I submitted a possible security issue with the login back on December 26th.

Got a "Ooops, we lost your ticket but just found it. Let me forward it to the right person" response and closure on Jan 9th.

Nothing since.

edit: Ticket 197637 in case someone from staff sees this. I'm hoping it's a minor issue or something I;m just missing but wanted to see if it could be corrected.

I used my personal professional Email account for the ticket instead of my gaming email account, tied to my GOG login.

phpbb is always out there.

And as noted up above, it would require custom work to bring the old content into phpbb. Not saying it couldn't be done. Just a matter of working out how to do and probably *heh* a couple dozen failed attempts. Some of us do such things for a living. :) (I run a webhosting company)

I have to wonder if phpbb or any off the shelf forum platform could handle the 1k+ subforums we have here currently. The largest phpbb install we have is about 225.

There's probably a number of us here who work with php platforms like phpbb but they don;t seem to like our input:

https://www.gog.com/forum/general/help_gog_galaxy_find_the_save_files_of_our_favourite_games/post14

I noticed that, too. Though, wrong link? Or are you just showing that GOG typically hates suggestions?

I hate to say it but maybe we need to all start messaging GOG support with the same message. Maybe then they will get the point that we are sick of using a buggy site. I don't think a few people will make a difference, but a lot of us might.

Need to ask?



Good grief, not sure what to make of the wording... the web team has a near-constant workload because of matters reported much more often? Kind of sounds like a large number of users experience recurring issues, and the web team has to deal with them over and over again.

Did you follow up with an inquiry on what those matters are? I'd be very curious to hear what a couple of those issues that keep the web team's workload at near-constant high levels are.


We're talking about GOG here, they think it's a brilliant idea to broadcast to everyone's inbox, i.e. even if they're not using/running the client, what games people are playing with no way to turn it off, from what I understand; does this sound to you like they care much about privacy concerns users may have?

On a side note, the wish about the unbundling of games was fulfilled when it had reached 17 votes, so yours should qualify as well now.



Problem? Nah, they've got the necessary know-how - tried and tested.


Two points - one, there's some very good and helpful content in game fora, so maintaining it in some form does go a bit beyond pleasing users.

Two, GOG managed to kill one more of my exchanges with their latest revamp of the chat system, and in good old GOG tradition, they once again seem to have zero inclination to fix it, and this time they can't even claim that nobody knows how to address and fix it because the devs are no longer with the company.

I've been having some good conversations with a member of the GOG support staff. They have reassured me that things are being worked on, and told me that it's unfair and harsh to judge GOG as a whole on my experience with ancillary services like the forum or the abandoned GOGmixes.

I have asked recently about the quality control of the games side of things since it's unfair to judge my experience on GOG based on my personal experience. I asked about games that don't get updates that have been released, games that have Linux versions on Steam or DRM-free on Humble, features with games like Pillars of Eternity upgrade paths that were never delivered, or games that are feature incomplete like Necropolis wherein the game was built around the missing feature (multiplayer). Also asked about the stealth Galaxy installers. Awaiting a response.

The person I've been chatting with is pleasant and patient, but does toe the company line a little hard. I think he is nice enough though and I hope to continue our conversations.

"Things are being worked on...".

Well, that changes everything! lol

I'm all ears.

I keep hearing and seeing things going down here, and in ways i don't like. I keep hearing of competitors not having the same issues. I want to stick to gog with loyalty, and i'm loosing my faith fast. I wouldn't mind having a reason for my faith, especially when i'm constantly sticking my own reputation out there for gog all the time. I'm always telling people about how DRM-free is the way of gog, so they don't have to worry about, say, steam going down and never being able to play the game again.

Honestly, I prefer gog over game console games with disk, because even they potentially can go away. 40 years from now, when i'm in a nursing home suffering from alzheimers, is my PS3 still going to work? Could i buy another one when mine quits, or will it fall victim to steel whiskers? What about my 3ds? My NES? How about my wii? What about getting the system softwares after i replace the hard drives from too many writes or a bad magnet for the spinning? Wine will probably always exist, as well as emulators targeting windows, just like how we have dosbox. I imagine a computer like the one i run now will be incredibly cheap, and wont have these issues.

If it's not just a smoke screen way of buying time while not doing much. When the next reset of the country feature occurs (should be anytime now, it's been more than a week already), I will ask more detailed questions.

Since I don't use Galaxy I wasn't aware of that. Well, bumbling their way through privacy matters on several fronts it seems then. 17 votes, those should do it now. Not sure how often GOG is looking at wishlists though.

That was kind of my point. The radio silence on the other end is extending this time. I guess the tech support person had to go up the chain of command to see what he is/is not allowed to address, and is awaiting a carefully crafted message that has been combed over by a corporate lawyer. Maybe. Or they are really at a loss, and are researching some of those specific instances I listed which would be awesome. I'd love to have a few answers beyond "we're working on it, have faith." I've had faith. I am thinking of spending my money elsewhere.

I'm along those exact lines at this point. Thinking about quickly checking off my wish list and running buffered update scripts (gog repo, checking the downloads for galaxy installer). i just had another issue with a classic installer trying to install galaxy. it's since been fixed, but i've had it with the shenanigans.

Which game installer was that? That sounds really sneaky.

I certainly haven't been buying nearly as much the past year+ as I would have had GOG not put a shit taste in my mouth that is no longer going away.

I used to tell gamer friends about sales, link them to on-sale games that I thought they'd like, advocate for people purchasing here instead of elsewhere.

stopped doing that over a year ago too because if GOG doesnt' give a fuck why should I?