Posted February 01, 2020
high rated
I hate to write such posts but I don't have another chance since imo it has to make perfectly clear that this is a matter that is completely unacceptable.
We all know that GOG will have to follow the rules of their publishers so if one says "remove that game from store" they will have to do so. It's a simple legal obligation and we all learned to live with it because it is legal and we cannot change the fact. The users who purchased the game before they removed it however were safe since their own contract has been digitally signed and therefore what's in their library is theirs for all eternity. It is something GOG told us again and again and whenever a game gets removed from the store they are telling us that we will keep our purchased copy in our library. So far so yay...
Years ago it happened that GOG removed bonus materials from the library of users that purchased the game. GOG may not be aware but the moment they list material on the gamepage it becomes part of the users decision to buy said game and therefore becomes part of the bought product itself. So people weren't lucky when GOG suddenly took things from their library ... things they paid money for - at least to be able to use them. We all know how things are working at GOG. GOG makes a stupid decision, gets really bad feedback and apologizes. They did apologize and promised to not remove any material from the users library anymore. Well, unfortunately it seems as if this promise is not worth a lot.
As you can see here. GOG removed once again bonus materials from users library without telling, without warning, without being allowed to do so and without keeping their promise.
It also seems as if this has not been the first time after they promised not to do so as you can see here.
@GOG: Please defend your decisions/actions. In my book what you did is basically the same as breaking and entering into my home, taking something that belonged to me or that I was by contract allowed to use. Please tell me that this and all the other cases were just some technical glitches that will be fixed. I am no lawyer but I am pretty sure nobody can force you to remove things from your customers accounts. They might force you from stopping to sell them but nothing more. One last addition: this is NOT about the bonus material in question (I don't even own the game), this is about the fact that the users library should be safe - removing something from it is worse than any DRM in my opinion!
We all know that GOG will have to follow the rules of their publishers so if one says "remove that game from store" they will have to do so. It's a simple legal obligation and we all learned to live with it because it is legal and we cannot change the fact. The users who purchased the game before they removed it however were safe since their own contract has been digitally signed and therefore what's in their library is theirs for all eternity. It is something GOG told us again and again and whenever a game gets removed from the store they are telling us that we will keep our purchased copy in our library. So far so yay...
Years ago it happened that GOG removed bonus materials from the library of users that purchased the game. GOG may not be aware but the moment they list material on the gamepage it becomes part of the users decision to buy said game and therefore becomes part of the bought product itself. So people weren't lucky when GOG suddenly took things from their library ... things they paid money for - at least to be able to use them. We all know how things are working at GOG. GOG makes a stupid decision, gets really bad feedback and apologizes. They did apologize and promised to not remove any material from the users library anymore. Well, unfortunately it seems as if this promise is not worth a lot.
As you can see here. GOG removed once again bonus materials from users library without telling, without warning, without being allowed to do so and without keeping their promise.
It also seems as if this has not been the first time after they promised not to do so as you can see here.
@GOG: Please defend your decisions/actions. In my book what you did is basically the same as breaking and entering into my home, taking something that belonged to me or that I was by contract allowed to use. Please tell me that this and all the other cases were just some technical glitches that will be fixed. I am no lawyer but I am pretty sure nobody can force you to remove things from your customers accounts. They might force you from stopping to sell them but nothing more. One last addition: this is NOT about the bonus material in question (I don't even own the game), this is about the fact that the users library should be safe - removing something from it is worse than any DRM in my opinion!
