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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 29, 2015
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duckdotexe: Making a post here since there's no other way for friends to add me. You guys should really make a method of adding friends right now that isn't half-assed (I know it's in Beta).
We're working on that right now :)
Posted June 29, 2015
Geez Guys!

Where is the download button if I'm using Linux?

I'm aware there is no Linux Client, but that is NO reason to hide the button.
At least let me download the Windows-Version. I'm using Linux. I know how to use it.

Edit: Oh I see! It's game to test my reflexes. Got it!
Post edited June 29, 2015 by Woolytoes
Posted June 29, 2015
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skeletonbow: Galaxy achievements bug in The Witcher 3
(...)
Thank you very much for your feedback. We'll look into this issue for sure, it's been forwarded to appropriate teams for investigation.
Posted June 29, 2015
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BKGaming: Can you please do me a favor and explain to me why Kerbal Space Program updates are not managed by Galaxy? I realize the launcher has a built in updater (are we suppose to use this?) but it sucks really really bad, and most of the time it fails to realize an update is available. Not to mention you need a separate KSB store account to use it.

Otherwise we have to use the standalone installer, which I didn't even get a flag for that 1.0.4 is available. Please make Galaxy handle the patching for all games, as this is annoying.

EDIT: What is worse is I re-installed the game via Galaxy, and it had the latest update. So this tells me Galaxy has the latest version on your servers. This doesn't make sense then as to why Galaxy can't manage the updates. :(
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Fallen_Zen: We'll definitely look at it. Could you create a ticket on Mantis with your logs if that's possible?
Is it not suppose to be this way? I always assumed the ":Updates not managed by Galaxy" was intended behavior since that was like the only game I've see with that message? Can report it on Mantis though.
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Elmarinho: Hello!
I just tried the GOG Galaxy client. I like the idea and I think the creation of backup-setups is the most important feature.
But: I hate it creating it's directory direclty on my C:\ root!

3rd party software never ever belonged there. Thats just bad behaviour.
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Fallen_Zen: The default path will change thanks to user feedback in the next update. It will install games to the client's directory.
That's interesting... how will that effect existing installations?
Post edited June 29, 2015 by BKGaming
Posted June 29, 2015
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BKGaming: Is it not suppose to be this way? I always assumed the ":Updates not managed by Galaxy" was intended behavior since that was like the only game I've see with that message? Can report it on Mantis though.
Wasn't sure about Kerbal Space Program but you're right. If it states that it isn't managed by GOG Galaxy then yes, we won't update it (the game has built in update mechanism). But we can upload newest build to the content system for new installs.

As for the default install path it won't change if you've already set it to something else. It's for fresh installs.
Post edited June 29, 2015 by Fallen_Zen
Posted June 29, 2015
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Fallen_Zen: Wasn't sure about Kerbal Space Program but you're right. If it states that it isn't managed by GOG Galaxy then yes, we won't update it (the game has built in update mechanism). But we can upload newest build to the content system for new installs.
And that is what I take issue with then. KSP's update mechanism isn't really built in. You got to launch the launcher under MORE and then make a KSP account to update. It does not update the game by just launching the game like most built in updaters. Steam handles the updates for this game from what I have read, so there is no real reason Galaxy can't either.

Not to mention the launcher fails to work right (it could not tell a new update was available) and it is annoying.

EDIT: I guarantee you there are a lot of people with no idea how they are suppose to update this game. It's confusing. I completely understand doing this when the game has an updater that updates the game when it is launched. But this is outside of the game and needs a third party account.
Post edited June 29, 2015 by BKGaming
Posted June 29, 2015
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BKGaming: And that is what I take issue with then. KSP's update mechanism isn't really built in. You got to launch the launcher under MORE and then make a KSP account to update. It does not update the game by just launching it like most built in updaters. Steam handles the updates for this game from what I have read, there is no real reason Galaxy can't either.

Not to mention the launcher fails to work right (it could not tell a new update was available) and it is annoying.

