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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 07, 2015
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Venom: Changelog for version 1.0.5 is available in the second top sticky post in this thread. Future releases will be added to this post.
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RottenRotz: Will there be some cosmetic changes in the future?Like adding an option to view GOG Galaxy (and library) with original box art,like it used to be?There are many people who would like that option implemented (see My New Account thread)
GOG previously did state that the old library shelf view and artwork will not be coming back and that they wont be maintaining multiple different versions of the website back end code because it is inefficient to divide their resources for such.

Even though I prefer the DVD style box art myself, I have to say from a practical standpoint that I agree with them and that making changes to things will always have people that like it and others that dislike it and that making both things available for every change you do becomes an unsustainable maze of duplication at a certain point. Same thing as the website/company logo and various other changes that are aesthetic for the most part.

In short, I'm fond of the adage "never say never", but at the same time I wouldn't hold my breath on this one.
Posted July 07, 2015
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skeletonbow: The option shows up prematurely however there is no overlay yet, it is coming in the future. GOG devs have mentioned this previously in the thread although I don't have a reference handy.

GOG: Please make the hotkey for the overlay (and for any other hotkeys) configurable so they don't interfere with hard coded keys that some games may use.

As an example of the problem I am playing Kane and Lynch on Steam right now and the game uses Shift+TAB internally for game control, while so does Steam for bringing up the Overlay. I had to go into the game's launch options and disable the overlay - which means I can't use the overlay and I want to. I don't know if it's configurable globally or not what key it uses, but I don't want to change the overlay hotkey globally either just because it conflicts with one game. Right now as far as I can tell I don't have any other option but to disable the overlay for this game.

So an option to not only reconfigure hotkeys that Galaxy uses inside or outside of the overlay would be appreciated, but to please have both global and per-game settings so people don't have to try to find one single global configuration that works with 600 games simultaneously. :) DOS games in particular are more likely to conflict with OS level or launcher level stolen hotkeys.
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Pheace: This post didn't make any sense till you wrote the last paragraph xD

Basically until then you were asking for configurable hotkeys for the overlay for GOG, because on Steam you had conflicts with that before and you thought you had to disable the overlay there (you don't, the hotkeys are configurable on Steam), but even if it had been configurable, you wouldn't have used that feature anyway just for one game... whoa?! :)

Per game hotkeys for overlay is, interesting, though would probably get too confusing for many people to bother with it. I would imagine this to be an after release addition perhaps, not something to focus on for now.
Think of it as a problem in which when two programs are both competing for the right to interpret keystrokes on the keyboard, only one of them will win and get them first. In any piece of software on the computer where this happens, having configuratble hotkeys for functions which override keys is crucial for software compatibility. As an example, gnome-terminal in Linux uses the F10 key for something (I forget what but it doesn't matter), and Midnight Commander file manager and various other applications may also use the F10 key. This creates a conflict in which you can not exit Midnight Commander using the standard key to exit the program. Other conflicts exist also. You can disable the F10 key in gnome-terminal however that disables it outright. Not very flexible if you want F10 to be used normally but just not when you're running Midnight Commander.

I want similar options in all applications which trap the keyboard for any purpose and use hotkeys which might interfere with another application that is active such as a video game. I used the example of Steam for illustration of the problem, as well as my own personal flexible solution to the issue. I realize that the problem is not something that will occur with every game, but rather one that will occur with a small percentage of games, but in particular older games for the most part. Nonetheless having a solution that solves this issue on a game by game basis would be greatly appreciated.

Those users who are unaware of the problems and/or the solutions simply don't need to know they exist or can safely ignore the configuration options much like people ignore configuration options in any application which they do not need or do not know what they do or why they'd want to use it. People like me can then use it because I do know what it is and what it does and it will improve my experience and anyone else's experience who wants a proper solution that does not interfere with anyone else's personal use and enjoyment of the software.

Steam has a partial solution in place in that it lets you redefine the hotkey it uses for the overlay, but it does not allow you to do this per-game which is unfortunate because Steam is not the only piece of software which uses hotkeys simultaneous to a video game running that might use the same keys. I have NaturalPoint TrackIR's software, Mumble and Ventrilo voice applications as well as others that have hotkeys for activating their functionality while you play. In general it is favourable to decide upon a single hotkey for such things (including the overlay) which does not interfere with any games or other software, but since software can interpret the keyboard itself however it wants, there are no guarantees there wont be conflicts with hotkey assignments.

