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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 10, 2015
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LunarWhale: I'm having a strange issue. I downloaded and installed GOG Galaxy, but any time that I try to open up the program, it completely scrambles my keyboard inputs and mouse clicks. Whenever I try typing, nothing happens and instead it seems to activate some macros or something. When I try to click in a browser like say, Chrome, left-clicking a link automatically opens up the "save as" prompt. Anyone else have this issue or able to offer any advice? I've tried redownloading/reinstalling it, and the problem persists when I close out of the program. I would like to check it out, but this isn't giving me a good first impression.
I got the exact same issue. Didn't have it on old Win7 install, swapped to Win8.1 for a while (2 days) until it crashed and re-installed Win7 again and Gog Galaxy is acting up like this.
Posted July 10, 2015
Terraria is downloading an update over 800MB? This doesn't seem right. Terraria is less than 200MB when installed, I don't see how it has such a huge update? There is nothing in the update notes that looks to count for this huge increase in patch size. The standalone installer (while compressed) doesn't seem to have increased in size by much, so this does not make sense.

Just want confirmation this is the correct size and that Galaxy isn't downloading something it shouldn't be. Thanks.
Post edited July 10, 2015 by BKGaming
Posted July 10, 2015
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BKGaming: Terraria is downloading an update over 800MB? This doesn't seem right. Terraria is less than 200MB when installed, I don't see how it has such a huge update? There is nothing in the update notes that looks to count for this huge increase in patch size. The standalone installer (while compressed) doesn't seem to have increased in size by much, so this does not make sense.

Just want confirmation this is the correct size and that Galaxy isn't downloading something it shouldn't be. Thanks.
I'm getting this, too. I'll just deactivate auto-updating for it until this is clarified, especially since I have a data cap.
Posted July 10, 2015
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UndeadNecro: So, I've been too lazy to post about this of so far but I have an issue with GOG Galaxy. My antivirus, Kaspersky, is blocking the connection and usage of the program. I have to close Kaspersky to use it but then if I get connected and logged in and turn it back on, it blocks / disconnects me again. Any way to fix this? I'm pretty sure I tried adding it to the list of exceptions but that didn't work and I still have time on my Kaspersky license so I'm not too fond of, y'know, getting a new security program.
Look in Kaspersky's configuration to see if there is a way to create exceptions for false positives. If there is, add Galaxy and/or the Galaxy download directories as exceptions as it's rather unlikely that GOG's servers are going to be issuing malware laden code. If there is no way to configure that, or if you're not comfortable adding a security exception then the only other thing left to do is to submit it to Kaspersky for review so they add an exception officially on their end as ultimately it is a false trigger on their part, or alternatively waiting until enough other people submit it to get them to do so however that will likely take days/weeks/months.

Other than disabling the A/V software, configuring it to allow an exception, or waiting for the vendor to issue an update that properly recognizes the software as being safe though, there aren't a lot of other options. There's nothing GOG can do on their end other than submitting false positives to them themselves which I'm sure they probably already do with various A/V companies once they're aware, but the more people that make noise to the A/V company the sooner they look into it under the squeaky wheel doctrine. :)
Posted July 10, 2015
Is there a way to mass backup your entire library, without having to go to every single game individually?
Posted July 10, 2015
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BKGaming: Terraria is downloading an update over 800MB? This doesn't seem right. Terraria is less than 200MB when installed, I don't see how it has such a huge update? There is nothing in the update notes that looks to count for this huge increase in patch size. The standalone installer (while compressed) doesn't seem to have increased in size by much, so this does not make sense.

Just want confirmation this is the correct size and that Galaxy isn't downloading something it shouldn't be. Thanks.
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exosquadron: I'm getting this, too. I'll just deactivate auto-updating for it until this is clarified, especially since I have a data cap.
Me too, which is why I was going to update it because normally updates are small since the game is small. Then I seen 800 MB and that just doesn't seem possible.

Not sure what is going on there...
Posted July 10, 2015
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AlBQuirky: Sorry for the interruption and possible redundant post (have not read all 39 pages), but I found a slight "inconvenience."

