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high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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TheBitterness: This is a really simple one: some games are no longer actively developed, such as Catacombs 3D or Age of Wonders. In these cases there can't really be an active changelog unless, say, something doesn't work with Windows 10 at first and then is later compatible. In a situation like that there would be some sort of changelog to not that there is now, again, full functionality.
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kparal: Yeah, sure, that's expected - games that haven't changed in a long time will have no changelog attached. But I'm not sure if it was meant this way. In short, I'd really like to see a changelog for every updated game.
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Grargar: Both are correct. The installer version is 2.1.0.6, while the version of the game contained in said installer is 2.2.6.
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kparal: Well, then it's confusing and should be changed. Either ignore installer version and just show game version (do I really care that the installer got updated, when the included game is the same?) or use the same versioning approach as opensource projects and Linux distributions do: product_version-distribution_version.

So that would be 2.2.6-1 for the initial release of 2.2.6 game version, 2.2.6-2 when an installer (or something similarly unimportant, like included help etc) changes, and 2.2.7-1 when 2.2.7 game version is released. Clear, simple, game and distribution version clearly separated, and always rising numbering.

Or there are other possible approaches, just please make the version on the download page and the version in the changelog the same. Thanks.
If I read the posts correctly, this is exactly what they will be doing.
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bleclair: ++ Freakin +

Communication was absolute shite. Apparently the "plan" was to rely on people to read the forums.
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HypersomniacLive: No, the plan was for as few people as possible to notice, hence the Friday News Dump, then make the actual transition to the new account system on the very same day some much desired releases come out.
It's quite simple, actually - temper much of the discontent and opposition by dangling some juicy candy under our noses. Not the first time they go about things this way, and I expect it to not be the last time either.
GOG/CDPG has made some choices I'm not exactly fond of, such as the complete silence on the Omerta: City of Gangsters fiasco, but since I have joined in Nov 2012 the changes I've seen have been overhwelmingly positive. I can certainly appreciate your cynicism because it's all too necessary with video games, moreso than I think we've ever seen before. Yet here, with GOG/CDPG, that cynicism is thusfar genuinely misplaced.

GOG/CDPG is going to make some mistakes as they transition to this new client-including way of doing business. There are going to be rough spots, but we're not going to get fucked like EA has done with Origin or Valve has done with Steam. (And, really, what business does Valve even have in the industry when their only in-house titles are the Half-Life games, when they blatantly buy up teams with ready-to-go IP/working titles and then slap the Valve name on it, and when they don't even bother to vet the titles they carry in their store?) GOG/CDPG is not the little devil (EA) or the big devil (Valve) and they deserve credit and charitable approach to criticism.

None of this includes blind, fanboy-esque devotion, of course, we just need to not be dicks.
Post edited May 14, 2015 by TheBitterness
I've been a member here for quite a while, but never really participated in the forums. I'm glad to see for the most part people are having rational discussions about everything. I haven't anyone really being "dicks" (to use your word) just expressing frustration and concerns about the direction of GoG.

Regardless if it makes sense to move in the direction they are going, they definitely could improve communication and in my opinion they should be still fully supporting the downloader until the quirks are worked out with Galaxy instead of seemingly trying to force people into being beta testers.

Also, a solution should have been in place for people to access/export their PMs before they took it offline. I'm glad you haven't seen too many decisions you thought were negative, but you joined in 2012 so you at least missed one of their stupidest, the fake closing causing everyone to stress out about losing access to the games they bought.

http://www.pcgamer.com/gog-com-apologise-for-hoax-closure/#!

EDIT: Out of curiosity, how do you think EA has f'ed people with Origin? I don't mind their client other than resenting that I have to install another piece of software. They give out free games, have decent sales, and their support (and client) is worlds above uPlay.
Post edited May 14, 2015 by bleclair
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Kizor: Well, that's a downgrade. I preferred having my games arranged just the way I like them and a pleasant wood-shelf backdrop. Now they're on a sterile grey field with an occasional bit of wood that just clashes with the grey, and the company's taken away the ability to have the games in a sensible order. Alphabetic doesn't count when The Last Express is under "L", The Incredible Machine is under "T", and Return of the Incredible Machine is away from all the other TIM games.