Having to redefine the hotkey for something and simultaneously have it not interfere with the hotkeys of any of these or other programs at the same time is potentially challenging enough, but having to make sure that the hotkeys chosen for one piece of software don't conflict with any of 600 other pieces of software is practically futile. I hate having to go reconfigure a key for one game, play it for an hour then reconfigure it back for other software, it's less than optimal to say the lease.

So my request to take this preference into consideration was aimed at GOG.com software developers rather than being an inquiry to the general public to debate the usefulness of the feature or offer workaround suggestions as I'm well aware of what the insufficient alternatives are that I'm limited to choosing between at the moment. I may have miscommunicated this intention, but hope this clarifies things.
Posted July 07, 2015
Love how you thought it was necessary to explain what a key conflict is. No wonder you always write such long posts.

Basically it's a feature that could be useful, and you want it, so you asked GOG and don't care what I think.

That's fine, I'm not telling you to care about it, but you're posting in public anyway and I A) let you know keybinding on Steam *is* configurable, as well as took a little time to imagine how likely it is it'll get implemented, imo. If you don't care about that last part that's ok, easy to ignore.

I'd rather see the core of the problem fixed, which is not whether or not the overlay keys are configurable but that games always should have proper keybinding. Naturally there's a legacy problem there where tons of old games won't be doing that anymore but going forward, as long as games keep having proper keybinding the percentage of games where it *is* a problem should diminish on it's own which also diminishes the problem itself.

Granted, that's not where we are, and I do see a use for the feature, I just don't expect it'll be a big focus for GOG right now, nor should be probably. (note, nowhere am I saying they shouldn't do it at all)
Post edited July 07, 2015 by Pheace
Posted July 07, 2015
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RottenRotz: Will there be some cosmetic changes in the future?Like adding an option to view GOG Galaxy (and library) with original box art,like it used to be?There are many people who would like that option implemented (see My New Account thread)
avatar
skeletonbow: GOG previously did state that the old library shelf view and artwork will not be coming back and that they wont be maintaining multiple different versions of the website back end code because it is inefficient to divide their resources for such.

Even though I prefer the DVD style box art myself, I have to say from a practical standpoint that I agree with them and that making changes to things will always have people that like it and others that dislike it and that making both things available for every change you do becomes an unsustainable maze of duplication at a certain point. Same thing as the website/company logo and various other changes that are aesthetic for the most part.

