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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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Chamb: We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.
I wanted to ask if this is still going on. Because I got most of my old messages back, but for one user I am missing all messages.
I'm not a fan of the new layout at all (much preferred the old portrait boxes), but that's not the biggest deal. Downloading games and extras got clunkier is worse, and having the whole library spread over x pages is another usability nightmare that might fly with Galaxy as a brand new app, but not when there's a Library that was far more usable before.
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JudasIscariot: changelog
Just something I noticed today. The GOG changelog date is in some Euro format. Likely to be confusing for some other US customers. Personally I would go with YYYY-MM-DD.
Post edited May 18, 2015 by Gydion
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JudasIscariot: changelog
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Gydion: Just something I noticed today. The GOG changelog date is in some Euro format. Likely to be confusing for some other US customers. Personally I would go with YYYY-MM-DD.
I would go with the same format GOG has been using for years on its game pages: September 12, 2013.
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Gydion: Just something I noticed today. The GOG changelog date is in some Euro format. Likely to be confusing for some other US customers. Personally I would go with YYYY-MM-DD.
Indeed, the <span class="bold">ISO 8601 Standard International Date Format</span> is the best choice to use when sharing date/time globally.

Also recommended by the W3C: http://www.w3.org/QA/Tips/iso-date
Post edited May 18, 2015 by skeletonbow
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JudasIscariot: changelog
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Gydion: Just something I noticed today. The GOG changelog date is in some Euro format. Likely to be confusing for some other US customers. Personally I would go with YYYY-MM-DD.
I dislike when they use two digits for both date and month, as 10/1/2015 can mean two different things :D.

I would suggest setting the month as the 3 letter abbreviation.

I look at my packaged food, and see "expires: 1/12/2015" and chringe, not sure if it expires jan.12, or dec.1 :P
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BAZ: I dislike when they use two digits for both date and month, as 10/1/2015 can mean two different things :D.

I would suggest setting the month as the 3 letter abbreviation.

I look at my packaged food, and see "expires: 1/12/2015" and chringe, not sure if it expires jan.12, or dec.1 :P
An even better format for Galaxy might be Star Trek stardate format. :)
high rated
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Chamb: We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.
Is this still going or are you done? Because, a closer look at mine reveals the following:

1. At least t̶w̶e̶n̶t̶y̶ ̶e̶i̶g̶h̶t̶ ̶(̶2̶8̶)̶ thirty three (33) of my previous contacts are missing, with another s̶i̶x̶ ̶(̶6̶)̶ (five (5) possibly also missing.
2. Three (3) of my contacts are missing the old PM exchanges.
3. The old PMs of one (1), possibly of more (have not checked this thoroughly) are completely unreadable as they were not written in English.

This is from what I could cross-check, as the old PM system was scrapped before I could complete my backup.
And I have yet to check if the PMs/ contact that have been imported are all there.

I assume I should open a support ticket with all the gory details, yes?


EDIT: yep, the more time passes, the more missing contacts and messages I find.
Post edited May 23, 2015 by HypersomniacLive
Say, Judas. As Chamb didn't answer my question, do you have any idea on it ?

I mean, do you know what this mean :
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles.
Do you know if these "proper graphics and links" mean something different from the current game box images on the shelves ?

Do you know if "classic wood" means what we currently have, and if "new styles" just mean changes of "shelf" colour with an untouched background colour ?
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Gydion: Just something I noticed today. The GOG changelog date is in some Euro format. Likely to be confusing for some other US customers. Personally I would go with YYYY-MM-DD.
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mrkgnao: I would go with the same format GOG has been using for years on its game pages: September 12, 2013.
Yes that format is definitely the most understandable and least confusing. YYYY-MM-DD can mean also YYYY-DD-MM and why more or less nobody uses that in europe.
Post edited May 18, 2015 by Matruchus
high rated
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eiii: Every feature which leaks private information to other users has to have an option to disable it, otherwise Galaxy is not usable. Even more any of these options should be disabled by default so that a user has to enable them explicitly. But at least with the latter GOG is in good company with other companies with no respect for the privacy of their users.

For me this also includes the possibility to disable sending the information about which game I play to GOGs servers when it's not a multiplayer game.

[...]
I agree, these things should always be opt-in, not opt-out.


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eiii: [...]

