It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionBye Bye GOG(63 posts) (63 posts) 
(63 posts) 
Pages:
1
2
3
4
5
This is my favourite topic
Posted August 04, 2022
Paid for Hard West 2 an hour after it was released.

Went into my account > Manual Download > clicked on the first file link > "404 not found"

Clicked on Contact Us > sent me to a bot-style chat???

At least it worked to request a refund.

Since you can't take the time to help me with a download issue or better yet just make sure the system works, I have no concerns throwing money at Steam from this day forward.

EDIT

Just to be clear, I tried the same download process in the latest version of Firefox, Chrome, and Edge.
Post edited August 04, 2022 by MajorPayne5811
Posted August 04, 2022
bye bye
Posted August 04, 2022
When I say 'jump', you say how high, and no excuses...
Posted August 04, 2022
Adios
Posted August 04, 2022
high rated
You've gone from DRM-free to free DRM.
Posted August 05, 2022
avatar
MajorPayne5811: Paid for Hard West 2 an hour after it was released.

Went into my account > Manual Download > clicked on the first file link > "404 not found"

Clicked on Contact Us > sent me to a bot-style chat???

At least it worked to request a refund.

Since you can't take the time to help me with a download issue or better yet just make sure the system works, I have no concerns throwing money at Steam from this day forward.

EDIT

Just to be clear, I tried the same download process in the latest version of Firefox, Chrome, and Edge.
Amusingly, not everyone reacts like you.

https://www.gog.com/forum/general/release_hard_west_2_3233a

Mind blown, hm ?
Posted August 05, 2022
avatar
MajorPayne5811: "404 not found"
This affects everyone so it's bound to get fixed.

As for the support chatbot, it should walk you through creating a support ticket, if you repeatedly say the suggestions weren't helpful.

Alternatively, you can bypass the chatbot with a user style.

Supposedly sending an e-mail to support (at) gog (dot) com also works.
Posted August 05, 2022
You've been here 6 years? To impatient to wait? I get the feeling your presence or lack thereof won't be missed,
Post edited August 05, 2022 by paladin181
Posted August 05, 2022
Seen it few times already, I think GOG changed CDN supplier some time ago and that new one is crappy - speeds are ok, but from time to time you just cannot get your game. Annoying, but don't make that much drama, just try later. You let the GOG know, good, maybe they'll do something about it if enough people report it.
Posted August 05, 2022
k thx bye
Posted August 05, 2022
What wil you do when steam and epic games store will bug too if you quit for a little bug
Posted August 05, 2022
high rated
Just FYI, the offline installers for Hard West 2 are being fixed as I type this. Should be good to go momentarily.
Posted August 05, 2022
Wow, someone managed to get him downvoted.

Impressive.
Posted August 05, 2022
avatar
DoomSooth: You've gone from DRM-free to free DRM.
That's always the funniest thing about these posts.

Also I highly recommend playing new releases through Galaxy because of all the patches. You can still download an offline installer backup now or in the future (even through Galaxy!).
Posted August 05, 2022
avatar
paladin181: You've been here 6 years? To impatient to wait? I get the feeling your presence or lack thereof won't be missed,
7 years actually. August 2015 to August 2022.
Going by his account, he spent a lot of time on Steam anyway, so...nothing will change for either him or GOG.
Pages:
1
2
3
4
5
This is my favourite topic
Community
General discussionBye Bye GOG(63 posts) (63 posts) 
(63 posts)