The undismissable "TRY GOG GALAXY" on each and every game's list of downloads is impolite.
^ I fully subscribe Kizor's Post.
And RottenRotz' and Sverius' posts just below.

3x +1!
Post edited May 14, 2015 by gamefood
First impression - don't like the new look My Account shelves.
not the end of the world, but I did enjoy seeing all my games in their 'boxes' on the 'shelves'.

Edit: Oh cr*p - so blinded was I by the new look (and the fact that my No.1 previously organized game was also my most recent purchase), that I didn't notice my organisation was gone. Was this really that hard to retain?
Post edited May 14, 2015 by TrollumThinks
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Kizor: The undismissable "TRY GOG GALAXY" on each and every game's list of downloads is impolite.
https://www.gog.com/forum/general/community_feature_request_hide_button
it took me a grand total of 2 days reading all about GOG Galixy all the pros and cons anyway signed up for the beta version and when i did my old game shelf was still there now I have a different one looks like the store page .
no complaints just wish i had the old shelf back .the chat and on line multiplayer games i dont do but it is nice for people that like to chat with their friends.anyways just thought i would stop by and say great job GOG Games liking it a lot. where do i get one of those aviators?
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Riotact: -- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!)

My PM's are all gone, will they be returned to my account at some time?.
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Grargar: The support said that they are looking into it and will import them back.
OK, Thanks very much for the info Grargar :)
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Chamb: As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
Check the wishlist votes for the PM thing vs the Library Disaster, I think almost 30 vs 900 should give you a better idea about what is the most hot topic...
I want the messages back I sent to people in the past :(
The only thing I wanted from the new Library was for manual sorting to get fixed (for Libraries with over 629 games, or whatever the number was...)

Instead you removed the feature completely. Thanks.
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Tripas: Hmm... that sounds like something that would change depending on the game and that not all of them would support. AvP had it because GoG could change it without any problems for the sake of experimenting, but I don't think they'd be able to "mod" every single game to add an option for a custom name if it's not already in the game itself.
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eiii: At least all the multiplayer games I know have a section where you can set your nickname. GOG just should use that nickname for the multiplayer server and not overwrite it with the GOG login name.
The older ones maybe, but most games nowadays use some sort of network to connect you to other players (Steamworks, Xbox Live, etc.) and their approach to giving you a name is to just look up your name in the service and just slap it in the game.
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Chamb: Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Any news on this? I'm starting to get concerned its taking so long.

Well, as long as our messages are backed up in several places, I'll be a lot less worried, as restoring them can take a while and/or run into problems.
Just please don't delete them! (or only have a single backup which can be lost/corupted!)
Wasn't GOG Galaxy supposed to be optional? Now it takes more time for me to download the catalog from GOG, since i have to click on every game -> extras -> every installation files + goodies. I hope GOG adds two buttons on the client itself that download the necessary files from the servers.
Why is there a chat controversy? I do not understand. The chat is the same as before just real-tme instead of asynchronous? Have they stated you won't receive messages that have been sent while you're not online or something? Why are people concerned about the chat system now? Restoring message history is something they've said they're gonna fix, and I'm sure they'll working out any kinks with regards to email notification over time.
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johnnygoging: Why is there a chat controversy? I do not understand. The chat is the same as before just real-tme instead of asynchronous? Have they stated you won't receive messages that have been sent while you're not online or something? Why are people concerned about the chat system now? Restoring message history is something they've said they're gonna fix, and I'm sure they'll working out any kinks with regards to email notification over time.
And being "real time" is the problem with the chat. There are many here like me who like to take their time when writing a message. I've experienced this with th enew chat system myself. I wans not ready writing my message and already received the next chat message which builds up some kind of pressure. It may LOOK the same but is does not FEEL the same, I can assure you.

But at the moment I am much more concerned about the missing PM and the STUPID(!!!!!) sorting system of the library. Devs - USE SORT TITLES - it's 101 of database thinking! Sorry to sound so harsh but I absolutely don't get it why this hasn't been implemented yet given that sort by normal titles is mostly absolutely useless!
Post edited May 14, 2015 by MarkoH01