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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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Niggles: So far havent bothered with Galaxy (i have heaps of gog games installed the traditional way though). Whats the consensus on the beta at this point in time?
Reading through the thread from the beginning right now I think the only real consensus is that there is no consensus. Pretty much every person has very different expectations and thinks something uniquely individual about it it would seem. Perhaps one consensus is that it is a beta, but even that is up for question in some people's eyes. :)
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Niggles: So far havent bothered with Galaxy (i have heaps of gog games installed the traditional way though). Whats the consensus on the beta at this point in time?
takes too much ram, lacks features(we can't add friends by name or email) and updates are very slow.
Witcher 3 and the Galaxy launcher have been pretty smooth for me. Until yesterday. Now when I launch Galaxy it causes my pc to mess up and act as if I am holding ctrl and alt at the same time.

This means a lot of the keys no longer function or produce alternative characters, like é, ú, í, ó and clicking my left mouse button no longer simply opens documents or windows. When I close the galaxy launcher the problem remains. This effects everything, text documents, typing in other games and even using the scroll wheel when on the desktop causes my icons to shrink and enlarge lol.

Only a restart solves it and it doesnt happen again until I launch Galaxy. To check this I spent a few hours playing other games, surfed the web, watched some youtube videos, chatted to friends on steam, then launched Galaxy and BAM.. the problem raises it's head.

I have a shortcut to launch the game without Galaxy so it is not a big problem but would still like to try and fix this.

I have posted my issue to mantis too but also putting my issue here as advised.
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liberatedrufio: Hey, new GOG user here, and I just purchased a game. I was told that GOG galaxy was my only option of downloading and playing my game but GOG galaxy fails to finish loading at the last 0.1mb every single time. Is there another way for me to play these games? Because this is kinda jank if this is my only option.
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BKGaming: You were told wrong, you can download your games via Galaxy, the web browser via </span> or the old<span class="bold"> [url=http://www.gog.com/downloader]GOG downloader. Galaxy is entirely optional. Galaxy is in beta and will have some issues for now.
Unfortunately this is a known (and unfortunately frequent) issue. It often seems to be tied to Avast! Antivirus. I got around it by adding the entire GOG Galaxy program file and the install folder to Avast!'s exception lists.

It probably doesn't need all of those folders and all of Avast!'s exception lists. I was just doing the carpet-bombing approach, but it worked.
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Niggles: Whats the consensus on the beta at this point in time?
It's still really bare-bones, but if you need to easily organize your games similar to Steam, you might install Galaxy and use the "Scan and Import Folders" option to bring in the games. Other than that I don't think there's any real reason to use it.
Welp, finally resolved my issue with not being able to launch BGEE from GOG Galaxy.. Turns out all I had to was uncheck "Run as administrator"! *headdesk* Anyway, this might work for other games with the same issue.
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Niggles: So far havent bothered with Galaxy (i have heaps of gog games installed the traditional way though). Whats the consensus on the beta at this point in time?
Not bad so far, I like having my GOG games in one central organised location. It is still very much in beta though, and updates aren't coming out that quickly. I personally am eager to see more functionality (especially the ability to select the installation folder for a game when installing through GOG Galaxy).

For others, whether or not Galaxy will be worthwhile for you depends on just how badly you want to access your games from one centralised location, as that is pretty much all Galaxy is currently. And be careful about updating games that you've imported from other folders, especially ones with mods, lest they be overwritten or wiped out altogether when Galaxy tries to verify their files (talking from personal experience >_>).
Post edited July 14, 2015 by JayBDD
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sbolokanov: Dunno if it has been mentioned already.

In what programming language is written Galaxy?
For Windows and for MAC?
C++ (with the mix of Objective-C on the Mac).
How do i add friends ?
How do i add Frinds
I've been having Galaxy fail to launch the past week or so, on a whim I tried to launch it when I lost internet, and it came up, but unfortunately I still can't get it to launch when my met comes back (closed it to try).

