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high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
avatar
DrLove: Can't think of doing anything else; any ideas?
Make sure none of the following are blocked:

%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClientService.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient Helper.exe
%ALLUSERSPROFILE%\GOG.com\Galaxy\redists\GalaxyCommunication.exe

if still no go, I'd suggest reporting your issue at http://mantis.gog.com
I received a Gog Galaxy Beta code but on the page it says NEVER EXPIRE,

But I see no option to select the "CLAIM THE FREE ITEM." and no Continue button.

What's the cause of this?
avatar
TrueDosGamer: I received a Gog Galaxy Beta code but on the page it says NEVER EXPIRE,

But I see no option to select the "CLAIM THE FREE ITEM." and no Continue button.

What's the cause of this?
Galaxy beta has been out into the public for a long time, that has to be a really old code.

Download the beta at http://www.gog.com/galaxy

No code needed.
Post edited December 04, 2015 by user deleted
I noticed that the Gog Galaxy Alpha Client only supports Windows 7 or newer?

Why isn't there a Windows XP version available? Most of these games run on XP and Vista why are you excluding these operating systems or are you implementing support for them later on?

I would like to Beta Test the XP and Vista client versions if you are coming out with one.

Does the Windows 7 version work on Vista? The operating systems are very similar so I don't see why the code wasn't geared toward Vista 64 bit since Windows 7 will work with it fine.




avatar
TrueDosGamer: I received a Gog Galaxy Beta code but on the page it says NEVER EXPIRE,

But I see no option to select the "CLAIM THE FREE ITEM." and no Continue button.

What's the cause of this?
avatar
BKGaming: Galaxy beta has been out into the public for a long time, that has to be a really old code.

Download the beta at http://www.gog.com/galaxy

No code needed.
Yes I just found the email buried from April 2015. :)

Thanks for the clarification.
Post edited December 04, 2015 by TrueDosGamer
And again:
Updated Unmechanical with patch I downloaded via GOG downloader. Started Galaxy and Galaxy downloaded the ptch again. Where is the logic in this? Will such behaviour fixed anytime?

avatar
TrueDosGamer: I noticed that the Gog Galaxy Alpha Client only supports Windows 7 or newer?

Why isn't there a Windows XP version available? Most of these games run on XP and Vista why are you excluding these operating systems or are you implementing support for them later on?

I would like to Beta Test the XP and Vista client versions if you are coming out with one.

Does the Windows 7 version work on Vista? The operating systems are very similar so I don't see why the code wasn't geared toward Vista 64 bit since Windows 7 will work with it fine.
I used Galaxy in the time I already used XP so it MIGHT work without officially supporting it. Just try it.
Post edited December 04, 2015 by MarkoH01
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TrueDosGamer: I noticed that the Gog Galaxy Alpha Client only supports Windows 7 or newer?

Why isn't there a Windows XP version available? Most of these games run on XP and Vista why are you excluding these operating systems or are you implementing support for them later on?

I would like to Beta Test the XP and Vista client versions if you are coming out with one.

Does the Windows 7 version work on Vista? The operating systems are very similar so I don't see why the code wasn't geared toward Vista 64 bit since Windows 7 will work with it fine.
Galaxy is officially only supported on Win7 and up. The reason being as the Galaxy team noticed issues with these older OS's and didn't like the long term look of trying to support them. The client has been known to work on Vista and even XP (but probably better on Vista), you are not blocked from trying it on these older OS's if you want.

These two OS's are not even supported by MS anymore, it makes since for GOG to move on to newer OS's. The market share of those two don't even warrant trying to support them.
avatar
MarkoH01: And again:
Updated Unmechanical with patch I downloaded via GOG downloader. Started Galaxy and Galaxy downloaded the ptch again. Where is the logic in this? Will such behaviour fixed anytime?
They don't make the standalone patches update Galaxy's database... that's the logic. Large patches can sometimes make a difference if Galaxy can tell the files or some of the files are already there. It typically still wants to download something though after starting it.
Post edited December 04, 2015 by user deleted
avatar
MarkoH01: And again:
Updated Unmechanical with patch I downloaded via GOG downloader. Started Galaxy and Galaxy downloaded the ptch again. Where is the logic in this? Will such behaviour fixed anytime?
avatar
BKGaming: They don't make the standalone patches update Galaxy's database... that's the logic. Large patches can sometimes make a difference if Galaxy can tell the files or some of the files are already there. It typically still wants to download something though after starting it.
It downloaded about 500MB which is a bit more than "something". I understand a kind of logic but if I want to backup my games (and that is the only reason Galaxy supports such backups) and still have to download a lot the whole backup feature imo is kind of useless. If Galaxy really works this way they have not thought it through.
avatar
TrueDosGamer: I noticed that the Gog Galaxy Alpha Client only supports Windows 7 or newer?

