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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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gloomfrost: it's a very small thing to let us organize our titles on the "shelf" you provide.
I hope you reconsider this. This is GOG for pete's sake.
It is a small thing, but it seems like they did not want to invest the time for it. There is now a user script that lets you do manual sorting:
https://www.gog.com/forum/general/adalia_fundamentals_fixing_gog_so_you_dont_have_to
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Chamb: (...) we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).
Day 401: I can feel it coming. Any day now. I'm sure of it.
Post edited June 12, 2016 by plagren
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Chamb: (...) we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).
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plagren: Day 401: I can feel it coming. Any day now. I'm sure of it.
This is the place for waiting for things....
Yeah, I never really did understand the:

"Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you. "

part. I don't personally care about the manual sort much although I like the idea of it being there in case I ever did want to use it (yes I have Adalia, but that's a workaround not the same thing). The thing is, how hard is it really to implement this really? It seems like a trivial no-brainer type thing to write IMHO. I mean, they had it already and even if the code wasn't perfect - that could simply be improved really. Drag and dropping things in order and storing them in a linked list or an array, then storing that on the server has got to be on the level of programming "Hello World" or something. It's not like say... writing a kernel driver that does DMA.

GOG devs aren't neophyte programmers either so I don't buy the "beyond our reach" part, that'd be greatly understating their capabilities IMHO. The only thing that makes sense to me really, is that they have a huge list of functionality they'd like to have on both the website and Galaxy and the backend servers, the storefront, and other good forward moving things, and it is a monumental number of projects that will take time to implement. With a finite number of developers who are probably over-tasked and have high priorities that they must deal with daily I imagine something like this is simply just a very low priority in the grand scheme of things, and so they perhaps decided to just axe it off the table knowing they wouldn't be willing to put the manpower into something like this any time soon with much bigger and more important coding projects on the table for the future. That's something I can buy into, but not necessarily a level of detail a software team would want to divulge about their plans and priorities either.

At the same time, even simple things can grow to be more complex than one initially thinks they'll be due to $reasons. Like the domino effect that happens when you want to do some remodelling in your house such as pulling the walls in one room down to replace the ancient wall panelling with drywall, then you find out the electrical is very bad and needs replacing, but there's wood rot from an unknown water leak, which requires the upstairs hallway to be torn apart to fix, which results in the bathtub needing work, and needing to tear down the wall in the bathroom to find more bad wiring, and before you know it you have $25,000 of house renovations. :)

The best way to do this IMHO, is to make sure that Galaxy can take plugins, and much like Adalia does with a web browser, let Galaxy be altered by scripts in a similar manner and let 3rd parties make mods so to speak. Not tomorrow, but once we have a stable released client at least. Not just for manual sort, but as a general moddable client that can be customized perhaps. If anyone could/would do it, I think it'd be GOG potentially, but at the same time I can't say I'd make that a priority currently if I were them either, they do indeed have bigger fish to fry at the moment.
high rated
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Chamb: -- COMING SOON: (...) we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).
Day 600: It's OK, take your time. I'll keep waiting.
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Chamb: -- COMING SOON: (...) we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).
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plagren: Day 600: It's OK, take your time. I'll keep waiting.
Don't worry, it will come soon™, their top men™ are working on it ;-)
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moonshineshadow: Don't worry, it will come soon™, their top men™ are working on it ;-)
Maybe they'll even fix the way titles starting with a/an/the are sorted.

One can dream.
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plagren: [image]
That's obviously not real! Lipless zombies couldn't use a straw very effectively at all. =|
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moonshineshadow: Don't worry, it will come soon™, their top men™ are working on it ;-)
Good news!
high rated
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Chamb: -- COMING SOON: (...) we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).
At the risk of getting flogged by fables22, here's one last bump...

Two years, and GOG still hasn't figured out how to do basic alphabetical sorting, let alone sorting titles within a series.
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plagren: Two years, and GOG still hasn't figured out how to do basic alphabetical sorting, let alone sorting titles within a series.
Since this got bumped up, might as well ask, what about importing all the PMs to Chat? Still working on it for 2 years? Can we expect to ever see those missing PMs or have they gone to the big Inbox in the sky forever?
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ZFR: Since this got bumped up, might as well ask, what about importing all the PMs to Chat? Still working on it for 2 years? Can we expect to ever see those missing PMs or have they gone to the big Inbox in the sky forever?
They are long gone. I seem to recall a blue saying somewhere that some PMs were lost in the transfer, though I'm not going to even try to dig that quote up.
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ZFR: Since this got bumped up, might as well ask, what about importing all the PMs to Chat? Still working on it for 2 years? Can we expect to ever see those missing PMs or have they gone to the big Inbox in the sky forever?
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Bookwyrm627: They are long gone. I seem to recall a blue saying somewhere that some PMs were lost in the transfer, though I'm not going to even try to dig that quote up.
Thanks. That's really a shame.
This is related to My Account so I'll put it here.

Before the last update we could see how many of our games have been updated from the front page, now we cannot.

The number of updated games should be visible in the My Account drop down tab on the front page.

I know this is no big deal for most people but I'm on dial-up (no other choice for now) and this is a pain in the ass.

I check the front page of gog every weekday but having to also load the account page to find out if anything has updated is annoying.

Other than that everything sounds great.

Edit - Didn't notice this was an ancient post the previous guy had ressurected. Nevermind.
Post edited May 10, 2017 by Majnun