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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 25, 2016
Again I try Galaxy for the Mac, again I end up pulling my hair out, not a good experience.

Why does it tell me a game is not compatible when it is.

Also when I opened Galaxy it told there was an update so update I did, it then told me it was moving files or something and I assume crashed on doing that because it stayed like that for several hours until I shut it down.
Post edited May 26, 2016 by Macos10
Posted May 25, 2016
avatar
a4plz: So what's new in today's silent patch?
More bugs.
Posted May 25, 2016
Just wanted to report that something has definitely changed that cripples performance a bit.

I played the game a lot from release till about the end of the year. Have an i5-4670K and a GTX 970, had everything on ultra apart from "Foliage distance", "Shadows" and "Number of background characters" which were set to high. I had 60fps everywhere, even in the center of novigrad with all those NPC's, just constant 60fps without trouble (Vsync is on)

After getting into the game last month again, i noticed that i now get serious drops of 8-10fps in the same areas which were constant 60fps before. I started looking into it and i noticed that even on lowest settings i still couldnt maintain good fps, with drops to 50fps for several seconds.

Today i decided to run the game without the galaxy client, instead i run the executable directly and i noticed that it runs perfectly smooth, no drops nothing and constant 60fps.

Something is very wrong with the galaxy client currently. Didn't have these issues last year. Making the game stutter so much, up to 10fps for several seconds is just a bit too much.

Hope it gets a fix soon.
Posted May 25, 2016
I'd like to see improvements to the chat. If someone sends me a message, I'd like to have a separate chat window pop up, like how it is with Steam. Also some sort of sound notification as well would be nice.

The current behaviour with just the Galaxy icon blinking on the taskbar and then opening the main window wherever you were if you click it, that's just not good enough for me.

And please, support for overlay in more games (I want overlay in the Deponia games).
Posted May 26, 2016
There are some problems with accessing windows registry lately it seems. I believe I am not the only one who can see all those posts about missing settings and some other problems (ie. failed to load game database).
Today aarona8511 made a suggestion to keep the settings in %appdata%\GOG.com\Galaxy\ path rather than registry or %allusersprofile%\ what indeed deosn't seem like a bad idea, perhaps in good old .ini file: )
Posted May 26, 2016
avatar
Giovanni1983: Just wanted to report that something has definitely changed that cripples performance a bit.

I played the game a lot from release till about the end of the year. Have an i5-4670K and a GTX 970, had everything on ultra apart from "Foliage distance", "Shadows" and "Number of background characters" which were set to high. I had 60fps everywhere, even in the center of novigrad with all those NPC's, just constant 60fps without trouble (Vsync is on)

After getting into the game last month again, i noticed that i now get serious drops of 8-10fps in the same areas which were constant 60fps before. I started looking into it and i noticed that even on lowest settings i still couldnt maintain good fps, with drops to 50fps for several seconds.

Today i decided to run the game without the galaxy client, instead i run the executable directly and i noticed that it runs perfectly smooth, no drops nothing and constant 60fps.

Something is very wrong with the galaxy client currently. Didn't have these issues last year. Making the game stutter so much, up to 10fps for several seconds is just a bit too much.

Hope it gets a fix soon.
Seconding this. Running a game CPU usage goes to almost 100% and stuttering and when fully idle 45-50%. Shut down Galaxy and idle dropped to 17% and goes barely to 70% when gaming.
Posted May 26, 2016
So is no one from GOG going to help me with Witcher 3 not launching at all if the overlay is enabled? I've filled a bug report on Mantis more than a week ago and I've got no response or sign of life from GOG whatsoever.
Posted May 26, 2016
Hi everyone! I have a question about The Witcher 3 update with Galaxy. I recently installed Galaxy again (after having a new pc) and added The Witcher 3 to the library (which was installed on a different hard drive partition). Now Galaxy wants to download a 9.2 GB patch/update for it. But when I start TW3, it says it's version 1.12 (the latest). What is Galaxy downloading then?
Could it be that the ingame display is wrong and says it's already the latest version, even if the download isn't completed yet? The reason I'm asking is, that I haven't played TW3 since last year. An 1.12 was released a few months ago, so I don't see why it should be version 1.12 now ...


And a second quesion: Will it be possible to download the Blood & Wine expansion on an external hdd an then install it later? At home I have a very bad internet connection and limited download capacity. I'd like to download it somewhere else and then install it at home. Is that possible?


