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high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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Reever: So manual sorting is out for good? Is it that hard to implement? :/
According to Judas, they aren't planning on bringing it back right now...
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Reever: So manual sorting is out for good? Is it that hard to implement? :/
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Aemenyn: According to Judas, they aren't planning on bringing it back right now...
Ah well. Got too many to sort manually anyway? :P
Dear GoG

I was just informed via the little 1 behind ACCOUNT that there is an update in my library. Is there any way at all to find out what this update is? If you remember, back with the apparently so shitty shelv you had to completely eradicate it from existance along with my manual sorted games that looked like actual games I could switch to updates and at least see which game was affected.

Now there is nothing. I click on library and ignore the fat Galaxy add banner that I don't need but that also won't go away and I haven't got the feintest as how to find out which game has been updated.

Great job, guys...
Still waiting for support to get back to me over my missing Witcher 2 version, starting to get a little concerned.
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PsychoWedge: Dear GoG

I was just informed via the little 1 behind ACCOUNT that there is an update in my library. Is there any way at all to find out what this update is? If you remember, back with the apparently so shitty shelv you had to completely eradicate it from existance along with my manual sorted games that looked like actual games I could switch to updates and at least see which game was affected.

Now there is nothing. I click on library and ignore the fat Galaxy add banner that I don't need but that also won't go away and I haven't got the feintest as how to find out which game has been updated.

Great job, guys...
1) To find the updated games, click on the down-pointing arrow to the right of "My Collection (xxxx, n updated). Select the Updated radio button.

2) To find the changelog, click on a game, select "More" > "Changelog".
Post edited May 12, 2015 by mrkgnao
high rated
Dear GOG

Currently the changelogs for a given game are accessible only to the owners of that game. I believe that this is not a wise design decision.

Suppose I read on the forums that some game has a serious issue that affects me, so I decide not to buy it until it is fixed. But I will not know about the fix since I do not have access to the changelog.

There is no real reason to restrict this kind of information only to owners. I recommend adding a link to a game's changelog from the game page,



P.S. If someone wants to open a support ticket or a wishlist entry for this, be my guest.
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Chamb: New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
Chamb, I'd like to request a setting to block friend requests. Instead of having to constantly decline, just an account setting that informs any people requesting Friending that the particular GOG member is not accepting Friend requests at this time.
So my PMs are just suddenly gone now, it seems. I could have used them to start a friends list, but I suppose I'll just skip the whole thing entirely because I really have no other way of contacting these people. Warning would have been appreciated. >:-(
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rawmilk905: So my PMs are just suddenly gone now, it seems. I could have used them to start a friends list, but I suppose I'll just skip the whole thing entirely because I really have no other way of contacting these people. Warning would have been appreciated. >:-(
They're planning on restoring the old PM logs to your account. Not sure when though.
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rawmilk905: So my PMs are just suddenly gone now, it seems. I could have used them to start a friends list, but I suppose I'll just skip the whole thing entirely because I really have no other way of contacting these people. Warning would have been appreciated. >:-(
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Coelocanth: They're planning on restoring the old PM logs to your account. Not sure when though.
:-/
Post edited May 12, 2015 by rawmilk905
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mrkgnao: Dear GOG

Currently the changelogs for a given game are accessible only to the owners of that game. I believe that this is not a wise design decision.

Suppose I read on the forums that some game has a serious issue that affects me, so I decide not to buy it until it is fixed. But I will not know about the fix since I do not have access to the changelog.

There is no real reason to restrict this kind of information only to owners. I recommend adding a link to a game's changelog from the game page,

P.S. If someone wants to open a support ticket or a wishlist entry for this, be my guest.
If you have a general site wish like that then you should use the contact form and contact GOG in the way you deem most appropriate , e.g. "Suggestion" or put it on the GOG wishlist thing.

Oh , sorry , only read last line later , sorry I am not going to do your work for you.
You "wish" / "annoyance" your thing to do !
Post edited May 12, 2015 by FiatLux
I don't like some of these changes and will be withdrawing my patronage until certain things are back.

Please vote:

https://www.gog.com/wishlist/site/keep_or_bring_back_manual_sorting

https://www.gog.com/wishlist/site/bring_back_game_boxes_in_the_game_shelf
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Chamb: -- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
Someone may already have mentioned this, but I'm not going to dig through the entire thread to see, so:

there needs to be a page turn function at the top of the game shelf/game list as well as the bottom. Currently, you need to scroll all the way to the bottom of the list to access the next page.
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xenocidic: I don't like some of these changes and will be withdrawing my patronage until certain things are back.

Please vote:

https://www.gog.com/wishlist/site/keep_or_bring_back_manual_sorting

https://www.gog.com/wishlist/site/bring_back_game_boxes_in_the_game_shelf
voted on both
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Coelocanth: Someone may already have mentioned this, but I'm not going to dig through the entire thread to see, so:

there needs to be a page turn function at the top of the game shelf/game list as well as the bottom. Currently, you need to scroll all the way to the bottom of the list to access the next page.
This, so very much this, as well as maybe a "jump right to the end" button alongside the next page arrows.