possibly yesterday was a polish holiday too

Just submit 1 ticket for each specific issue and reply to it until support team solve your problem.

Oh yeah, "Holy Wednesday", how could I forget... Fortunately tomorrow is the Holy Friday, but after that a common Pagan Saturday.

And do not forget the Unholy Sunday.

As for NWN 1/2 MP, that is officially dead since time immemorial...So, no, definitely won't work without a third party software or direct connection.

And yeah, today is a public holiday in Poland, which means that most of the people are not at work (usually).

Quick question, where does GOG advertise NWN2 having a server browser? The game originally used Gamespy for the server browsing, but that was shut down quite some time ago. So while you still need to use a unique CD key for multiplayer, the server browser will require a 3rd party tool, no matter where you get NWN2 from.

Yup. JMich is right. There is only a MP tag, but nothing about a server. Just took a peak at the NWN 2 site description. Nevertheless, GOG will probably honor the refund request, but this clearly seems to be a mistake made by OP.

There is no mention of how the MP would work and the MP term is broader than most of the today's people think that is (MP includes direct connection, LAN, online connection and even the console's/PC's split screen experience).

There is also Play by E-Mail, MMO, MUD's, just to name a few others. So if anything, GOG is just giving a vague description, but not incorrect, nor false.

Thank you so much. Support has contacted me and the issue has been resolved. @wolfsrain my problem was that there wasn't anything in the description to let me know that the game no longer functioned as originally intended. Had I known that GameSpy was no longer in service and I would need to download third-party software to enable the server browser, I wouldn't have bought it. Now, I take responsibility in that I *could* have done some additional research prior to my purchase, but I didn't.
Again, thank you all for your assistance.

Glad to see your issue got resolved quickly. Just a note that the D&D games, in particular Neverwinter Night series and Planescape Torment are very popular top sellers here on GOG, and they very regularly come on sale at least 2 times a year if not 3-4 times a year for about 80% discount. All the D&D games can be bought for around $2 USD each during these promotions, and often all the D&D games are on sale in a mega-bundle for $21 or so for about 10 games. Now that the Baldur's Gate Enhanced Editions are swallowing up the availability of the original games it is not clear how this will play out in future D&D promo sales, but I presume that the NWN games at least will still be around $2 or so on sale. Even though it wont bring back Gamespy multiplayer, it might be worth considering vacuuming up the D&D collection here when one of the blowout promo sales is on, they're all great games to have a nice DRM-free copy of. :)

What would be awesome though, would be if because GOG is such a big D&D fanclub... if the publisher would add Galaxy multiplayer support to these titles that lost their multiplayer. Well, one can dream anyway. :P

Anyhow, good to see your issue is resolved, and hopefully GOG will update the game page with clearer info about the multiplayer issues.