupidly) that shelf and seeing the box art was one of the MAIN reasons I purchased games here. I could probably count on two hands how many classics I've actually replayed. (Oh, and I enjoyed the extras.)

Also wish GoG would focus on what made them great. The world does not need another freakin' download client. Steam, uPlay, Origin, etc, etc, etc. (Or a movie purchase portal. Don't merge that into GoG.)

EDIT: This crap and already selling DLC for a game that's not out yet is really lowering my opinion of you guys.
Perfectly said.
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FiatLux: Such a waste of all your irony !
I had more than 700 games on GOG prior to their splitting some game packs into more games (so now game counter on top of my library page says 887 games... )
So if you think that I for one moment will take broken downloads to my games from my game library without I contacts support to have them fix it ASAP then you really are stupid ! - if you have a problem then contact GOG support which I am sure will assist you with any legitimate problem that you may face in attempting to download the games from your game library...
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Martek: It's not a 'waste of all my irony' unless you are downloading all 887 games right now and know they all work, right now, via the downloader. :) Is that what you are doing?
Sounds as you have really no idea how much I have downloaded from GOG the past few days ;) :P
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Is there a reason for the order of the pending friends invites to change every time one visits that part of their account, other than to show us how they can, completely randomly, move around? It's already enough that we get zero info about the people that have sent invites (not even registration info is provided), why make it hard to find a friend among random people?

Is it possible to have them display in chronological or alphabetical order?
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The whole "we are listening to your feedback" article somehow feels pretty much like a farce now I have to say :(
The moment started visiting the GOG.com site nearly everyday I also started to like that it really felt like they care. Nearly every decision was carefully molded by the users and executed by GOG (I love the community wishlist i.e.). The user was the main person the gamer was important. Now I have the feeling that they are going more and more Steam-like direction and I really don't want them to. Stop this train down the abyss and start listening to your customers again. Yes, money is important but one way to earn money is to make your customers you already have feel good using the site. I can tell countless times when I bought a game here just because I was on the site for hours and scrolled through the games because everything seemed to be invented with love from gamers for gamers. Now I am feeling like I am in a fast food restaurant and somebody is serving my food without love and without individuality.
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moonshineshadow:
Congratulations. According to MaGog, you were the last person to update their wiki page before the new account system broke BE's ability to do so.
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Martek: What does 'saving that in LocalStorage' mean?

I browse in 'incognito' mode, which wipes all cookies when I exit the browser. Is that what LocalStorage is? Is that why the setting for the banner isn't saved on my PC?
avatar
mrkgnao: LocalStorage is the place where website-specific information is kept within your browser. It is similar in concept to cookies, except that cookie information is sent to the server too, while LocalStorage information is not.

Most browsers treat cookies and LocalStorage similarly, so if you delete cookies, LocalStorage is also cleared and if you work in "incognito" mode, cookie and LocalStorage information is not kept.

Bottom line: yes, the banner setting is not saved if you work in "incognito" mode and/or delete cookies.
Thanks, mrkgnao, for the explanation.

Looks like yet another GOG change to 'improve my user experience'. Wonder what else they'll be shoving up my backside while telling me to smile..
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moonshineshadow:
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mrkgnao: Congratulations. According to MaGog, you were the last person to update their wiki page before the new account system broke BE's ability to do so.
Cool :D
I have to admit I was going to my wiki page today sometimes, just for the nostalgics of visiting my shelf :P
high rated
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mrkgnao: [...]

Bottom line: yes, the banner setting is not saved if you work in "incognito" mode and/or delete cookies.
Fun (not) fact - language and currency were also saved this way until today, yet the currency setting reverted to the region default for me, even when I kept my GOG cookies. And I suspect that the language stayed in English because that's the default option for my region/ country.
low rated
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FiatLux: Surely it "sucks" if someone changes your favorite scenery or whatever but personally I don't think that there is any need to get as negative as you apparently do ..

We can't keep exchanging posts about this (at least I don't have the time) so I would just like to suggest that you go to the Galaxy client page : http://www.gog.com/galaxy
and reads it , and when you have done that then read it as many times more as it takes until you get that GOG is *NOT* steam and that GOG is about selling DRM FREE stuff !!!

and when that has been accepted as a fact by you - which you are hopefully able to do then read the the page bottom text which says :
"Made with love in Warsaw, Poland. Share your feedback or send bug report and help us to make GOG Galaxy even better. "
avatar
moonshineshadow: I give up. You just don't get it. It is about the feeling of this place.
Not about DRM and stuff.

And just so you know. Saying that you don't like the changes is feedback ;-)
Oh , I know about that feeling , don't we all ? (I mean us not that young GOG guys) , you just seem to have lost it I haven't ;)
Post edited May 11, 2015 by FiatLux
A lot of changes here, congrats, GOG Team! :)

But, where is that classic wooden shelf ? I miss it T__T

And where are the previous private messages?. I also miss a delete messages and user option. T__T

The library sort and searching is great ^_^
Oh no, my messages, I was keeping several gift codes and cd-keys in there!
Come on now.
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Chamb: -- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
Not a fan, to say the least. I kind of figured it was coming to the site after seeing it in GOG Galaxy and I really do not like pagination in either place. I really hope there will be an option for an unpaged list soon.

Other than that, everything else looks great and I look forward to the coming changes!
I am not the only one to say this so far, and I know it will come up a lot, but I miss manual sorting already. I had spend time organizing my old shelf the way I wanted it to be. It provided a familiarity and sense of "home" when I logged in that is now gone.

The tags and new filter options are great. They can provide a degree of manual sorting. But if you can sort by Title and by Purchase Date, why can't there still be a Manual Order sort option?
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Chamb: -- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc.
If it is beyond your reach for now while adding other features that's one thing. Will it always be beyond your reach though? I would like to request it be re-implemented at some point once the newer features are stabilized. Maybe even just as an overall layout option? Not that I know anything about website development, but I could see a high degree of complexity perhaps in having manual drag and drop sorting inside every tag that people might make. But maybe it could still just be an option when looking at the entire collection layout? Like it was an option before?
Post edited May 11, 2015 by WalterwickJack