Does anybody know if the following parts of GOGs privacy policy have already been introduced at the beginning or when they have been added?

[...]
This is part of the new legal agreements GOG put into effect on Mar 6, 2015. There was a "deliberation" period, and GOG sent out an email about the changes a month prior to them becoming legally binding.



And a small bump for the * <span class="bold">List of Wishlist Entries</span> * ] related to the recent changes to the account system.
Post edited May 18, 2015 by HypersomniacLive
I received a notice that Realms of Arkania 3 was upgraded. I tried to view the change log to see if the update was necessary for me (if the update is in a language other than English there's no reason for me to download it). You have to click too many times to get to the change log. If I select the wrong menu & instinctively hit back on my browser to find the change log I get dumped into the the first page of the game listing necessitating to hunt for the game all over again. I attempted to use GOG.com Downloader to download the file, every time I clicked on the link it crashed. I don't trust Galaxy to download because of it's tendency to want to automatically install the game which has the potential to muck about something in my install folder. The Downloader (before you guys seemingly disabled it) used to allow to select all the files I wanted making it easy for me to do batch downloads. Trying to directly download using the links in my browser leaves much to be desired. GOG.com has made it a major pain for me to just back up my games. If I have to endure this amount of frustration to download my games I probably not to going to feel much compulsion to purchase games in the future. I find your so-called "Improvements" to be regressions in my opinion. I don't care about real time chat, achievements, or a GUI with a touch screen like appearance that makes it a major chore to view my collection. I want custom sorting back, using custom tagging has no affect on my desire to order my games in a sequence differing from either alphabetically or inverse purchase chronology. The only way I think GOG.com could screw up worse is if they started using DRM...
Post edited May 18, 2015 by ValamirCleaver
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Chamb: -- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
I seem to have hit a bug with this. I had 5 games flagged as updated, looked at one and checked out the change log for it, then went to the next game and hit the changelog but... nothing happened, I was still looking at the downloads. Tried the other games, same thing, the change log button did nothing. Even the first game I looked at wouldn't load the changelog again.

Tried looking up a changelog again for one of the games that I remembered updating, RoA3. Once again it would only display the changelog once. If I reload the account page, I can view it again, but again only once.

Also just noticed that hitting the "< Downloads" link at the top of the Changelog doesn't work either.

Using the latest version of Pale Moon 64-bit (based on Firefox) in Win7 64-bit. Seems to work fine in IE (and even does a fancy slide in animation, which it doesn't do in Pale Moon), so it's probably a browser specific problem.

I'm using Galaxy anyway, so it's not a huge deal for me, but thought I should let you know.

-----

Edit: Okay, I've tested this in several other browsers now (including Firefox), and Pale Moon is the only one that's had an issue with it, so I'm going to go yell at the Pale Moon dev. It's probably not anything on your end :-)

-----

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ValamirCleaver: I don't trust Galaxy to download because of it's tendency to want to automatically install the game which has the potential to muck about something in my install folder.
You can download just the installer without Galaxy running it by going to the extras menu, see the pic.
Attachments:
backup.png (112 Kb)
Post edited May 19, 2015 by Nesoo
The problem with the update notifications is even worse. When you have multiple updates and you only look at one of them then the update filter does not show any of the updated games anymore. The list is empty although the header still tells the number of updated games. After a page refresh this number is also cleared so that all update notifications are gone, unseen.

And thanks to the inaccessibility of the new GOG pages you cannot even copy the directory names of the updated games from the page or open them in separate tabs or pages, you have to note the updated games manually and search for them in the library afterwards. Greatly improved overall user experience ...

It would help a lot to cope with this mess when you at least would let us access and navigate the pages as we want it (by providing links we can open in other tabs or pages) and not force us to navigate the pages the way you think is best for us.
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mrkgnao: I would go with the same format GOG has been using for years on its game pages: September 12, 2013.
When you target an international audience either localize the format properly for every target region (which would be an unnecessary overkill for the changelog) or use a locale independent and standardized format (like YYYY-MM-DD).

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Matruchus: YYYY-MM-DD can mean also YYYY-DD-MM and why more or less nobody uses that in europe.
YYYY-DD-MM? Never have seen that format used anywhere. Who's using such an illogically ordered format?
The MM/DD/YYYY is already worse enough. ;P