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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
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Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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HypersomniacLive: snip
I agree with everything you've said. Not all changes sound like improvements.
I'll surely miss the gifts tab as I have several ungifted games on it. Guess I'll be copying and pasting (yeah automation) them to a text file just to be sure.

As far as order history goes, It's been said in the past by a blue text that we would get invoices availabe in our account section.
Post edited May 09, 2015 by HertogJan
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Chamb: -- COMING SOON: Improved searching.
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Pardinuz: While you're at it can you improve the forum searching too? Thanks.
^^^
This.
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Chamb: As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Thanks a lot for the clarification on being able to chat with everyone on GOG Chamb, as that was the main concern since its not possible to do so in Galaxy beta yet. Another thing I hope you carry over from the PM functionality is the "Contact options" which allows to "Clear messages" as well as "Block and Report" some individuals that might abuse the system to harass others.

I appreciate you guys taking the feedback into consideration and hopefully it will result in a more satisfactory implementation of the new My Account section for the majority of users. :)
Post edited May 09, 2015 by stg83
Ok, you have got my attention. I'm quiet interested in this.

Plus I can atleast test that for now, while waiting for galaxy on linux :).
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Chamb: Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Thanks for the update, hopefully people will stop complaining for the sake of complaining when they don't have all the info now. May want to add these into the original post so more people can see it easier. :)
Post edited May 09, 2015 by user deleted
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Yeah, and world peace is right around the corner, too. :-P
high rated
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skeletonbow: I suppose it depends on what one expects it to do and whether it meets one's personal expectations. When I choose one or more genres of games, I see a list of games from those genres below which are sorted alphabetically or by the purchase date depending on which options I choose. [...]
Perhaps I haven't made myself clear enough. I have a book collection at home. I've ordered my books in order of my favourite genres, favourite authors within each genre, favourite books per author within each genre, etc. When I want to (re)visit a specific book, I just go to the section of my bookshelves that I've placed it, I don't hide everything else to spot it, because I don't have to since everything is ordered the way it makes sense to me and prefer it.

I see my GOG collection in a similar way. For GOG to say that this is [emphasis added]
basically the one place that's 100% yours
and then deny me the ability to have it organised the way I like it (when this option was there before), and say that they're doing it for my convenience is disingenuous and mocking.


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skeletonbow: [...] A lot of what is there are things that people have previously suggested in the unbundling thread or other feedback threads, so it's good to see that they've tried to add some requested features. Hopefully they'll add more later too.
I may have missed or misunderstood something, but I think that people have been asking for additional and/ or improved options/ features to address shortcomings and messes caused by GOG's decisions and actions; I don't remember requests for taking away options/ features we already had. If you can point me where such requests have been made by a number of people enough to warrant them being granted, please do, so I can inform myself.



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gibbeynator: Gonna be honest, I don't like that you're taking away my manual sorting. That thing did a much better job of keeping my games in alphabetical order than your own a-z sorting method did. A 100 item limit per page? Sounds like you're forcing Galaxy's library page on us.
If it looks like a duck, swims like a duck...


And to be absolutely clear. I don't oppose change for the sake of opposing it. I welcome it when it's an improvement, yet a number of things I see in this announcement don't sound like improvements to me (and I've explained why), plus they're pushed on us because that's how the Galaxy client handles things yet are disguised as something else.
And that's what I actually dislike the most - how these changes are being presented to us. It's that "Good news™" treatment all over again, the Friday News Dump feeling included, which seems to have paved the way of how GOG announces things they anticipate to be met with discontent and opposition.



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Chamb: Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
[...]
While I appreciate that you provided "a few more details" about the Chat system, there are still more things that need to be clarified about it, and questions on other matters that need answers. I don't think that anyone expects, or even wants, a personal reply, but I do think that we expect questions to be addressed in a timely manner and, more importantly, in an open and honest way.

Since it's the weekend, I assume that we have to wait until the new week starts; let's hope that this thread won't end up like the "IMPORTANT NOTICE: Unbundling games" one in terms of blue text presence - of a total of 1868 posts,12 blue text posts (OP included) over a period of 9 weeks.
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Not everything is complaining, these are legitimate concerns that need to be addressed as GOG has confirmed that this change is mandatory so naturally members are curious to know whether features important to them are going to be there and how the ones like chat are going to be implemented as the replacement of the old PM functionality.
Post edited May 09, 2015 by stg83
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I'm going to complain for the sake of complaining. Grumble. Grumble more. Grumble again, again, more grumbling and some complaining, something upset. (Oh, it was my tummy.)
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gibbeynator: Gonna be honest, I don't like that you're taking away my manual sorting. That thing did a much better job of keeping my games in alphabetical order than your own a-z sorting method did. A 100 item limit per page? Sounds like you're forcing Galaxy's library page on us.
They forced unbundling on us, so it's nothing new.
Does this mean we'll have to redownload our collections to get the proper version numbers on all the files (or manually rename each one)? My launch box is going to be a bear to manage. I may just link to the locations of my backups rather than to the installers themselves. That way if I update a game I don't have to go and change my files in the Launch box entry.
EDIT: That won't be possible. >:( This will take forever.
Post edited May 09, 2015 by paladin181
...
Post edited May 09, 2015 by sbolokanov
It's a much needed and welcome change, but with the dropping of manual sorting it becomes even more important to have a way to sort in a sensible way the games belonging to the same series.
I don't know if this has been mentioned before, but I'll just add that it would be nice if there was a way of seeing the state of our Friend invites, to know if they're still pending of if they've just been declined.

Also, maybe add in the option of letting people use whatever username they want, kind of like what Steam does. Because I know a lot of people didn't really bother giving themselves an "Internet nickname", just used their own name or something and now when they play online or want to add friends, that's what they're kind of forced to use.