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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 14, 2015
avatar
Wolfsherz: Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
Is it like with specific games? It never happened to me so I'm curious.
Posted May 14, 2015
avatar
Goldbrand: Hi Mark

Thanks for the reply. I can confirm that this definitely did not happen previously.

I create a backup of my game installation folders so I know that the "redist" folder did not exist prior to activating the "Manage" -> "Import Folder" routine.

Please have a look at the attached screenshot. You can see the backup 7z archive on the right (created on 5 Apr 2014), which only has 2 folders in it, "bin" and "data". On the left you can see my current Risen installation folder, which has the "redist" folder that was DL'ed only a few hours ago.

Thanks.
It's Marko not Mark but nevermind :)
Of course the redist folder wasn't created before because it's an Galaxy exclusive thing. In the GOG Installer the redist package also is CONTAINED but will only be INSTALLED when needed. That is the reason you cannot see a specific folder if you install the game "normally" (theredistributables are hidden in the INstall packages). If you are using Galaxy however the content of the Installer (because there is no real Installer anymore only the contained files) will be downloaded into the game folder and the new redist folder. If you start the game it checks if it still needs redistributables and in that case starts them out of the redist folder. As I told you it is exact the same way it works on Steam.
Post edited May 14, 2015 by MarkoH01
Posted May 14, 2015
avatar
Wolfsherz: Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
avatar
Yeshu: Is it like with specific games? It never happened to me so I'm curious.
It happened after each update of the Client with all installed games.
Posted May 14, 2015
avatar
Wolfsherz: Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
There is a saying: If you lose data once it's their fault, if you lose data twice it's yours. ;)
Galaxy is still a beta and problems should be no surprise. At least it doesnt go all bumblebee on your hard drive ;)*

But I agree, this behaviour should be fixed soon.

Hope you will not suffer this again ;)

* for reference:
http://www.miltonbayer.com/blog/news/when-a-code-commit-goes-viral/
Post edited May 14, 2015 by Hecke
Posted May 14, 2015
avatar
Yeshu: Is it like with specific games? It never happened to me so I'm curious.
avatar
Wolfsherz: It happened after each update of the Client with all installed games.
Where were your games installed?
Mine was inside of Galaxy client folder.
Edit: Nvm, just read your last post :(
Post edited May 14, 2015 by IDeivis
Posted May 14, 2015
avatar
Wolfsherz: Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
That is what is causing the issue actually (previously discussed in the thread and confirmed by GOG). For the time being you will need to install games to another directory such as E:\GOG Games instead to avoid this problem as the GalaxyClient directory was intended only for the client itself and wasn't anticipated that people would try to install their games in there. People have been though and it has come up a number of times that it seems like many people will do it not realizing this and so it will become a real problem even if it isn't intended to be used that way. As a result GOG previously mentioned they will investigate a solution to make Galaxy less ambitious about how it goes about deleting it's own directory contents, but people should not rely on that for now until they actually update the program to resolve this unexpected situation.

Nonetheless they have acknowledged the problem and their intent to try to fix it in the future.
Posted May 14, 2015
avatar
Wolfsherz: Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
Yes, this is causing the issue - you've installed apps (games) inside another app installation folder (Galaxy). This creates a dependency so that whatever happens with the Galaxy folder can affect all your installed games inside.

We will make changes to the updater soon to avoid situations where Client update will wipe non-Client files inside folder owned by the Client, but I'd still suggest not to organise your library this way. There are quite a lot of other things that could go wrong with such setup...
Posted May 14, 2015
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SoullessMadness: Question... Are the achievements working??? I've been playing Witcher 2 for a while...so far i haven't earned anything.
They aren't working for me either, guess this feature doesn't work yet in the current Galaxy release.
Posted May 14, 2015
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Wolfsherz: Galaxy keeps deleting installed games after updating itself. This sucks, as I had the whole 26G of Witcher 3 downloaded already, now it's all gone. WTF.

On a side note: I use a folder witin the Galaxy-Client to install games to (E:\GalaxyClient\Installed Games\)
If this is causing this issue FIX IT (please).
avatar
Destro: Yes, this is causing the issue - you've installed apps (games) inside another app installation folder (Galaxy). This creates a dependency so that whatever happens with the Galaxy folder can affect all your installed games inside.

We will make changes to the updater soon to avoid situations where Client update will wipe non-Client files inside folder owned by the Client, but I'd still suggest not to organise your library this way. There are quite a lot of other things that could go wrong with such setup...
Alright, thank you and skeletonbow.

I will now use another folder-setup.
Posted May 14, 2015
I just got an update to version 1.0.1.917. What's new in this release?

Also, a place to view changelogs for each update would be nice.
Posted May 14, 2015
Changelog for 1.0.1.917?
Posted May 14, 2015
you can't configure an other language at the begining.
It always download english and after the install, you can "re-download" in french for example.

On a small game it ok, but on witcher 3 (24Go) it isn't.
Posted May 14, 2015
Is there a way to increase my download speeds? im going onto my third day and i only have 10GB/26GB downloaded for The Witcher 3. Is it just this game, or is an average 0.1mb/sec the speed i can expect all my purchases to download at?
Posted May 14, 2015
avatar
Dogishappy: Is there a way to increase my download speeds? im going onto my third day and i only have 10GB/26GB downloaded for The Witcher 3. Is it just this game, or is an average 0.1mb/sec the speed i can expect all my purchases to download at?
With the Galaxy client and infrastructure being beta, it's just a side effect of that I believe. This will improve over time as the software improves and their server/CDN infrastructure scales for Galaxy as well. If you find it too slow and would rather try to get it faster you might want to try using the website to download instead or the GOG Downloader links. I'm getting great speeds with GOG Downloader right now personally (3MB/s).

They're probably working overtime and burning the midnight oil every day on both the website and Galaxy to try to get everything as solid and reliable as possible for the Witcher 3 launch day, but things are a little crazy right now. :) I think part of that too is that they're encountering incredible popularity and growth probably beyond their wildest predictions and trying to rise to the challenge. :) They'll be bruised and beaten in the end, with some patches of hair missing but stronger for it I imagine. :) Let us know if the website downloads or GOG Downloader gives you better speeds.
Posted May 14, 2015
So far GOG Galaxy is a huge disappointment. It only recognises four of my games and so that means I have to manually point it in the direction of my other 175 games one by one. Fine, I thought I'd at least try on a couple of games, but there's no menu option for that. It basically wants me to redownload and reinstall every single game but the last four. No way!

Since I visit GOG.com daily anyway I'll just update manually when needed. I just wish we could keep the GOG downloader, which actually works these days.

Hopefully all of this will be ironed out before the proper release of GOG Galaxy, but seems the "automatic recognition of previously installed games" won't be a feature, which means I'm out. :(
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)