In short, I'm fond of the adage "never say never", but at the same time I wouldn't hold my breath on this one.
thanks for reply
Posted July 07, 2015
I cannot import the remaining games into GOG galaxy because clicking the image of games that the client thinks aren't installed does nothing. The games that it found work fine, I can go to their respective pages by clicking its thumbnail, but I'm out of luck with the others. I've had this problem Since gog galaxy was released and I've reinstalled several times.
Posted July 07, 2015
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nasedase: I cannot import the remaining games into GOG galaxy because clicking the image of games that the client thinks aren't installed does nothing. The games that it found work fine, I can go to their respective pages by clicking its thumbnail, but I'm out of luck with the others. I've had this problem Since gog galaxy was released and I've reinstalled several times.
Can you please explain how exactly do you import games into GOG Galaxy? Also please note section "IMPORT ALREADY INSTALLED GAMES TO GALAXY" in the sticky post on top since many games installed using older standalone installers cannot be detected automatically.
Posted July 07, 2015
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nasedase: I cannot import the remaining games into GOG galaxy because clicking the image of games that the client thinks aren't installed does nothing. The games that it found work fine, I can go to their respective pages by clicking its thumbnail, but I'm out of luck with the others. I've had this problem Since gog galaxy was released and I've reinstalled several times.
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Destro: Can you please explain how exactly do you import games into GOG Galaxy? Also please note section "IMPORT ALREADY INSTALLED GAMES TO GALAXY" in the sticky post on top since many games installed using older standalone installers cannot be detected automatically.
When GoG was first released I was able to scan folders and go to the thumbnail, click more, and then search for the game's location. Something happened and I'm no longer able to use the second feature, so now all I can do is press the "+" button and scan for folders. Clicking the thumbnail of games it can't see as installed does nothing.
Posted July 07, 2015
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nasedase: I cannot import the remaining games into GOG galaxy because clicking the image of games that the client thinks aren't installed does nothing. The games that it found work fine, I can go to their respective pages by clicking its thumbnail, but I'm out of luck with the others. I've had this problem Since gog galaxy was released and I've reinstalled several times.
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Destro: Can you please explain how exactly do you import games into GOG Galaxy? Also please note section "IMPORT ALREADY INSTALLED GAMES TO GALAXY" in the sticky post on top since many games installed using older standalone installers cannot be detected automatically.
Here's an animated gif that displays my issue more clearly
https://drive.google.com/file/d/0B3ZoHto686lIZkNTS1hKXy1nTUE/view?usp=sharing
Posted July 07, 2015
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Destro: Can you please explain how exactly do you import games into GOG Galaxy? Also please note section "IMPORT ALREADY INSTALLED GAMES TO GALAXY" in the sticky post on top since many games installed using older standalone installers cannot be detected automatically.
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nasedase: When GoG was first released I was able to scan folders and go to the thumbnail, click more, and then search for the game's location. Something happened and I'm no longer able to use the second feature, so now all I can do is press the "+" button and scan for folders. Clicking the thumbnail of games it can't see as installed does nothing.
Logic / flow for game importing haven't changed since Galaxy was released. You can still click "+" button to scan inside a folder and import every game found inside (but it works only for installations from newer game installers) as well as you can still import games manually, by going into the "Library" section, selecting a game you want to import and then clicking More -> Manage -> Import folder to specify the folder where given game is installed (works for any game you can install using Galaxy - which is over 99% of them).
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Destro: Can you please explain how exactly do you import games into GOG Galaxy? Also please note section "IMPORT ALREADY INSTALLED GAMES TO GALAXY" in the sticky post on top since many games installed using older standalone installers cannot be detected automatically.
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nasedase: Here's an animated gif that displays my issue more clearly
https://drive.google.com/file/d/0B3ZoHto686lIZkNTS1hKXy1nTUE/view?usp=sharing
Wait - do I get it right from this gif that left clicking on the image for not installed games does not open page for that game? What about clicking on the other part of the row (or using the grid view)? I'm checking this on Mac right now at it works fine...
Post edited July 07, 2015 by Destro
Posted July 07, 2015
How can I call overlay in game? I saw new option after galaxy updated.
Posted July 07, 2015
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Cyga: How can I call overlay in game? I saw new option after galaxy updated.
It's not actually usable yet.
Posted July 08, 2015
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nasedase: When GoG was first released I was able to scan folders and go to the thumbnail, click more, and then search for the game's location. Something happened and I'm no longer able to use the second feature, so now all I can do is press the "+" button and scan for folders. Clicking the thumbnail of games it can't see as installed does nothing.
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Destro: Logic / flow for game importing haven't changed since Galaxy was released. You can still click "+" button to scan inside a folder and import every game found inside (but it works only for installations from newer game installers) as well as you can still import games manually, by going into the "Library" section, selecting a game you want to import and then clicking More -> Manage -> Import folder to specify the folder where given game is installed (works for any game you can install using Galaxy - which is over 99% of them).
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nasedase: Here's an animated gif that displays my issue more clearly
https://drive.google.com/file/d/0B3ZoHto686lIZkNTS1hKXy1nTUE/view?usp=sharing
avatar
Destro: Wait - do I get it right from this gif that left clicking on the image for not installed games does not open page for that game? What about clicking on the other part of the row (or using the grid view)? I'm checking this on Mac right now at it works fine...
You're correct. And clicking on any part of a not installed game has no effect, even in grid view. It seems I have a one of a kind bug because I can't find anyone else with this problem.
Posted July 08, 2015
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nasedase: You're correct. And clicking on any part of a not installed game has no effect, even in grid view. It seems I have a one of a kind bug because I can't find anyone else with this problem.
This definitely should not be happening. I've passed your report to the Galaxy Client folks. In the meantime, what version of the Client are you currently on (is it 1.0.5?) and what is your operating system (including version)?
Post edited July 08, 2015 by Destro
Posted July 08, 2015
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nasedase: You're correct. And clicking on any part of a not installed game has no effect, even in grid view. It seems I have a one of a kind bug because I can't find anyone else with this problem.
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Destro: This definitely should not be happening. I've passed your report to the Galaxy Client folks. In the meantime, what version of the Client are you currently on (is it 1.0.5?) and what is your operating system (including version)?
using Gog Galaxy version 1.0.5.11
Running Windows 7 64 bit
using an AMD 280x graphics card. I could give you more information if needed.
Posted July 08, 2015
I'm having an issue with Galaxy loading at all, it starts up and then suddenly fails. It was working fine a few days ago, now it's suddenly not with no real explanation. I uninstalled it, and then reinstalled the latest version but I'm still having the same issue. Quite confused as to what is going on with it.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)