Not that it has necessarily that much to do with the OP statement, but GOG could take some new and older Mac-only games into their catalogue.

That would create an alternative place to buy for Mac users, and allow users of other systems to buy Mac games, and then try to tweak them to work somehow on their own.

That's obviously not going to happen, but if GOG wanted, they could let go of their policy that every game must have a Windows version as the main version.

Especially with older games they could work through third party emulation, or some compatibility layer, but I don't think there's any original Mac games here on GOG?
There are even those handful of Amiga games, but nothing from Mac world, as far as I'm aware of.

I was on mac some years ago (I switched to mac because I was curious about it). I liked it a lot, but only for a 2-3 years... after that I understand that every year apple did something to make my setup obsolete with stupid rules and no legacy support.
When they avoided to update OpenGL or support Vulkan (they decided to go with Metal... their closed source alternative...), when they decided to give up on 32-bit support, when they introduced the signing installer, when they introduced SIP, when they tried to switch to ARM (I was already out)....it was always something that broke my system and I was unable to keep my old system because a lot was not working (also a lot of my wineskin port broke every version)... so in the end I decided to go back to my good old windows/linux dual boot setup.
I got only one setup on 2017 and I'm still on that.
And since I don't care about Windows 11, I can live on my Windows 10 without any issue.

I can understand why developers don't bother for mac support, it's a pain in the ass, you cannot make one good working release, you need to update it every year to be sure it will continue to work. That's a no no for me even as a developer, once I'm done with an application and it's working it should be done for at least 5-10 years.

Some of you terribly miss the point of this topic.

First: if I really want to play something "serious", I have my PS5 under the telly, thank you very much. It doesn't matter, we're not discussing games availability on Mac or anything like that really.

Second: But since I'm also a customer here, and GOG takes my money (no matter if it is a lot of it or not) and sells me Mac versions of some games, I expect them to provide at least half-decent support for those games. They create installers that don't work without forcing the system to run them and at the same time I know a lot of apps that are downloadable and installable just fine, without any hoops, so it's not like it's impossible to do.

Third: about that missing requirements and/or architecture support info - could you imagine any vendor selling things he would completely not know anything about, or would provide false info? That's insane, they could simply require the developers to provide such info, maybe using some sort of template, whatever.

Anyway - if the macOS support is too much for GOG to handle, maybe they should stop supporting it at all. Why should we - the customers - be the ones who waste time trying to run things, searching for workarounds etc?

I'm at the point where I no longer buy anything here anymore, only adding freebies to the library, because I got tired of all this nonsense. I'm always voting with my wallet.

^ He's not wrong though and it's sad the only "high rated" comment in the thread is attacking his intention instead of trying to help him. Personally I'd never use a Mac for gaming as Apple are the worst in breaking compatibility with older games by a very large margin. But the bottom line is, people believe GOG support Mac and Linux equally to Windows because that's exactly how GOG advertise it on each game card. If they aren't willing to support them equally, then maybe change how support is represented / advertised. No-one complains that GOG doesn't support Android, yet when it's easier to get a ScummVM game to work on an unsupported Android tablet than an "officially supported" Mac game on a Mac, then perhaps some more "honest clarity" is needed for buyers to understand exactly what non-Windows OS support on GOG actually means in actual practise?

There have been complaints about that, especially in some cases where the same game is sold somewhere else, like Humble Store or Itch.io with the Android version, and on GOG without.

That's obviously not the point here, so perhaps it's not something worth discussing further here.

Obviously those who use Android as their main gaming platform don't write any comments on GOG forums, because there's not much for them to buy here, with the possible exception of old adventure games that can be played with ScummVM.

For every game at GOG there is a Windows version, and that in reality is what you buy when you buy a game here.

Just because many games have a Mac and or Linux version too, that GOG provides a download for, does not mean they support the Linux or Mac version. They certainly don't support the Linux versions, and have stated such, saying they are a bonus, so any help required comes from the game developer or the Linux community at GOG.

So aside from the fact they provide a Mac version of Galaxy, I have never heard of anything that suggests they actually support Mac versions beyond that. But hey, I am happy to be proved wrong, if I actually am.

And as others have stated, GOG often don't support the Windows version of a game particularly well, and Mac versions would be low down the priority ladder when it comes to support, if there is any real support at all.

