MaximumBunny: We all have one at least and if not it's cause you don't get around enough. :P
Razer - I thought they were alright until they kept on ignoring a simple question. If their Cortex software would eventually include unauthorized resellers like G2A because they also do giveaways involving them? Banned as a troll on their social media. So besides supporting unauthorized resellers they also have no principles. :|
HAHAHAHAHAHA!!! I saw this thread and pondered whether or not to say anything here because I figured no matter what anyone posts as a company they've had a bad experience with, 10 others will say "I've never had any problems" and potentially argue with each other. Having said that though, the first thing that came to my mind in microseconds after reading the title of the thread was:
"Ugh... Razer Razer Razer, FPOS Razer" :)
So after 10 minutes I braved opening up the thread and read the first post and it starts off with "Razer" LOL
So, I will have to now come to the table and echo the negative sentiment towards Razer. I bought a $130 or so Razer Naga Epic MMO super holy shit everything wired+wireless mouse a few years ago and it "looks pretty" and has cool sounding features on paper. Then you actually install their software and plug it in and it forces you to either create an online account to store your mouse profiles "in the cloud" mandatory for no sensible reason *or* at your option you can simply not use any of the advanced features on the mouse and use it with the OS supplied shitty 3 button mouse driver and throw away the rest of the buttons and shit you bought it for. The other option was calling their tech support located in India on the other end of a shitty unreliable VoIP connection that hung up on the call about 50 times and having them go through their little step by step guide on how to blame the problem on the customer or their computer instead of taking responsibility for buggy ass software, before finally telling me I could download an old unsupported version of the software that doesn't force you to be online to use your damn mouse. So I used the old shitty unsupported software. It was buggy as hell too but not quite as buggy as the "Synapse" crap.
I had to reboot my computer every few days and sometimes multiple times a day because of the mouse driver crashing and the mouse becoming non-responsive. After about 11 months when I went to sit the mouse on the recharger it went black (LEDs all turned off) and it never came back on. It simply died a permanent death.
Shitty hardware, shitty software, shitty support, overpriced overhyped product that underperformed.
I bought a Logitech G600 to replace it and while it is wired-only it is super reliable, has extra buttons (3 more additional ones than the Razer), the software is much more stable and reliable (although it isn't without bugs either), and has a built in scripting language (LUA) for extreme power user level of configuration (see my Witcher 3 G600 config in the forums for some LUA fancy sauce). Like everything I've ever bought, owned or used that was made by Logitech (which is dozens of things across the spectrum of products they make), it has been pure awesome and if it ever does die or get broken, I'll be buying another one ASAP. Logitech FTW!
GROWL @ Razer! :)
fishbaits: Razer: Had a Razer HEX, great mouse, but stupid software.
I do NOT want to have to be online, to log into my mouse` software, ever!
Also, when not online, I then have to click crap to carry on as normally would.
Vive le Logitech software & meece \o/
Preach on brother! :)
CARRiON.FLOWERS: Razer, I've bought two different mice, two different keyboards, and two different headsets from them and they all failed on me about half a year in. Gimmicky garbage.
Perhaps we should all start an anti-Razer cult. :)
Navagon: I also don't like Razer, but mostly because their hardware and drivers seem shoddy to me. I expect a lot better from products in that price bracket. A lot better. I get that from Steelseries so I haven't bothered to look back.
Shit, this is so therapeutic reading everyone else's more or less identical crappy experiences and opinions of Razer. I feel like I'm healing from the suffering Razer caused me now. :)
vemin: Razer for basically introducing Always online DRM for peripherics(!!!!!)
Our ranks are growing strong!