Why isn't there a Windows XP version available? Most of these games run on XP and Vista why are you excluding these operating systems or are you implementing support for them later on?

I would like to Beta Test the XP and Vista client versions if you are coming out with one.

Does the Windows 7 version work on Vista? The operating systems are very similar so I don't see why the code wasn't geared toward Vista 64 bit since Windows 7 will work with it fine.
avatar
BKGaming: Galaxy is officially only supported on Win7 and up. The reason being as the Galaxy team noticed issues with these older OS's and didn't like the long term look of trying to support them. The client has been known to work on Vista and even XP (but probably better on Vista), you are not blocked from trying it on these older OS's if you want.

These two OS's are not even supported by MS anymore, it makes since for GOG to move on to newer OS's. The market share of those two don't even warrant trying to support them.
avatar
MarkoH01: And again:
Updated Unmechanical with patch I downloaded via GOG downloader. Started Galaxy and Galaxy downloaded the ptch again. Where is the logic in this? Will such behaviour fixed anytime?
avatar
BKGaming: They don't make the standalone patches update Galaxy's database... that's the logic. Large patches can sometimes make a difference if Galaxy can tell the files or some of the files are already there. It typically still wants to download something though after starting it.
I wouldn't worry about MS supporting the OS or what that has to do with GOG supporting it. It should at least be the last 32-bit operating system they should support and 64-bit Vista is compatible or should be compatible with Windows 7 and later since the code is built on top of Vista. Microsoft calling it 7, 8, 10 is just there way of trying to trick the consumer into thinking they changed the code drastically which is false. Most of the core is the same as Vista. How else are they going to profit except to claim a big digit number change to trick people like you into thinking Windows 12.0 is a big difference from Windows 7? As for user interface I think they've taken a step back ever since Vista. Adding eye candy doesn't make a user interface better.

I took a look at the OS usage statistics. It appears XP did drop but I don't know how accurate that is since about 1 year ago it was around 35% or on about 1/3 of all computers worldwide. Perhaps Windows 10's free upgrade from Windows 7 is encouraging people to try their OS for free following Apple's footsteps. But not to say that everything new is bad but you will be certain a ton of new bugs will crop up in Windows 10 that Window 7 doesn't have and most people probably shifting to Windows 10 aren't going to be playing old games or even care about old games but the latest and greatest. So if GOG has switched their purpose then they should rename themselves to GNG.

Also I don't believe most people who are playing Good Old Games are really using really modern top of the line computers. Most computers that ran XP are more than powerful enough to run any DOS game via DOSBOX. As for the interface Steam has no problem supporting XP so I doubt it makes sense to drop complete support for XP based on the assumption Microsoft dropped support first. They tried to kill XP a long time ago way before 2014 so don't think it is the end of the line for XP yet. I haven't ever used Microsoft support in my entire life and most Service Packs and patches are still downloadable forever on their website so I'm not sure what kind of support you are complaining about except online or phone technical support. But the fact that if it is true that less people are using XP now then that means that operating system will be less likely targeted by hackers and someone using Windows 7 and higher are going to be the prime targets as a result.

I really don't know what these "issues" you claim GOG had with older OSs but most of the time that is an excuse used by companies because of laziness or lack of good programmers. And yes most of the time they point the finger at the OS maker that dropped support first as an excuse.

A prime example is Intel. They made the graphics drivers for their Haswell and Broadwell iGPU. For such a rich company it doesn't take much to program a XP or Vista graphics driver for their iGPU and would only account for a small fraction of total cost. Instead they used the same excuse you stated and pointed the finger at MS. Had MS said we are extending support till 2021 I'm sure Intel would have made a graphics driver. It's all about profits and if they can't sell a newer operating system their stock holders get pissed which is why MS is now pushing out new digit numbers for each OS and not providing Service Packs that go above 1 these days when the used to have SP4 and SP3 back in the day.
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TrueDosGamer: I wouldn't worry about MS supporting the OS or what that has to do with GOG supporting it. It should at least be the last 32-bit operating system they should support and 64-bit Vista is compatible or should be compatible with Windows 7 and later since the code is built on top of Vista. Microsoft calling it 7, 8, 10 is just there way of trying to trick the consumer into thinking they changed the code drastically which is false. Most of the core is the same as Vista. How else are they going to profit except to claim a big digit number change to trick people like you into thinking Windows 12.0 is a big difference from Windows 7? As for user interface I think they've taken a step back ever since Vista. Adding eye candy doesn't make a user interface better.