2015-07-14 02:15:49:725 [galaxy_client][Information]: Log started. Application version: 1.0.5.14 (2015-07-08 08:58).
2015-07-14 02:15:49:726 [galaxy_client][Information]: Operating system: Windows 8/Server 2012 6.2 (Build 9200) (IA32)
2015-07-14 02:15:49:745 [galaxy_client][Information]: GalaxyCommunication started properly.
2015-07-14 02:15:49:746 [galaxy_client][Information]: Requesting service to fix privileges for dir C:\Program Files (x86)\GalaxyClient
2015-07-14 02:15:49:748 [galaxy_client][Information]: Sending message of type 3 [Sequence Number: 1325091820], rseq 0 completed OK
2015-07-14 02:15:49:748 [galaxy_client][Information]: Request sent [Sequence Number: 1325091820], waiting for response...
2015-07-14 02:15:49:790 [galaxy_client][Information]: Sending data for fix privileges request to service complete
2015-07-14 02:15:49:791 [galaxy_client][Information]: Sending client location to service
2015-07-14 02:15:50:300 [galaxy_client][Information]: Sending message of type 11 [Sequence Number: 681873866], rseq 0 completed OK
2015-07-14 02:15:50:300 [galaxy_client][Information]: Request sent [Sequence Number: 681873866], waiting for response...
2015-07-14 02:15:50:415 [galaxy_client][Information]: Response received [Sequence Number: 0]. Sending data for client location to comm service complete.
2015-07-14 02:15:50:455 [galaxy_client][Information]: Launched not updated, launching updater
2015-07-14 02:15:50:455 [galaxy_client][Information]: Requesting full update from comm service
2015-07-14 02:15:50:465 [galaxy_client][Information]: Sending message of type 5 [Sequence Number: 1055240958], rseq 0 completed OK
2015-07-14 02:15:50:465 [galaxy_client][Information]: Request sent [Sequence Number: 1055240958], waiting for response...
2015-07-14 02:15:50:619 [galaxy_client][Information]: Sending data for full update request to comm service complete - response 409
2015-07-14 02:15:50:619 [galaxy_client][Warning]: Received updated status 'Update pending. Started at 2020-07-06 20:15:31' - client shutting down
2015-07-14 02:15:50:619 [galaxy_client][Information]: Initialisation strategy 'InitClientStrategy' returned success status as false and return code 'Update pending'.
2015-07-14 02:15:50:620 [galaxy_client][Information]: Application initializer not allowing to continue execution, return code -38. Update pending
I have a lot of the time it did run, but I was doing some stuff (I tried to reinstall to fix my issue) so there's a lot more there.
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TwilightBard: I've been having Galaxy fail to launch the past week or so, on a whim I tried to launch it when I lost internet, and it came up, but unfortunately I still can't get it to launch when my met comes back (closed it to try).

2015-07-14 02:15:50:465 [galaxy_client][Information]: Request sent [Sequence Number: 1055240958], waiting for response...
2015-07-14 02:15:50:619 [galaxy_client][Information]: Sending data for full update request to comm service complete - response 409
2015-07-14 02:15:50:619 [galaxy_client][Warning]: Received updated status 'Update pending. Started at 2020-07-06 20:15:31' - client shutting down
2015-07-14 02:15:50:619 [galaxy_client][Information]: Initialisation strategy 'InitClientStrategy' returned success status as false and return code 'Update pending'.
2015-07-14 02:15:50:620 [galaxy_client][Information]: Application initializer not allowing to continue execution, return code -38. Update pending
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TwilightBard: I have a lot of the time it did run, but I was doing some stuff (I tried to reinstall to fix my issue) so there's a lot more there.
Looks like there is an update but it fails to update.

By the way why does it say: 2020-07-06 20:15:31
2020 year?!

I would suggest you that you remove Galaxy completely.
Uninstall, delete app cache, delete user cache if any.

Even better: file a bug at mantis and attach full log. So devs at GOG can take it into account.
Post edited July 15, 2015 by sbolokanov
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Dbsansay: How do i add Frinds
You can add friends on the forums only but soon you'll be able to add them via username or e-mail.
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TwilightBard: I've been having Galaxy fail to launch the past week or so, on a whim I tried to launch it when I lost internet, and it came up, but unfortunately I still can't get it to launch when my met comes back (closed it to try).