EDIT: I guarantee you there are a lot of people with no idea how they are suppose to update this game. It's confusing.
I'll pass this suggestion to appropriate people. Thanks :)
Posted June 29, 2015
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BKGaming: And that is what I take issue with then. KSP's update mechanism isn't really built in. You got to launch the launcher under MORE and then make a KSP account to update. It does not update the game by just launching it like most built in updaters. Steam handles the updates for this game from what I have read, there is no real reason Galaxy can't either.

Not to mention the launcher fails to work right (it could not tell a new update was available) and it is annoying.

EDIT: I guarantee you there are a lot of people with no idea how they are suppose to update this game. It's confusing.
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Fallen_Zen: I'll pass this suggestion to appropriate people. Thanks :)
Thank you, as I said in another edit above right before you posted, I completely understand doing this when the game has an updater that updates the game itself when it is launched. But this is outside of the game (via a launcher that most won't know about or even use) and needs a third party account to even update. I've already seen some people post in the KSB forum confused by this.

I appreciate it very much. :)
Post edited June 29, 2015 by BKGaming
Posted June 29, 2015
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Woolytoes: I'm aware there is no Linux Client, but that is NO reason to hide the button.
At least let me download the Windows-Version. I'm using Linux. I know how to use it.
Speaking of which... any news on the Linux client?
Posted June 30, 2015
I don't like the fact that GOG Galaxy installs some kind of certificate to my C: drive every time I download a game. My system was running slow, virus definitions wouldn't download, and none of my GOG games would download or update. I found that I had 150 GB of "certificates" that had filled up the remainder of my C: drive, which is really just supposed to be my boot drive as I use other drives for storage. A: I don't understand why a certificate is necessary since the standalone installers don't use them and B: if they're necessary, then give us the option to choose where they should be installed to.

Until this is fixed, I'll download the standalone installers.
Posted June 30, 2015
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GoatBoy: Speaking of which... any news on the Linux client?
No release date yet, sorry.
Posted June 30, 2015
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GoatBoy: Speaking of which... any news on the Linux client?
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Fallen_Zen: No release date yet, sorry.
Thanks anyway!
Posted June 30, 2015
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kirghylommax: I don't like the fact that GOG Galaxy installs some kind of certificate to my C: drive every time I download a game. My system was running slow, virus definitions wouldn't download, and none of my GOG games would download or update. I found that I had 150 GB of "certificates" that had filled up the remainder of my C: drive, which is really just supposed to be my boot drive as I use other drives for storage. A: I don't understand why a certificate is necessary since the standalone installers don't use them and B: if they're necessary, then give us the option to choose where they should be installed to.

Until this is fixed, I'll download the standalone installers.
I don't quite understand what do you mean by certificate? What's the name of the file and where it is located? Could you post a screenshot?
Posted June 30, 2015
Search function doesn't work and I've not been keeping up with this. So forgive me if this is already mentioned.

The Bard's Tale shows up as not yet available? And if I click on it Next to the more button it says not compatible. Known bug or...?
Posted June 30, 2015
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kirghylommax: I don't like the fact that GOG Galaxy installs some kind of certificate to my C: drive every time I download a game. My system was running slow, virus definitions wouldn't download, and none of my GOG games would download or update. I found that I had 150 GB of "certificates" that had filled up the remainder of my C: drive, which is really just supposed to be my boot drive as I use other drives for storage. A: I don't understand why a certificate is necessary since the standalone installers don't use them and B: if they're necessary, then give us the option to choose where they should be installed to.

Until this is fixed, I'll download the standalone installers.
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Fallen_Zen: I don't quite understand what do you mean by certificate? What's the name of the file and where it is located? Could you post a screenshot?
It wasn't just *A* file, but thousands of files in the C:\ProgramData\GOG.com\storage folder. Most were about 2 MBs in size. I found that these are the files that let Galaxy know that a game is installed and to keep it in your installed games list. Unfortunately, I had to delete these files, so none of my GOG games that I installed show up in Galaxy anymore. Minor problem. The big issue is thousands of files taking up 150 GB of space on my 300 GB boot drive when I have 2 x 2TB drives that I could've routed that to if given the option to do so. I'll try to provide a screenshot from home this evening as I am not currently at that PC.
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)