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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
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Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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FiatLux: Totally *NOT* so , I am using old GOG downloader to download games while I write this to you :)
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elgonzo: Yeah, i was wrong there. DCT thankfully gave me a hint where to look for the GOG Downloader links now. I was completely on auto-pilot and expected that just clicking on the download links would do the business as usual. What do they say: Old habits die hard...
Stuff like that can happen for the best of us :)
One more thing: we pushed the more restrictive settings for the wishlist and it defaults to "shared with nobody", while it should to "shared with friends only".

We've changed the default setting to proper ones. If you want to change it back to "shared with nobody" you can do so by going to https://www.gog.com/account/settings/privacy.

Sorry for the inconvenience.
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ReynardFox: Ty for the offer but it's an issue related specifically to a release in my country, but it looks like support is onto it. :)
yeah i read the issue.... i was thinking about another game. :)

Also for Chamb :

i toyed a bit with the tags :

- they are not sorted alphabeticaly
- adding a new tag "IN PROGRESS" appears on the top , and its sorted because of the above reason
- the right little pull down menu on each game overlap on the main UI, that's fine, but adding a tags open a left menu to the left instead to the right.
Post edited May 11, 2015 by DyNaer
Late to the party, but just saw the change now and had a quick look, and:

1. Why exactly can't we have manual sorting anymore? Why would it be impossible to still implement? If for some reason the graphical interface movement would be weird, add a column with an numeric input field in list view and a sort option to sort according to that, in both views.
2. For the library, can we at least have sort by tag then? In which case, it'd do to have primary and secondary sort, for example tag and title.
3. Manual sorting would still be quite handy to be added to the wishlist, especially now if it can be public. Never was there before either, admittedly, but should be.
4. Could do with a way to manually arrange tags as well. Doubly useful in case a sort by tag option will be implemented.
5. Last page of any dropdown isn't actually the last page, but the last 8 entries, so if for example you have 9 entries on a list, page 1 will be 1-8, page 2 will be 2-9. A bit odd.
6. Order history doesn't seem to remember orders too far back. Already a May 12, 2014 order is listed as "PAID WITH FREE ORDER" even though it wasn't, and all those before that point as well. They do seem to show the correct price paid for them though, unlike some more recent freebies (Little Big Adventure, Mount & Blade and Age of Wonders in my case) which show the current Euro price.
7. Would be better to have (visible) collection, updated and hidden as separate links instead of in a pulldown.
8. Assign tags submenu should be longer, not just show only four at once. Also, pulling on that scrollbar acts as if clicking the game entry when you release the mouse button.
9. Why oh why are the avatars round in settings? Gah! Yet another awfully annoying trend!
10. Odd tiny visual bug with the grid view: Shelf image for titles 3+ in a row only show when you scroll past, so for the rows that are visible immediately they don't show till you scroll down and then back up.
Post edited May 11, 2015 by Cavalary
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Destro: It will actually change to allow you to open that specific game in the Client instantly - kind of like the old account allowed to you add the game to the Downloader.
That probably means that it's not going to go away. For people who are actually not so much interested in the client this is actually a nuisance. One could maybe make it a bit smaller in order not to distract people so much. (Looks like bootstrap, so btn-sm or so. :))

After all if I want to use the client, I can just start the client.
But my manual sorting.... Am I the only one who loved sorting everything manually? (I like putting series and genres together and in order despite many being out of order or misplaced, like keeping Heroes of Might and Magic with the rest of the Might and Magic series.)

I suppose with the page view being forced there's no easy way to add that in. Maybe make a traditional layout?
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Chamb: One more thing: we pushed the more restrictive settings for the wishlist and it defaults to "shared with nobody", while it should to "shared with friends only".

We've changed the default setting to proper ones. If you want to change it back to "shared with nobody" you can do so by going to https://www.gog.com/account/settings/privacy.

Sorry for the inconvenience.
Sorry to keep bugging you, but I'd like to direct you to my questions again, which I'm sure I'm not the only one who wants answers to them.

http://www.gog.com/forum/general/my_account_big_changes_on_the_horizon/post228
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Aturuxo: All that sounds great, now... Where are my old PMs? Can't find them, most of the users I exchanged messages with previously are not yet in my friend list and in the chat window I can only see people in my friend list and online at the moment.
In the first post, Chamb said:
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Chamb: Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).
Have patience, you'll get them back in due time.
Damn it. That awesome wooden background for the shelf is gone!! ...and I loved manually sorting my items. :(