I took a look at the OS usage statistics. It appears XP did drop but I don't know how accurate that is since about 1 year ago it was around 35% or on about 1/3 of all computers worldwide. Perhaps Windows 10's free upgrade from Windows 7 is encouraging people to try their OS for free following Apple's footsteps. But not to say that everything new is bad but you will be certain a ton of new bugs will crop up in Windows 10 that Window 7 doesn't have and most people probably shifting to Windows 10 aren't going to be playing old games or even care about old games but the latest and greatest. So if GOG has switched their purpose then they should rename themselves to GNG.

Also I don't believe most people who are playing Good Old Games are really using really modern top of the line computers. Most computers that ran XP are more than powerful enough to run any DOS game via DOSBOX. As for the interface Steam has no problem supporting XP so I doubt it makes sense to drop complete support for XP based on the assumption Microsoft dropped support first. They tried to kill XP a long time ago way before 2014 so don't think it is the end of the line for XP yet. I haven't ever used Microsoft support in my entire life and most Service Packs and patches are still downloadable forever on their website so I'm not sure what kind of support you are complaining about except online or phone technical support. But the fact that if it is true that less people are using XP now then that means that operating system will be less likely targeted by hackers and someone using Windows 7 and higher are going to be the prime targets as a result.

I really don't know what these "issues" you claim GOG had with older OSs but most of the time that is an excuse used by companies because of laziness or lack of good programmers. And yes most of the time they point the finger at the OS maker that dropped support first as an excuse.

A prime example is Intel. They made the graphics drivers for their Haswell and Broadwell iGPU. For such a rich company it doesn't take much to program a XP or Vista graphics driver for their iGPU and would only account for a small fraction of total cost. Instead they used the same excuse you stated and pointed the finger at MS. Had MS said we are extending support till 2021 I'm sure Intel would have made a graphics driver. It's all about profits and if they can't sell a newer operating system their stock holders get pissed which is why MS is now pushing out new digit numbers for each OS and not providing Service Packs that go above 1 these days when the used to have SP4 and SP3 back in the day.
+1 - your post reminds me of several postings I wrote at the time when everybody was trying to force me to give up XP. At last I did but only because there were a few games I really wanted which did not support XP anymore. I still think that the interface in XP is superior even though memory management and caching is not as good as in win7. I will never use win10 since I don't like anything about it - including the countless problems it produces with several games.
Post edited December 04, 2015 by MarkoH01
avatar
TrueDosGamer: I wouldn't worry about MS supporting the OS or what that has to do with GOG supporting it. It should at least be the last 32-bit operating system they should support and 64-bit Vista is compatible or should be compatible with Windows 7 and later since the code is built on top of Vista. Microsoft calling it 7, 8, 10 is just there way of trying to trick the consumer into thinking they changed the code drastically which is false. Most of the core is the same as Vista. How else are they going to profit except to claim a big digit number change to trick people like you into thinking Windows 12.0 is a big difference from Windows 7? As for user interface I think they've taken a step back ever since Vista. Adding eye candy doesn't make a user interface better.
I know the code base is largely the same since Vista. My point is if the company that made it doesn't support it, then asking another company to do so as far as running products on it is illogical. Even with the same code base, there is enough difference where an issue one might have is not being experienced on another.

avatar
TrueDosGamer: I took a look at the OS usage statistics. It appears XP did drop but I don't know how accurate that is since about 1 year ago it was around 35% or on about 1/3 of all computers worldwide. Perhaps Windows 10's free upgrade from Windows 7 is encouraging people to try their OS for free following Apple's footsteps. But not to say that everything new is bad but you will be certain a ton of new bugs will crop up in Windows 10 that Window 7 doesn't have and most people probably shifting to Windows 10 aren't going to be playing old games or even care about old games but the latest and greatest. So if GOG has switched their purpose then they should rename themselves to GNG.
GOG switched their purpose back in 2012 (I believe). They don't stand for Good Old Games anymore and some people seem to forget that. I would also say 35% is way to high for XP, that has been is a fast decline for a while, most reports I've seen has it at like 10%. Even GOG has stated their user-base on these OS's are small, and they would easily have the statistics for what OS's are accessing the site.

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TrueDosGamer: Also I don't believe most people who are playing Good Old Games are really using really modern top of the line computers. Most computers that ran XP are more than powerful enough to run any DOS game via DOSBOX. As for the interface Steam has no problem supporting XP so I doubt it makes sense to drop complete support for XP based on the assumption Microsoft dropped support first. They tried to kill XP a long time ago way before 2014 so don't think it is the end of the line for XP yet. I haven't ever used Microsoft support in my entire life and most Service Packs and patches are still downloadable forever on their website so I'm not sure what kind of support you are complaining about except online or phone technical support. But the fact that if it is true that less people are using XP now then that means that operating system will be less likely targeted by hackers and someone using Windows 7 and higher are going to be the prime targets as a result.
Most gamers run at least Windows 7 if we go by Steam hardware results, and as I said GOG knows what systems are accessing the site. Your are also wrong about XP and support. It is a prime target for hackers since the patches for newer security loopholes are not sent to XP anymore. This is the support I am referring too. Any new hacks or techniques to circumvent XP's security will not be fixed by MS, the old service packs might be available but only up to where MS stopped support. Any hacker will tell your this or any security information class.

