It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
Pages:
1
100
141
142
143
144
145
300
400
412
This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 18, 2015
same as two before, gog galaxy cant maintain a connection when my computer is clearly connected, connect button rarely works and doesnt stay for long. please help?
Posted July 18, 2015
I just installed this, and I can't even start the program. First it asked me to type in my login info, and when I did, I got a server 500 error message.

When I closed that message and tried to start the program again, I just get a blank white screen.

This is kind of disappointing, as I'd love to have a Steam-like interface and organizing utility for my Gog games.

EDIT: Tried again, got it to work by clicking in the middle of the white screen. First login attempt failed again, second attempt worked. And..... it says I have no games installed.

Does it want me to re-install my entire library? I don't want multiple installations of my games on my computer, which is straining for memory as it is. Do I need to uninstall all my old GoG games and re-install them through the client? That kind of bites, but I might be willing to do it once the client is stable. I guess it isn't, not yet.

Could someone please tell me, though, is it supposed to be necessary to uninstall all your games from the old Gog.com directory and then reinstall them through the client?


EDIT #2: Just went back a third time, and now it can't log on again. I press the connect button, and nothing happens. I don't think this is ready for public beta.
Post edited July 18, 2015 by belgarathmth
Posted July 18, 2015
here's the only fix that works i've found, seeing as none of the gog support seem to have a clue, dont use their dogshit installer and download it straight from the website instead
Posted July 18, 2015
The Witcher 3 patch 1.07 just came out on PC and the GoG Galaxy servers are overwhelmed trying to distribute the patch to all the clients (People with the game) so that is why Galaxy is knocking people offline and failing to work correctly. It should sort out by later today when most have gotten the update. It is not on your end but on the backend support for Gog Galaxy's patch distribution system, hopefully they are working to make it more robust to handle all the connections in the future.
Posted July 18, 2015
Same issue as the posters above me... GOG Galaxy suddenly says I'm not connected when trying to download the 1.07 patch or DLC for The Witcher 3.

Error message switches between "Installation failed: connection problem" and "Not authorised".

Clciking "Connect Now" a lot seems to reconnect me, lets me browse my stats and the store, but downloads always fail.
Post edited July 18, 2015 by extremist
Posted July 18, 2015
avatar
US_Frostburn: The Witcher 3 patch 1.07 just came out on PC and the GoG Galaxy servers are overwhelmed trying to distribute the patch to all the clients (People with the game) so that is why Galaxy is knocking people offline and failing to work correctly. It should sort out by later today when most have gotten the update. It is not on your end but on the backend support for Gog Galaxy's patch distribution system, hopefully they are working to make it more robust to handle all the connections in the future.
I hope that is the issue because I am having the following issues

When trying to update on the setting "Manual Update" I get the error "Unauthorized"

When trying to update on the setting "Automatic Update" I get the error "Installation Failed: Connection Problem"

retrying does not help.

Sometimes it will kick me out of gog and say that I am not logged in.

When any of the above issue occur, I have to close and re open gog for it to "look" normal but as soon as i click update, GOG galaxy will fail to do so and bug out to where i am unable to even uninstall any dlc on ANY game other than the witcher 3.

EDIT: I would just like to note that reinstalling GOG galaxy does nothing to alleviate the problem where it says my other games need to be updated. I have no other games that need to be updated so I am not sure why it is telling me that my other games need an update. Anyways....
Post edited July 18, 2015 by Forkinator
Posted July 18, 2015
We're having a huge problem with our service right now, You can experience a lot of various issues.
Please be patient, will be fixed as soon as possible.


avatar
US_Frostburn: The Witcher 3 patch 1.07 just came out on PC and the GoG Galaxy servers are overwhelmed trying to distribute the patch to all the clients (People with the game) so that is why Galaxy is knocking people offline and failing to work correctly. It should sort out by later today when most have gotten the update. It is not on your end but on the backend support for Gog Galaxy's patch distribution system, hopefully they are working to make it more robust to handle all the connections in the future.
avatar
Forkinator: I hope that is the issue because I am having the following issues

When trying to update on the setting "Manual Update" I get the error "Unauthorized"

When trying to update on the setting "Automatic Update" I get the error "Installation Failed: Connection Problem"

retrying does not help.

Sometimes it will kick me out of gog and say that I am not logged in.

When any of the above issue occur, I have to close and re open gog for it to "look" normal but as soon as i click update, GOG galaxy will fail to do so and bug out to where i am unable to even uninstall any dlc on ANY game other than the witcher 3.