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Green_Shade: But my manual sorting.... Am I the only one who loved sorting everything manually? (I like putting series and genres together and in order despite many being out of order or misplaced, like keeping Heroes of Might and Magic with the rest of the Might and Magic series.)
You're not the only one. I suspect that there are a lot more of us than one would guess.
Post edited May 11, 2015 by EndlessKnight
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Prydeless: Hopefully that button does go away from the library after Galaxy has been around for a bit. It seems unnecessary after a certain point.
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Destro: It will actually change to allow you to open that specific game in the Client instantly - kind of like the old account allowed to you add the game to the Downloader.
That's pretty neat. I'd like to suggest though that the button be aligned to the right. It might keep it out of the way for people who don't want it. It also balances the look n feel of the popup.
high rated
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EndlessKnight: Damn it. That awesome wooden background for the shelf is gone!! ...and I loved manually sorting my items. :(

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Green_Shade: But my manual sorting.... Am I the only one who loved sorting everything manually? (I like putting series and genres together and in order despite many being out of order or misplaced, like keeping Heroes of Might and Magic with the rest of the Might and Magic series.)
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EndlessKnight: You're not the only one. I suspect that there are a lot more of us than one would guess.
The manual sorting and the fact that GOG understood how important this is to a lot of classic gamers who love the old box art and sorting collections is one of the things I loved about GoG. Now I have a charmless shelf, forced sorting, no box designs, and many of the collections have been split up, How do I get The 7th Guest and 11th Hour next to each other? Or put Broken Sword 1 at the front of the series instead of Broken Sword 2? This may all seem very minor, but my shelf has gone from looking like a proper shelf where everything has a place, to a shoddy mess of unsortable chaos.

For the first time since I joined (2011) I am starting to lose my faith in GOG.
Post edited May 11, 2015 by KaneTheGoth
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FiatLux: However please notice that GOG have stated elsewhere (in a forum post I think) that though the original GOG downloader can not be guaranteed to be able to be compatible with future changes though they say that they will not break it deliberately . ..
But if *that day* comes and they by then have not made the Galaxy Client able to work just as smooth and nice as the original Downloader for people that just wants to download their game install files then I am personally going to beat GOG with a big club until they make it so ;)
For a lot of companies, saying something like that is 'PR speak' for 'expect that sucker to stop working any day now..'

.. and .. here we are, ITT and other threads I see word about the already downloader not working. Perhaps it's just misunderstanding where to find links on the new 'improved' library.. I don't know.. and sure, you have posted (later ITT) that it works for you even as you type - but it may be that just certain games don't work with the downloader any longer (which, as luck would have it, happen to not be yours). Like a disease, that will spread to more and more games, until there's just one lonely holdout remaining that will work with the downloader. Then POOF none will work..

Of course, none of the above will happen deliberately..
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EndlessKnight: Damn it. That awesome wooden background for the shelf is gone!! ...and I loved manually sorting my items. :(

You're not the only one. I suspect that there are a lot more of us than one would guess.
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KaneTheGoth: The manual sorting and the fact that GOG understood how important this is to a lot of classic gamers who love the old box art and sorting collections is one of the things I loved about GoG. Now I have a charmless shelf, forced sorting, no box designs, and many of the collections have been split up, How do I get The 7th Guest and 11th Hour next to each other? Or put Broken Sword 1 at the front of the series instead of Broken Sword 2? This may all seem very minor, but my shelf has gone from looking like a proper shelf where everything has a place, to a shoddy mess of unsortable chaos.

For the first time since I joined (2011) I am starting to lose my faith in GOG.
I spent an hour at the weekend sorting my list manually (around 70) after the unbundling, and now the manual sorting is gone :)

All my Ultima's are near the bottom :(
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Martek: For a lot of companies, saying something like that is 'PR speak' for 'expect that sucker to stop working any day now..'

.. and .. here we are, ITT and other threads I see word about the already downloader not working. Perhaps it's just misunderstanding where to find links on the new 'improved' library.. I don't know.. and sure, you have posted (later ITT) that it works for you even as you type - but it may be that just certain games don't work with the downloader any longer (which, as luck would have it, happen to not be yours). Like a disease, that will spread to more and more games, until there's just one lonely holdout remaining that will work with the downloader. Then POOF none will work..

Of course, none of the above will happen deliberately..
The downloader links are still available. Whether they will stop in the future, nobody knows.
Post edited May 11, 2015 by Grargar
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FiatLux: ... But if *that day* comes ...
The only thing I can judge from experience is that this day will come for sure sooner or later. Features that aren't supported break after some time. That is almost a natural law like gravity.

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kborom: I spent an hour at the weekend sorting my list manually (around 70) after the unbundling, and now the manual sorting is gone :)

All my Ultima's are near the bottom :(
I also wonder now why it is so hard to have a manual mode? Basically just imagine a shelf at home. You take some items and put them on the shelf in a certain order. Sometimes you add other items, sometimes you remove items. What's so terribly difficult to it?
Post edited May 11, 2015 by Trilarion