GOG charged me twice, page 1 - Forum

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LemayDA

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Registered: Mar 2020

From Ecuador

Posted September 02, 2022

1

Yesterday I bought 5 games with a total value of 16.54 USD and when I go to check my bank account I see that the same amount was charged twice, I don't know how to contact support to solve the problem.
Thanks for the help.

This question / problem has been solved by Ice_Mage

Ice_Mage

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Registered: Mar 2020

From Romania

Posted September 02, 2022

2

LemayDA: I don't know how to contact support to solve the problem.

Open a support ticket. If you're having trouble with the chatbot, it should prompt you to create a support ticket, if you repeatedly say the suggestion wasn't helpful. Alternatively, you can try e-mailing support (at) gog (dot) com directly, though I haven't tried that myself.

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