EDIT: I would just like to note that reinstalling GOG galaxy does nothing to alleviate the problem where it says my other games need to be updated. I have no other games that need to be updated so I am not sure why it is telling me that my other games need an update. Anyways....
Posted July 18, 2015
avatar
wlodar_gog: We're having a huge problem with our service right now, You can experience a lot of various issues.
Please be patient, will be fixed as soon as possible.

avatar
Forkinator: I hope that is the issue because I am having the following issues

When trying to update on the setting "Manual Update" I get the error "Unauthorized"

When trying to update on the setting "Automatic Update" I get the error "Installation Failed: Connection Problem"

retrying does not help.

Sometimes it will kick me out of gog and say that I am not logged in.

When any of the above issue occur, I have to close and re open gog for it to "look" normal but as soon as i click update, GOG galaxy will fail to do so and bug out to where i am unable to even uninstall any dlc on ANY game other than the witcher 3.

EDIT: I would just like to note that reinstalling GOG galaxy does nothing to alleviate the problem where it says my other games need to be updated. I have no other games that need to be updated so I am not sure why it is telling me that my other games need an update. Anyways....
avatar
wlodar_gog:
Thanks for the reply. GOG is working as it should be now. No issues to report. Only thing I can even be picky about is when i click on "1.07" in GOG Galaxy to the right of the "More" button, It shows patch notes for 1.06 but im sure this will update in a bit. Thanks for the hard work!
Post edited July 18, 2015 by Forkinator
Posted July 18, 2015
Issue should be resolved, thanks for your involvement.
Posted July 18, 2015
avatar
papillon225: Achievements and auto update are coming this year? For me this are the most important features.
avatar
BKGaming: Both are already in, granted the achievements are for only a handful of games right now.

https://www.gog.com/mix/games_with_galaxy_achievements
For my games there is no support on GOG Galaxy, i've gotten used to this things on Steam and Google Play and really hope that implementing this features doesn't take too long.
Post edited July 18, 2015 by papillon225
Posted July 18, 2015
Today I downloaded The Witcher 3 game and all DLC for this game from GOG site manually. After installing game and all DLC I'd launched game (for test) - all work correctly.

After that I import folder with game to GOG Galaxy.
GOG Galaxy client started downloading update (this is strange because I downloaded last version of the game from site) .

When I started game again I couldn't load any save game because any DLS is missing.

Result:
GOG Galaxy client import only game, but not DLC. Moreover it delete any DLC.

(Sorry for my bad english)
Posted July 19, 2015
What seems to be the trouble?
Unfortunately Galaxy didn't screw anything for me, perhaps I'm doing something wrong..
I was called a fanboy, but I think a true believer suits me more and I'm fully up for two Galaxy lines. Possibly with separate thread, so some of us don't have to read the same, already answered many times questions every other post. Too bad Galaxy went open beta too early, but that's obvious. Otherwise you're doing a great job so far.
Posted July 19, 2015
Is it just me, or do others think that Galaxy does not "synch" very well with GOG.com?

Just now, I came to GOG.com to check out the boards. I notice I have "2 new updates" for my games. Cool! Let's get Galaxy up and running.

Well, according to the website, Legend of Grimrock and To The Moon have updates or me. According to Galaxy, all is fine and dandy, ie: "Nothing new to see here. Move along." I do not see any updates in my library. Am I missing something? Is Galaxy working in the background? I do not see any "activity" going on in Galaxy.
Posted July 19, 2015
So far my experience has been nice with galaxy, the only thing is that i dont know if its related i have witcher 3 on gog, and for some reason the achievements are not unlocking, so i wonder if its a beta problem or if im the only one with that problem.
Posted July 19, 2015
avatar
AlBQuirky: Is it just me, or do others think that Galaxy does not "synch" very well with GOG.com?

Just now, I came to GOG.com to check out the boards. I notice I have "2 new updates" for my games. Cool! Let's get Galaxy up and running.

Well, according to the website, Legend of Grimrock and To The Moon have updates or me. According to Galaxy, all is fine and dandy, ie: "Nothing new to see here. Move along." I do not see any updates in my library. Am I missing something? Is Galaxy working in the background? I do not see any "activity" going on in Galaxy.
To The Moon had a bonus content update and Legend of Grimrock had the Linux version updated.

Galaxy has a changelog feature and that will let you know what was updated :)
Pages:
1
100
141
142
143
144
145
300
400
412
This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)