I think it is also telling that you cannot buy a MAC only version of a game at GOG. So it seems pretty clear to me, that GOG's real focus is just on Windows, and anything else is just a bonus.

Windows versions of games at GOG, are where GOG make their money, all else is secondary and can incur a cost not profit.

Scratch, reverse. Macs barely support gaming, and what few they support, they'd prefer you play though official channels only. I wouldn't exactly count on their "Rosetta" being supported forever either. Meanwhile, I can literally get TWM rolling if I so dang well please.

Course, at the going rate, you'd get a lot more benefits by switching from that bastardized BSD over to a proper Linux system. Aside from the idiotic proprietary stuff, you're not really losing anything.

You have already been asked for providing an official source to back up this claim.

GOG has been selling Linux support to me for years (awful support, that’s right, but official support), so if what you wrote is true I would be entitled to the refund of hundreds of games.

You know - you're addressing a good point here.

My (!) take on this is: they (GOG) know - due to years of experincing it here in the forum(s) - that customers here will fall over themselves, to deliver solutions to problems.

So, why should GOG spend rescources on resolving problems, if they can count on their userbase to step in and do (lots of) their work for them?

I've even seen several cases in the past, where some blue guy linked to a customer offered solution, when someone posted a question about some problem they encountered.

That customer solution would be offered as "a workaround" and/or "a temporary solution"...but I have a feeling some (most?, all?) of these "temporary workarounds" are still the only solutions available, to customers looking for help in particular cases.

Now, "what has this to do with me bemoaning the lack of Mac support", you may ask?
Well, not many customers here use Macs...so not many customers are around to deliver solutions to your problem(s).
Therefore you don't get these "customer provided solutions" to the same extent as the Win (and even the Linux) users.

While you have a point to having a point about the point, there's an important element you're missing:

Apple users pay though the nose for solutions; there's even an entire subscription plan service dedicated to fleecing them blind! It's called AppleCare and we both know Apple is a big opponent of the right to repair!

I don't really care for Macs or Apple at all but you might feel differently if it were Windows that had the lack of support instead. Linux and Galaxy interest me even less but I still think they should get around to making Galaxy for it.

Well if you have, it was probably after I left the conversation. Generally when I find myself starting to repeat things or others doing that to me, I leave, because at that point a stalemate has been reached and continuing is pointless.

That bold bit is an odd way to say things, so I am not sure on its meaning. I know some folk think that because GOG provide a Linux version download, that means they support it, which is not necessarily true. Many stores provide things without support for them. And I have seen, cannot now tell you where, but it was many times, by GOG themselves and others, that they do not offer support for Linux, but refer you to the Linux Community and or the DEV, though I seem to recall that at some time in the past, GOG had some kind of Linux Guru on staff.

So, are you saying, that you have run into an issue with a Linux version of a game from GOG, then contacted GOG Support, not the dev, not the Linux community at GOG, but official support, and they have given you support for your issue?

Can you also point us to any thread or post where official support has been provided? Or maybe a transcript between yourself and GOG Support.

So, you won't point to a time when GOG have officially said that Linux versions are just a bonus.

Is the official "support" of Windows really that much better? Out of the dozens of times I've had to deal with troubleshooting a game to get it running right 99% of the time I've sourced the answers from everywhere but the official GOG channels itself.

Short of the officialdom of having to jump through hoops with GOG staff prior getting to a refund, I'm not really certain GOG's support really is useful to me at all. I can get quicker answers online, and I can choose to skip over the "have you tried turning it off and on again" tier-1 tech support steps in the process. When it's a platform-independent problem, the answers are elsewhere. When it's a GOG release problem the answers (or discussions) are normally in the sub-forums.

*shrug* Mac doesn't get much of a look-in. Linux I can understand as an underdog of PC gaming, but Mac is so walled and forever changing it's a tough nut to crack trying to keep games compatible. Hence the community is much smaller, hence outside support is minimal.

I dunno. Maybe others have more experience with GOG support directly. *shrug*

Yes they do. No they haven't.

Anyway, still waiting for somebody to explain, specifically, what the issues are with Mac support here, that don't also apply to Windows and are not due to the developers/publishers (e.g. the Feral-ported Mac games that aren't here). The OP seems unable to. The best I can come up with is that some DOS games don't have Mac (or Linux) DOSBox versions, but I'm not sure how much of that is up to GOG.