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high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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stg83: [...]
Yes, all of these options are in our roadmap of things to do. :)
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Chamb: Yes, all of these options are in our roadmap of things to do. :)
Thank you Chamb, glad to know that you guys are working on it. :)
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serpantino: But it is personal, it's our personal game collection that they've decided to stamp it all over. There's a banner advertising it on every gog page, it doesn't need to be there when all we want to do is download an owned game and you'd be hard pressed not to be aware of gog galaxy by the time it comes to downloading a game. Gog is pushing it way too hard.
IMO it beats the almost non-existent way they pushed GoG-downloader.
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Chamb: Yes it's my fault and I do apologise about that. We are working on it, and when I'll have firm date I'll post it here.

[...]
May I ask if any pending messages will come with a notification?


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Chamb: [...]

If clicked the X we are saving that in LocalStorage.
Please read my post again - I did that, then logged out, closed my browser, logged back in, and the banner was there again, and I had to click the "X" button again.

It's not the first time that settings stored only in LocalStorage don't work for me - the currency preference never did, even when preserving cookies, and we discussed it in another thread. So, can we please get an option that's also stored on the server?
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Prydeless: I'm not sure what you're getting at, all you have to do is click what you want to start the download, i.e. the game or the extras. Is it the fact that it's at the top of the interface that bothers you, and you would prefer it at the bottom?
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serpantino: I thought it was replacing the Download Now button which is what annoyed me, my browser wasn't recognizing the segment under game downloads as a link so I had to click more to get the downloads (it is now.) I still think it should be a download now button though and not "Try gog galaxy." Everywhere on the site says try gog galaxy at the moment, having it be the first thing I see when I click on every game tab I own is just overkill.

I'm a bit edgy at the moment because I have to spend hours going through my collection and creating tags after spending ages previoualy setting my shelf up perfectly in manual, so I could find any game I wanted almost straight away, and then having to go and do all that again with the terrible unbundling job they forced on us that's left a lot of games separate on my shelf that I never wanted separated (non-standalone expansions)
I can understand that. My collection was sorted in a specific order as well, but I had <100 games so it's been pretty manageable to deal with. Hopefully that button does go away from the library after Galaxy has been around for a bit. It seems unnecessary after a certain point.
Not going to address the fact one of my games has been changed to an inferior version? Not even to tell me to contact support?
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FiatLux: I think that you misunderstand it , you take it "personally" , where as you ought to see it as directed at all users that buys or have bought any game to give them the information that it is for *optional* use..
And of course they are trying to get you to see that their new apparatus is a nice and useful gizmo , that's only natural , but come on , it's not like GOG or anyone else is beating you with a stick if you won't use the client ;)
It's like "we sold you a (or some) game(s) and now we proudly introduces you to the opportunity to enjoy and take advantage of our Galaxy client" ::)
(It's optional , I am sure NO ONE will drag you out behind the wood-shed and beat you up if you won't use the Galaxy client ;) - in here is a reference the some text written by the programmers of the old "Stars!" game who promised to take their game AI out behind the woodshed and give it a beating if users / players found that the AI had any unfair advantage)
i perfectly understood, but i have to disagree with you

instead putting a button on each game, why simply put it elsewhere in the UI .

You use the client , you are happy with it fine , i accepted the new library (because that's not possible to have the old one working with the client), bui i'm not agree how everythings is presented.

and well sorry everytime i see 'try our client, it acts like an ADS for me :(

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HypersomniacLive: Please read my post again - I did that, then logged out, closed my browser, logged back in, and the banner was there again, and I had to click the "X" button again.
yeah , happened to me too , when i closed the client and reoppened the browser & login in
Post edited May 11, 2015 by DyNaer
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FiatLux: I think that you misunderstand it , you take it "personally" , where as you ought to see it as directed at all users that buys or have bought any game to give them the information that it is for *optional* use..
And of course they are trying to get you to see that their new apparatus is a nice and useful gizmo , that's only natural , but come on , it's not like GOG or anyone else is beating you with a stick if you won't use the client ;) ...
But it's quite annoying. I pay for the games here and then I would rather prefer not to get bombarded by useless advertisement (useless in case I don't want to use the optional client). (Heck, pirates get a better deal, just the download without any clutter. ;))

At least they should make it smaller, less prominent, and maybe also add a checkbox for turning it off.

I guess the key for understanding is, that some people don't want to use the client and expect that the service is as good as possible without. They see the virtual game shelf as replacement for their beloved real game shelf in their home in the old times and they do not like anything reducing the beauty of it. It's a matter of taste.
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ReynardFox: Not going to address the fact one of my games has been changed to an inferior version? Not even to tell me to contact support?
Must have missed your post, sorry. We did not touch the products that the My Account displays at all with this update, so please do contact support with your case, as it should not happen at all.

Also can you write here what exactly got downgraded for you?
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Trilarion: They see the virtual game shelf as replacement for their beloved real game shelf in their home in the old times and they do not like anything reducing the beauty of it. It's a matter of taste.
This.
But it seems like "we" dinosaurs are no longer needed.
Post edited May 11, 2015 by moonshineshadow
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Chamb: Must have missed your post, sorry. We did not touch the products that the My Account displays at all with this update, so please do contact support with your case, as it should not happen at all.

Also can you write here what exactly got downgraded for you?
I have lost the uncensored World version of The Witcher 2, It has been turned into the censored Australian version. I originally had the AU release removed from my account after rebuying the game in order to get the uncensored version.
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Terpor: I hope there's a easier way to download the offline installers, since i hate to click on boxes to find the GOG Downloader links
Unfortunately, i guess GOG downloader links are a thing of the past... Clicking on an installer in the new web interface only triggers the web browser to download the file -- whereas the GOG downloader sits dead in the water... :(

While i understand that the GOG downloader is at the end of its useful life (after all, as a WPF application it is too deeply entrenched in the MS Windows ecosystem), i would like to see the client taking over its functionality. That means, if i click a download link in the web interface it should start the client (if not already running) which then starts with the download. And as it was in the "old" web interface, there must be an option that allows the user to choose between letting either the browser or the client handle the download.
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ReynardFox: Not going to address the fact one of my games has been changed to an inferior version? Not even to tell me to contact support?
which ones if i may ?, maybe i may be able to help, i know a few games which have an incorrect number version displayed.
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Chamb: Snip
http://www.gog.com/forum/general/my_account_big_changes_on_the_horizon/post228

I'd appreciate answers to the questions in that post, thanks. ;)
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Chamb: Must have missed your post, sorry. We did not touch the products that the My Account displays at all with this update, so please do contact support with your case, as it should not happen at all.

Also can you write here what exactly got downgraded for you?
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ReynardFox: I have lost the uncensored World version of The Witcher 2, It has been turned into the censored Australian version. I originally had the AU release removed from my account after rebuying the game in order to get the uncensored version.
Will look into it. Thanks.