2015-07-14 02:15:49:725 [galaxy_client][Information]: Log started. Application version: 1.0.5.14 (2015-07-08 08:58).
2015-07-14 02:15:49:726 [galaxy_client][Information]: Operating system: Windows 8/Server 2012 6.2 (Build 9200) (IA32)
2015-07-14 02:15:49:745 [galaxy_client][Information]: GalaxyCommunication started properly.
2015-07-14 02:15:49:746 [galaxy_client][Information]: Requesting service to fix privileges for dir C:\Program Files (x86)\GalaxyClient
2015-07-14 02:15:49:748 [galaxy_client][Information]: Sending message of type 3 [Sequence Number: 1325091820], rseq 0 completed OK
2015-07-14 02:15:49:748 [galaxy_client][Information]: Request sent [Sequence Number: 1325091820], waiting for response...
2015-07-14 02:15:49:790 [galaxy_client][Information]: Sending data for fix privileges request to service complete
2015-07-14 02:15:49:791 [galaxy_client][Information]: Sending client location to service
2015-07-14 02:15:50:300 [galaxy_client][Information]: Sending message of type 11 [Sequence Number: 681873866], rseq 0 completed OK
2015-07-14 02:15:50:300 [galaxy_client][Information]: Request sent [Sequence Number: 681873866], waiting for response...
2015-07-14 02:15:50:415 [galaxy_client][Information]: Response received [Sequence Number: 0]. Sending data for client location to comm service complete.
2015-07-14 02:15:50:455 [galaxy_client][Information]: Launched not updated, launching updater
2015-07-14 02:15:50:455 [galaxy_client][Information]: Requesting full update from comm service
2015-07-14 02:15:50:465 [galaxy_client][Information]: Sending message of type 5 [Sequence Number: 1055240958], rseq 0 completed OK
2015-07-14 02:15:50:465 [galaxy_client][Information]: Request sent [Sequence Number: 1055240958], waiting for response...
2015-07-14 02:15:50:619 [galaxy_client][Information]: Sending data for full update request to comm service complete - response 409
2015-07-14 02:15:50:619 [galaxy_client][Warning]: Received updated status 'Update pending. Started at 2020-07-06 20:15:31' - client shutting down
2015-07-14 02:15:50:619 [galaxy_client][Information]: Initialisation strategy 'InitClientStrategy' returned success status as false and return code 'Update pending'.
2015-07-14 02:15:50:620 [galaxy_client][Information]: Application initializer not allowing to continue execution, return code -38. Update pending
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TwilightBard: I have a lot of the time it did run, but I was doing some stuff (I tried to reinstall to fix my issue) so there's a lot more there.
Try removing C:\ProgramData\GOG.com\Galaxy\commServiceStorage.json and try again. We'll look into this issue.
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Fallen_Zen: Try removing C:\ProgramData\GOG.com\Galaxy\commServiceStorage.json and try again. We'll look into this issue.
It worked, thanks.
Chat on both the website (any browser) and on Galaxy client is completely broken right now. Going to Account->Chat results either in an infinite loading screen with a circular spinner right away, or it loads the default chat screen with the most recent message but then clicking on any person's name results in the infinite spin again. Same results in Galaxy, Firefox, Chrome.

There were 2 messages waiting for me, I read one earlier today then tried to read the other and got the spinner. The site no longer considers there is a message for me in the notifier and I have no idea who sent it so it registers as having been seen, although I saw nothing.

This is a tremendous improvement over the way it was before though, as I never got any notifications at all that someone sent me a message before with no way other than click one at a time on every person that ever messaged me until I found text that I did not recall reading.

Still not functional for daily use though. Too bad the old messaging system wasn't kept afloat until the new one works as it makes one have to resort to 3rd party solutions to reliably message people (Steam, email, Facebook, etc.) Looking forward to the next major update and hoping to see this feature stabilize though.