I re-installed win 7 and am now working on getting my machine back to normal. After re-installing Galaxy, I am now ensuring all my previously installed games are installed. As I am doing this, I noticed that when I get to the game at the bottom of the game in my current window space, the drop down menu disappears below the window. I can see the "Install" choice, but all other choices are "out of the window space."

Now, I can scroll down and have the pull down visible. But the bottom (last line of games on the page) of my library, I get the first 3 options and all others are hidden. Is there a way to "detect" the position and adjust the drop down to go "drop up?"

Back to the regularly scheduled argument :)9
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skeletonbow: I think I encountered that before also but it's been a while. Probably a good idea to check mantis.gog.com to see if the issue is already reported and add comments or file a new bug report if not. Good idea to attach a screenshot of the issue as well.

Hope this helps.
Thanks! Just visited there and included screenshots.
Posted July 10, 2015
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Fesin: Is there a way to mass backup your entire library, without having to go to every single game individually?
Search the forums or via web search for "gogrepo.py", it is a python script someone wrote for doing just that.

Hope this helps.
Posted July 10, 2015
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skeletonbow: Search the forums or via web search for "gogrepo.py", it is a python script someone wrote for doing just that.

Hope this helps.
Cool, thanks! Would still be a nice feature to have included in the client.
Posted July 10, 2015
Why did the overall download progress and speed bar disappear? When I'm downloading things I no longer get an indication that I'm downloading something.
Posted July 10, 2015
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dudalb: Just bought Tropico 4 and GOG Galaxy refuses to install it. It goes to the EULA screen, I click accept but then I just get the damn circle spinning.
Could you report it to us via Mantis (details in sticky post on top)?
Thanks!
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BKGaming: Terraria is downloading an update over 800MB? This doesn't seem right. Terraria is less than 200MB when installed, I don't see how it has such a huge update? There is nothing in the update notes that looks to count for this huge increase in patch size. The standalone installer (while compressed) doesn't seem to have increased in size by much, so this does not make sense.

Just want confirmation this is the correct size and that Galaxy isn't downloading something it shouldn't be. Thanks.
I'm not sure about the 200MB. Isn't it over 900MB? The installer is about 200MB as I recall.
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JunBerry: After one or two sessions of fully functional use of GOG Galaxy, the client no longer starts.
I'll try to debug the problem. Could you in the mean time create a ticket on Mantis? Much appreciated, thanks! :)
Post edited July 10, 2015 by Fallen_Zen
Posted July 10, 2015
Can you only view your four last created tags when attempting to tag things? I'm getting really tired of arranging my GoG shelves just to have an update erase it all.
Posted July 10, 2015
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Fallen_Zen: I'm not sure about the 200MB. Isn't it over 900MB? The installer is about 200MB as I recall.
Nope, I checked the version right before the latest patch (released last week I think), I right clicked on the Terraria folder and it is listed as a little over 150 MB installed. Well that is what Windows is reporting anyway. It was never a large game. But apparently this last patch has a butch of images that pushes it up to over 800 MB installed. Not sure why.

http://www.gog.com/forum/general/the_what_did_just_update_thread/post9659
Post edited July 10, 2015 by BKGaming
Posted July 10, 2015
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GoodGuyA: Can you only view your four last created tags when attempting to tag things? I'm getting really tired of arranging my GoG shelves just to have an update erase it all.
This list should be scrollable, so you should be able to see all of them. See screenshot below
Attachments:
screen_shot_2015.png (224 Kb)
Posted July 10, 2015
I have the "Galaxy grey window" problem. Running Galaxy under Win 8.1 with "Run this program as an administrator" enabled.

Have tried every sugestion that was given on this post and also on the Galaxy FAQ but no success.
Unistalled and deleted any folder that had anything to do with galaxy, even under Program Files (x86) and hiden folder ProgramData, Redownloaded the newest client from galaxy site ( ver 1.0.5.14) and intalled it.
Tried even closing the servises with the comand promt advise but still no success.


Only way i can get Galaxy to run "Normal" is if i set it to run in WinXP(sp3) under the compatibility tab.

/edit for typos.
Post edited July 10, 2015 by SNaKeYGR
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This is my favourite topic
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)