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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
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Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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Nesoo: You can download just the installer without Galaxy running it by going to the extras menu, see the pic.
I appreciate the advice, but how does this enable me to do unattended batch downloads like I could previously & easily with the apparently disabled GOG.com Downloader? The Downloader just crashes when I tried to use it with those links.
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A small bump for the list of wishlist entries related to the recent changes to the account system:

* Games Collection *

Manual sorting

Keep or bring back manual sorting

Bring back game boxes in the game shelf

Bring back wood bookshelf library

Add an option to display all owned games on a single page in the user account


* Chat *

Necessary improvements and changes to make the current Chat system usable and user-friendly

Chat: Make sending a message with Enter configurable

Restore the old PM system
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HypersomniacLive: Chamb, they're not, and newer messages are still being placed in random spots, making it impossible to continue a discussion without going schizo.

I'm in contact with a GOG staffer about a weird issue I'm experiencing, and would like to see that to the end.
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Chamb: Still incorrect? We've made another pass.
Newer messages are still placed in seemingly random spots for me as well. Is this a fix which is still being worked on, to get the messages in the correct chronological order for everyone?
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And one more bump for the list of wishlist entries regarding the recent changes to the account system.
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I really don't see the point of shelf skins. Or the shelf. Before, it at least made sense to have a virtual shelf for virtual boxes - but there are no more pretty boxes, just generic half-gray squares.

Since the graphic designers' goal seems to be the removal of all color and personality, why do a half-assed job there?
Post edited May 30, 2015 by plagren
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plagren: [...] why do a half-assed job there?
It would appear to be a GOG tradition.
I really hope everyone reads this post before rating it. It looks like there are a lot of changes in store (along with the bug fixes).

In addition, probably things that all GOG'er agreed to, without having your representing attorney present
Post edited May 30, 2015 by JDelekto
Not sure if this is possible, but if GOG could put out a shelf background where there's a giant blinking crimson eyeball, it'd be much appreciated. =)
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JDelekto: I really hope everyone reads this post before rating it. It looks like there are a lot of changes in store (along with the bug fixes).

In addition, probably things that all GOG'er agreed to, without having your representing attorney present
This is quite cryptic, could you elaborate, please?
To be honest, it looks like things are changing right before our eyes, but still, under the agreement we all had to check on that box before we were allowed our accounts. Did *you* read it in its entirety? No probably not.

That gives them the right to refuse service to a**holes, they can pick and choose whom they consider such when it comes to service. They can give you an unplayable game, but you have to go through Customer Support (one of the most thankless jobs) to happily find and either: a) get the latest version of DirectX installed; b) fix your settings; or c) start looking at your hardware.

That doesn't give me the right at all to vent anger or frustration to anyone through any medium, so for that I apologize.
Post edited May 30, 2015 by JDelekto
I'm not sure whether this is the right place to post this thing I just noticed, but here you go:

Seems "shelf" colors were introduced - see the attachment for the various "colors" now available. If you don't like seeing attchments the "colors" are: Wood, Dark, Glass, Chrome, White, Piano - aka multiple shades of grey and white, wood and a shade of green-blue reminiscent of glass. I personally prefer glass -it has some color on it at least! See the 2nd attachment to see how a "glass" shelf looks like.

Tl;dr: Apparently the shelf themes only concern the appearance of the slim "shelf" bar and obviously exclude a return to the old shelf (not to mention the insistence on grey and white of the other shelf themes)...
Attachments:
colors.png (86 Kb)
glass.png (331 Kb)
Post edited May 31, 2015 by Treasure
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Chamb: Messages should be ordered in proper way as of now.
Is the import of the old messages supposed to be finished now?
I'm still missing the messages from at least one contact.
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eiii: Is the import of the old messages supposed to be finished now?
I'm still missing the messages from at least one contact.
Apparently it is. Don't expect anything to be done about it, at least not in the foreseeable future. From what support said, GOG has other priorities, and may never make the time to fix things. In the meantime, things got worse for me.
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Chamb: Messages should be ordered in proper way as of now.
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eiii: Is the import of the old messages supposed to be finished now?
I'm still missing the messages from at least one contact.
I am also missing many many of my messages.

I would like it if gog could fix this.

Why couldn't gog just ADD chat on top of the messages, instead of combining the two, guess they did not really stop to think about it.
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Chamb: Messages should be ordered in proper way as of now.
There are still whole conversations missing. Please fix this :-(