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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted December 07, 2016
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staruszek: Eeee, i know but the question is why.
gOLDgames
but what with old OS and compatybilty
Originally was intented to make old games run on modern OS and XP isnt modern anymore ;)

Galaxy doesnt work anymore because it uses Google Chrome rendering engine, which in newest updates did strip XP and Vista compatibility for security reasons.
Posted December 07, 2016
Please make Game Settings tab more visible. I found it by accident it was hidden so deep. Lots of GOG games have options as standalone applications and tho I usually just look for them in the game folder, it's not very intuitive. The whole design is not very ergonomic. Also I get the message galaxy communication service crash a lot on both win7 desktop and win10 laptop. Anyways, I wish you all the best guys, you're doing great job.
Posted December 08, 2016
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Destro: After 1.1.13 is out, we’ll likely have one or maybe two smaller versions before 1.2. As for 1.2 itself, you can expect some pretty cool stuff there, but I can't share details at this point. We definitely plan an earlier preview version together with the announcement.
Sorry this is going to be long, but I was sitting here thinking and I happen to remember this. May I ask what happen? It was stated two more small updates before 1.2... It's been nearly four months now and many updates later (far more than two) and still 1.2 is nowhere to be found nor are we getting any kind of information about it. Now I'm not asking for any type of ETA or anything as I know we won't get an answer, but I don't think it's asking much to be kept in the loop a little bit.

As of the 5th of December, Galaxy has been available via alpha/beta for two years now. In those two years we have had ONE major update (update 1.1) that was released publicly adding a good number of new features. Now I realize you guys have done a lot of work via the backend in that time, but from a user stand point that has gone unnoticed by the vast majority since it's not as easily noticed. Hopefully though that groundwork is mostly laid out at this point, but we can't be sure because you guys don't communicate enough to really know either way.

I've said it before... why can't we get weekly or even monthly early preview builds? Why are we going months without being able to at-least get access to some features (excluding the overlay of course which is at-least moving a long in a good direction). Surly I have to assume in all this time you guys have managed to implement some of the more straight forward features that are requested and marked in progress on the wish list. Yet they are nowhere to be found on early preview and you have yet to give any kind of reply as to why you could or couldn't do this.

I feel like we are in this never ending loop of providing very little information, then releasing one major update (that may or may not land anytime soon), then back to providing very little information until the next major release which will be another 1 or 1.5 years later destroying any enthusiasm that might be generated for Galaxy.

I mean really? You guys can fix 5 or more bugs (some of them being rather major) nearly every week or two but can't add something like an FPS counter which has been marked as in progress for I don't know how many months now. Same as the bandwidth limiter. How about some UI improvements like moving the community link in the menu, something that at one point you guys actually did which was accidentally released and then removed, saying it was planned for a future update that never came. Something does not add up here and it's infuriating.

I've said this before, and I can't remember everything that was said... but it feels like feature updates are being held back for no other reason than to release as one big update to generate a lot of PR. But yet those of us who like Galaxy and are already using it suffer in the process as we wait. Once again GOG shows that it's good a coming up with nice ideas but always falls short on execution until the point where it dies and GOG slightly sweeps it a side pretending it never existed (aka GOG movies).

Now obviously Galaxy appears to be pretty successful, so I don't think that will happen to it... but one thing is for sure, the Galaxy team specifically needs to communicate more.

Now I ask again can you please share what the heck is going on? Sorry if I'm being highly critical which I tend to be alot, I know you guys are working hard and are doing good work... but something needs to change.

I want Galaxy and GOG to succeed, but this continues and continues to be a disappointing issue... and it feels like you don't even care.
Post edited December 08, 2016 by user deleted
Posted December 08, 2016
I'm biting my tongue a little... ;) Don't worry BKGaming, we'll be more than happy to give new features to you and all other users there - we're super excited and it's a shame that you can't feel it too. We need it all polished nicely before releasing of course, I'm sure you understand that. :)

/me going to convert coffee to code now... :)
Post edited December 08, 2016 by Johny.
Posted December 08, 2016
avatar
Johny.: I'm biting my tongue a little... ;) Don't worry BKGaming, we'll be more than happy to give new features to you and all other users there - we're super excited and it's a shame you can't feel it too. We need it all polished nicely before releasing of course, I'm sure you understand that. :)

/me going to convert coffee to code now... :)
Of course, but I'm sure you can also understand from our point of view... that being told over and over again that features are being worked on only to be over a year out from that last really major update is hampering our excitement. By all means we could see them in early preview where we expect it to not be polished. Hint hint. ;)

Also I wish you guys the best. Sorry if this came off as a rant... I only comment because I care. :)
Post edited December 08, 2016 by user deleted
Posted December 08, 2016
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It really does feel like this is happening.
Posted December 08, 2016
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omega64: It really does feel like this is happening.
Unfortunately, and if so it really isn't worth it.
Posted December 10, 2016
Starting today, I can't connect to Galaxy. I get a loading timeout error. Is it just me?
Posted December 10, 2016
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Spiegelmann: Starting today, I can't connect to Galaxy. I get a loading timeout error. Is it just me?
No problem here.
Posted December 10, 2016
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Spiegelmann: Starting today, I can't connect to Galaxy. I get a loading timeout error. Is it just me?
avatar
hohiro: No problem here.
It's solved. Everything went back to normal after a reboot. And yes, I do feel ashamed :D
Posted December 11, 2016
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Spiegelmann: Starting today, I can't connect to Galaxy. I get a loading timeout error. Is it just me?
I cannot connect either, I uninstalled and downloaded the new version and still it will not allow me to login.
Posted December 11, 2016
In Gog galaxy, the Witcher 3: wild Hunt – game of the year edition is not in the description(((
I Have a Russian version of the app.
Fix please!
Attachments:
screenshot_40.jpg (202 Kb)
Posted December 11, 2016
GOG can you please add an ability to turn off in Options current 100 games per page limit cap? Both in Galaxy and on site.
I guess many users want to have all their games on one long page instead of "pages"...
Posted December 12, 2016
I accepted a friends request via the friends feature in Galaxy, and if bugged out. Everyone immediately showed as offline and it took a good 5 - 10 seconds after I closed/opened it again to show those friends who were online.
Posted December 12, 2016
Please speed up the updates if possible. It's taking way too long.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)