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TrueDosGamer: I really don't know what these "issues" you claim GOG had with older OSs but most of the time that is an excuse used by companies because of laziness or lack of good programmers. And yes most of the time they point the finger at the OS maker that dropped support first as an excuse.
Well speaking on behalf of programmers everywhere, that is not always true. Even though I will admit some are lazy. Like any field you have your good and your bad. Doesn't dismiss as what GOG said as untrue.
Post edited December 04, 2015 by user deleted
I've just noticed that tags aren't visible in galaxy in grid view. it works fine on the website or in galaxy with list view. not sure if I overlooked something and can't even remember if they worked before.

another thing is, if I order games by tags (I only have a few), the games having the same tag don't get sorted alphabetically, but in order of purchase, I think. the tags aren't in alphabetical order either, but they're perfect right now, for me anyway.
Post edited December 04, 2015 by Dohi64
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Chamb: 1. Please monitor contents of the gog_lc cookie every time you see the prices change. For you it should always be CA_USD_en.
Hi Chamb, I'm getting gog_lc set to US_USD_en regularly now. On today's current homepage the Broken Sword Saga should be CA_USD_en == $10.55 however it appears to me as US_USD_en == $12.xx (Don't have the exact price as I refreshed and lost it).

Seems like there is a race condition in the web code that sets gog_lc or some other flaw. It's an every day thing at this point though, most noticeable when promos are on and I page reload.
Copied from another section, someone told me to post this here.

I assume most/all of these are Galaxy-related, but they might not be but any help would be appreciated:

One problem comes with certain DOS games,such as Alone in the Dark 1, MAX 1 and Dungeon Hack, and possibly others.

The problem is always the same: when clicking "PLAY" on GOG Galaxy, DOSBox boots and then closes. With Dungeon Hack, I simply start it up manually through the included DOSBox executable. But with Alone in the Dark 1, this doesn't seem to work.

Now, this problem doesn't affect some DOS games, as Bloodnet (CD Version) and Duke Nukem 1 (among others) boot just fine.

My next problem comes from trying to run King's Bounty: Crossworlds GOTY. Each time the error sound plays, then I have to Alt-Tab out of the black screen and find an error message about an "Error in sounds.csv" which states "File not found: intro_speech.ogg". I click okay and another box with some stuff saying that the program has crash popped up. The most recent box says something like:

~~~~~
The application has crashed. We are sorry for any inconvenience.
~~~~~

Call stack functions:

0001:00232AD1 C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE
0001:000BED4C C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE
0001:0000AF1C C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE
0001:0029C914 C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE
0001:00004360 C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE

0002:001C0494 C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE

003:0032A1C4 C:\GOG Games\King's Bounty Crossworlds GOTY\kb.EXE
~~~~~

Then there's Dark Reign, which crashes after starting up and closes explorer.exe in the process. When it crashes a box pops up and says:

~~~~~
Error: Failed attempt to launch program or document:
Action: <\DKREIGN.EXE>
Params: <>

Specifically: The system cannot find the file specified.

Line#
---> 010: Run, "%InstallDir%\DKREIGN.EXE",,,NewPID

The current thread will exit.
~~~~~

Most of these problems I believe do not occur when installed without GOG Galaxy (though KB:C GOTY was purchased after switching to using Galaxy, so IDK if installing it w/o using Galaxy would produce different results), which is how I installed GOG.com games before GOG Galaxy. I've tried uninstalling and reinstalling the programs and nothing. I've tried verifying the installation and nothing.

If anyone can help me I'd appreciate it. And if you need more info let me know.
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DrLove: Can't think of doing anything else; any ideas?
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mike_cesara: Make sure none of the following are blocked:

%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClientService.exe
%PROGRAMFILES(x86)%\GalaxyClient\GalaxyClient Helper.exe
%ALLUSERSPROFILE%\GOG.com\Galaxy\redists\GalaxyCommunication.exe

if still no go, I'd suggest reporting your issue at http://mantis.gog.com
Thank you. I was not successful, even when I disabled antivirus and firewall, so I submitted a report. FYI, the last file is located in c:\ProgramData in the standard Win 8.1 installation.

On a somewhat more technical note, I was surprised to see that Fiddler didn't catch any traffic from GOG Galaxy, even though there obviously was some because the GOG front page loaded. Is it possible that Galaxy uses some weird port number that I might be blocking on my router?
I wonder how the progress of achievements is going... *whistles*