Thanks!
Posted May 26, 2016
Hi there!

I noticed same problem as paprikaman above me. Already had patched to 1.12.1 and after update to latest beta got notification about this 9.2 Gb update. I left client to update Witcher3 during night and everytime finished downloading & installing, it failed and immediatelly and started downloading again. Whole night!

I thought uninstall will help, so I did and reinstalled. At the end installer failed with "installer configuration failed".
No everytime I ran Galaxy client try to download whole game + DLC again -- around 35 Gb of data.

I regret I didn't check windows logs before, application log is full of this:

Access to C:\ProgramData\GOG.com\Galaxy\support\1207664643\1207664643\galaxy_witcher3_content_system_2.0.0.43.exe has been restricted by your Administrator by location with policy rule {c40649bc-caeb-4634-bea6-bdc27dfe31db} placed on path C:\ProgramData\*.com.

If I go to this directory and manually try to run file "galaxy_witcher3_content_system_2.0.0.43.exe" *WITH* admin privilege system denies execution with message "your system administrator has blocked this program. ..."

Em ... what? I am admin ...

Edit: figured what policy is this -- belongs to CryptoPrevent. Guess I have to do my homework first :)



Edit 2: disregard all my rant above -- my problem was indeed connected to CryptoPrevent program -- I put all relevant EXE files that reside in %ProgramData% on whitelist, reboot & reinstall of Galaxy clients and later of whole game -- no more messages + game run w/o problems.
Post edited May 27, 2016 by nikrmana
Posted May 26, 2016
avatar
Paprikamann: And a second quesion: Will it be possible to download the Blood & Wine expansion on an external hdd an then install it later? At home I have a very bad internet connection and limited download capacity. I'd like to download it somewhere else and then install it at home. Is that possible?

Thanks!
Of course, you can download all DLCs and installation files from gog.com or via Galaxy Client and install them later.
Posted May 27, 2016
avatar
Giovanni1983: Just wanted to report that something has definitely changed that cripples performance a bit.

I played the game a lot from release till about the end of the year. Have an i5-4670K and a GTX 970, had everything on ultra apart from "Foliage distance", "Shadows" and "Number of background characters" which were set to high. I had 60fps everywhere, even in the center of novigrad with all those NPC's, just constant 60fps without trouble (Vsync is on)

After getting into the game last month again, i noticed that i now get serious drops of 8-10fps in the same areas which were constant 60fps before. I started looking into it and i noticed that even on lowest settings i still couldnt maintain good fps, with drops to 50fps for several seconds.

Today i decided to run the game without the galaxy client, instead i run the executable directly and i noticed that it runs perfectly smooth, no drops nothing and constant 60fps.

Something is very wrong with the galaxy client currently. Didn't have these issues last year. Making the game stutter so much, up to 10fps for several seconds is just a bit too much.

Hope it gets a fix soon.
It's probably caused by overlay.
Posted May 27, 2016
Any chance of turning the default setting to be 'manual' update for galaxy?

The problem is if you install a game on a new machine galaxy won't let you disable auto-updates 'before' you install the game, so it will download the update, then you can go back and revert it to the version you actually want.

It is very annoying if you are having issues with mods and trying to do a clean install to sort out problems
Posted May 28, 2016
Heads up simple planes has the overlay now too, guess that brings us up to 3 games with it?
Posted May 29, 2016
avatar
BKGaming: Heads up simple planes has the overlay now too, guess that brings us up to 3 games with it?
Great. Too bad I still can't launch my Witcher 3 with the overlay. <_<
Sorry for spamming and repeating like crazy that I have this problem, but seriously, someone, anyone, could finally try to help me. I don't think my mantis report is ever going to be acknowledged at this point. It's on its way to UNESCO's list of world heritages.
Posted May 29, 2016
avatar
BKGaming: Heads up simple planes has the overlay now too, guess that brings us up to 3 games with it?
avatar
Taro94: Great. Too bad I still can't launch my Witcher 3 with the overlay. <_<
Sorry for spamming and repeating like crazy that I have this problem, but seriously, someone, anyone, could finally try to help me. I don't think my mantis report is ever going to be acknowledged at this point. It's on its way to UNESCO's list of world heritages.
If you're nVidia user you may try different drivers, game never started for me with any of 35x.xx series (older and newer worked fine), also set Power management mode to prefer maximum performance, that resolved some problems with overlay for me in the past..
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)