I just checked and I have purchased 485 games on GOG since I found them many years ago. So I think I am a good customer. I have not and will not be buying anymore until the website is returned to a functioning site that I can actually find things on. GOG needs to decide if they want to be a company that stands out from their competition, which they did in the past, or just be another Steam clone which appears to be the direction they are now taking.

Still no official response from GOG I see... they are their own worst enemy when it comes to communication. The store pages I can live with, the big ass banner / video is annoying and I wish they would remove the video and make it smaller but that is my only real complaint there.

The homepage, and game listing's though are a complete fucking trainwreck. With the hover / video play the desktop experience sucks; as well as a butch of other smaller but annoying issues. Even sucks on mobile because the same fucking hover effect can be seen sometimes when you touch on a game listing to go to the store page.

And we are what now? A month and half after the redesign? GOG this is just pathetic, as this point one just has to assume they are ignoring complaints and hoping people learn to like it.

I'm not anticipating them to change anything at this point. Even something as simple as removing the number of games owned from reviews (because, you know, privacy/it's nobody's business) hasn't happened. What sense does it even make to display the number of games owned with a review? I can make a guess why this is a thing, though...

gog webdev 1: "Hey, let's make everything exactly like Steam!"
gog webdev 2: "Great idea!"
gog webdev 1: "Steam displays the amount of time a user has played a game next to a review to let the reader know whether this review is legit or not. Let's add that!"
gog webdev 2: "But we haven't forced mandatory Galaxy on our users yet, so we can't reliably track their play time."
gog webdev 1: "Hmmmm... I know, let's just display the number of games owned instead. That works just as well."
gog webdev 2: "Brilliant!"

I'm fairly certain this is the full amount of thought that went into this.

You can see that things are bad when even the GOG agents are ranting.

I'm not a privacy focused person, so I'm not the best person to comment on this. On some things I agree there are legitimate conerns about, but many complaints are trivial concerns in my opinion. I assume the number of games owned can tell someone if a reviewer is a hardcore gamer or a casual gamer and give them a bit of insight into the person making the review. Of course, it's not totally accurate because many people buy outside GOG. Depending on the person reading the review, they may want to read reviews that are from more of a hardcore gamer or a review from someone that isn't much of a gamer; depends on how they match up with the person reading.

But as far the this redesign in general, I ado agree it's more of a negative then a positive.

L.O.L. I think we are going to need a tutorial about how to use GOG's front page soon. I haven't had that feeling since I was learning I-deas (now called NX).

I'm fairly confident that neither is a metric that matters here. Aside from both being confined on their less visited parts of their site, so "meh" in and of itself, the one metric that matters is the $$ numbers - if those aren't (going) down by more than what's acceptable since the redesign went live, they won't bat an eye, no matter how many posts this thread has, or how many votes that wish entry (or any other related to the redesign) gets.

I use an old FF, so I don't buy.

Yep. Voting with your wallet is the only vote that counts.

Anyone liking the new GOG?

Yes, all GOG competitors.

Put it this way, I don't hate it.

I never go to the main page so I really could give a shit.

I used to check out GOG just to browse games and then buy/torrent them somewhere else, but now the design is so shit that I dont even use it to browse anymore.

As a web developer who reads a lot on UX/UI, the new design annoys me greatly. So many violations of good UX/UI.
However, the main problems is that it insults me (EVEN MORE) as a client and user. It's extremely disrespectful to users.
When I heard that GOG would have a new redesign, I was hoping an improving one, bringing useful features. For example, seeing the review scores on the games on the main page on hover. Instead, I got an effing annoying video AUTOPLAYING and WITHOUT CONTROLS (both huge UX disasters in itself). I have stopped visiting sites for that motive only (Gamespot news section comes to mind).
Not only that, the name of the games are not written on the page (only on the image), which is not only incovenient to read -not all images are clear to read or with good contrast, which I can imagine brings problems for people with vision disabilities- but also are incovenient to search, since I can't Ctrl+F and type the name of a game to see if it's on the front page (for example, to search if a new game has come out or is available on GOG).
The banner on the top is a carrousel, which is a widely unrecommended practice in UX/UI (a quick google search can show plenty of articles on this). However, when implemented, there's a few things that can make them better:
1. List of how many items are -> Check
2. Ability to go back and forth between items -> Check
3. Stop on hover to be able to see the content -> SHOWS ANOTHER EFFING AUTOPLAYING VIDEO, and worst, BLURS THE ORIGINAL IMAGE.
I really can't stand how many videos GOG is shoving on our faces, and so badly implemented at that.

I used to like to browse daily or so the GOG homepage, it was a pleasent experience, more than Steam's, for example. Now, I rue the idea of viewing it. I have mainly stopped browsing for games on GOG, even during sales, because is so damn annoying and uncomfortable to do so.

I've always hoped that GOG wouldn't drop the ball and start disregarding it's users, which is the first step to becoming a putrid company like EA or the likes. But with how they are treating it's users with the redesign, and the silence they are giving us (for what I could tell, noone from GOG offered any kind of insight on this), I'm starting to doubt the direction GOG is taking. And there's also the issue with GOG Galaxy. I, for one, kind of like it, and use it. However, I started to hate it when one day I lost internet access for a day or so, and discovered I couldn't play the games installed with Galaxy *without* starting them from Galaxy. And I couldn't download an update which I needed to log on, so I coudn't even play the games I already had installed. I expect that from Steam, but I didn't from GOG and their "vision".

There's also the thing with obscured info, like patches on games (particularly if you haven't bought them), sketchy sorting and filters on search, and other things, that have made me stop buying things from GOG as much as I can.

I still visit now and then GOG, hoping that this will change, but maybe I will have to eventually give up, and like with other user-hostile sites, stop using it. I don't want to, but if GOG keeps going this way, there's no way I'm supporting this practice.

Sorry if it's a little long, too ranty or if I jump from one point to another too often, but I wanted to dump the main issues I had, since I nearly don't comment ever (btw, english is not my first language), and this whole situation is very sad and infuriating to me.

/rant