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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
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Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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Chamb: As for the options to delete conversations - they are both on our roadmap (no firm ETA at this point).
Glad to hear you're at least aware of this desire and working towards it. :) All my deleted messages came back (I believe), some I didn't want to be reminded of, so I'd appreciate a way to re-delete those. :P
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Chamb: Messages should be ordered in proper way as of now.

As for the options to delete conversations and block specific users (some of you asked about it again :)) - they are both on our roadmap (no firm ETA at this point).
Oh, I missed this. This is good and useful. Thanks :)
high rated
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Chamb: Messages should be ordered in proper way as of now.

[...]
Emm.. nope, now they're even more mixed up. Example:

Jan 24, 2015 – 22:27

Jan 25, 2015 – 01:16

Mar 24, 2015 – 04:01

Mar 24, 2015 – 10:52

15:54

15:57

14:57

15:06

15:14

15:17


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Chamb: M[...]

As for the options to delete conversations and block specific users (some of you asked about it again :)) - they are both on our roadmap (no firm ETA at this point).
Will there be an update with what is on your roadmap based on the feedback we provide? Preferably with time-frames on when to expect what?
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Chamb: Messages should be ordered in proper way as of now.

As for the options to delete conversations and block specific users (some of you asked about it again :)) - they are both on our roadmap (no firm ETA at this point).
Great!
But there seems to be a problem with messages containing Umlaute or “ß“. They are not displayed correctly. Could you look into that? Thanks!
I see now that new chat messages get pushed to the beginning of the chat list while they should be the last ones in the line. Needs fixing asap.
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moonshineshadow: Great!
But there seems to be a problem with messages containing Umlaute or “ß“. They are not displayed correctly. Could you look into that? Thanks!
The import also broke various symbols that were used in the old PMs; one example is >>>> which now shows a
series of & g t ; (without the spaces), and is strange as typing it in the current box displays just fine.

Looks like the old and new system are not compatible character wise, and no-one thought that this might be a problem.

EDIT: apparently the forum software does not see the difference, so trying to make it visible.
Post edited May 15, 2015 by HypersomniacLive
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HypersomniacLive: The import also broke various symbols that were used in the old PMs; one example is >>>> which now shows as >>>, and is strange as typing it in the current box displays just fine.
ah i thought it was a problem on my side.
Are the umlauts and esset being completely axed, or just displayed screwy? It's possible the page code just has the wrong probably not UTF-8 encoding or something. One could try forcing it in browser options, or by hacking the page header using the browser's development tools. Probably a simple encoding related issue though.
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Chamb: Messages should be ordered in proper way as of now.

[...]
Chamb, they're not, and newer messages are still being placed in random spots, making it impossible to continue a discussion without going schizo.

I'm in contact with a GOG staffer about a weird issue I'm experiencing, and would like to see that to the end.
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HypersomniacLive: Chamb, they're not, and newer messages are still being placed in random spots, making it impossible to continue a discussion without going schizo.

I'm in contact with a GOG staffer about a weird issue I'm experiencing, and would like to see that to the end.
Still incorrect? We've made another pass.
high rated
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Chamb: Still incorrect? We've made another pass.
Looks fixed by quickly checking a couple of exchanges. Will see if there are any others, and report back if so.

Cheers.
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Chamb: Still incorrect? We've made another pass.
By the way date is kind of hard to read. Can it be made a bit darker, it's really ghosty now?
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Chamb: Still incorrect? We've made another pass.
My chat/message interface is still showing people/messages in a seemingly random fashion with people who are online showing up ordered on the top of the list. This isn't useful to me like this because it prioritizes the list to show me who is online when most of these people I spoke to once 2 years ago. Technically, I don't need or want to know if they're online and their online status isn't a priority when I go into send or read my messages.

Here is a usage scenario that is more or less not possible the way it works right now. Someone sends you a message, perhaps asking you a question in the forums. You don't know them or have name recognition, they're currently offline so when you go into messages this incoming unread message is buried somewhere to never be seen.

Another one... someone sent you a message 5 days ago. You've only received about 3 messages since then from other people. For some reason you want to go back and read the message from the person 5 days ago and forget their name. You go in and see a list of 200 people you've ever spoken to. The message from the person 5 days ago would be 4 messages down from current if they were sorted most recent message to least recent message, but they're sorted $random it appears so finding a random read message from a random person you don't know the name of and can't remember anything specific that was in their message means you are not going to find it unless you click on 200 people's names.

Not sure if the current behaviour is due to bugs or some intended but non-obvious sorting preference but at a bare minimum there needs IMHO to be a way to choose how to sort the messages. Most recent first, last message first, perhaps sort by username, just some ideas. A chronological sort is definitely needed though or the whole thing is pretty chaotic IMHO.
The updated game filter has no number ....

see the screenshot
Attachments:
broken.jpg (19 Kb)
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DyNaer: The updated game filter has no number ....

see the screenshot
Try again later, or refresh the page. Worked for me.