vampirosuk: Again, the whole issue of delayed / missing GOG updates, is not one of the developer / publisher being solely at fault, but as endemic of business practices between publishers / GOG and the purchasing choices of customers themselves.
If customers are not making choices, through either lack of awareness / information, then they are not making informed choices and are inadvertently contributing to, and supporting these business practices.
GOG needs to clamp down on this long running problem of delayed updates and lack of promotion / communication / clear expectations on what customers should expect when buying a game, particularly new releases on the GOG store.
We as customers, should, at the very least, be afforded with clear information - perhaps extending to a guarantee - that we are to receive updates / DLC in a timely manner.
GOG’s (already generous) refund policy could be extended to include refunds on missing content (which has been mentioned), but this specific refund extending to an agreed (between publishers / GOG) ‘reasonable’ timescale for customers to receive their updates.
Whether this is mutually beneficial or workable between GOG / publishers, is another matter, but a reasonable, incentive solution should be pursued regardless.
But, if GOG’s ‘gamers first’ statement is to be believed by customers - and hence further growth of the GOG storefront - then GOG should at least make transparent moves towards this end, in bringing customers away from DRM, while also having access to important updates / DLC.
Yeah, to me that's the biggest issue here. Regardless of blame, this is a problem on GoG and it needs to be reigned in. I like the DRM free stance because it's customer-friendly and puts aside the modern gaming nonsense we have to deal with now. But we're still dealing with modern gaming nonsense when we can't get updates. It's pretty cool that updates are even a thing, but not when the game collections you're wanting requires a base game on another platform because the platform you have it on doesn't have the additional content and may or may not in the future.