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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 14, 2015
After uninstall from D: and installing it on C: I keep getting the Message Essential components are missing, please reinstall. I keep getting this message everytime I reinstall it. Now I cant use GOG Galaxy at all.
Posted May 14, 2015
Hello everybody,

I have two questions:

1. How can I INSTALL a galaxy compatible game installer, which I have manually downloaded from the website, in the galaxy client. (not add an installed game to galaxy)?

2. Do I have to redownload all my old installers, that are not automatically recognized by galaxy, or is there different method (planned ?) to make them galaxy compatible?

Best regards
simon
Posted May 14, 2015
Question to GOG: Is there any way we can tell in advance whether a game's standalone installers have been updated on the main website download links and for GOG Downloader to be compatible with Galaxy? I am wanting to re-download my entire library to get all updates that I may have missed over time, plus ensure all my games have the Galaxy metadata files present, ensure I have all of the bonus goodies etc. but it's going to take months to do this and I'd prefer to know in advance if a game has been Galaxy updated and skip it until it is updated if possible. I'm currently redownloading some of the smaller games using GOG Downloader the old way, but have no way to know if they support Galaxy or not until I install them and have Galaxy do a scan which doesn't scale well to 432 games. :)

avatar
simonm197: Hello everybody,

I have two questions:

1. How can I INSTALL a galaxy compatible game installer, which I have manually downloaded from the website, in the galaxy client. (not add an installed game to galaxy)?

2. Do I have to redownload all my old installers, that are not automatically recognized by galaxy, or is there different method (planned ?) to make them galaxy compatible?

Best regards
simon
#1: At the moment, you can't. Hopefully they add that ability to install from an already downloaded archive in the future though, that's what I want also.

#2: To have the smoothest possible experience you'll need to redownload them, but some games are not yet updated and I'm still trying to figure out if there's a way to tell which is which myself. :) They have mentioned that they intend to try to improve Galaxy to detect games better eventually too, so this will get better over time but right now it's rough around the edges understandably since it is a beta. :)
Post edited May 14, 2015 by skeletonbow
Posted May 14, 2015
avatar
arcusc: So far GOG Galaxy is a huge disappointment. It only recognises four of my games and so that means I have to manually point it in the direction of my other 175 games one by one. Fine, I thought I'd at least try on a couple of games, but there's no menu option for that. It basically wants me to redownload and reinstall every single game but the last four. No way!

Since I visit GOG.com daily anyway I'll just update manually when needed. I just wish we could keep the GOG downloader, which actually works these days.

Hopefully all of this will be ironed out before the proper release of GOG Galaxy, but seems the "automatic recognition of previously installed games" won't be a feature, which means I'm out. :(
If you mean by no menu option that you can't manually tell it where your game is installed and have it update it you can, as it says in the 1st post, you just click on the game in your library, go to more manage and import folder. I just did it for 10 or so games, it is slow and annoying but it can be done. (note you have to click on each individual game in your library you want to do, don't click the drop down arrow on the games tile in the library, why have two different menus for each game? I have no idea.
Posted May 14, 2015
avatar
skeletonbow: Question to GOG: Is there any way we can tell in advance whether a game's standalone installers have been updated on the main website download links and for GOG Downloader to be compatible with Galaxy? I am wanting to re-download my entire library to get all updates that I may have missed over time, plus ensure all my games have the Galaxy metadata files present, ensure I have all of the bonus goodies etc. but it's going to take months to do this and I'd prefer to know in advance if a game has been Galaxy updated and skip it until it is updated if possible. I'm currently redownloading some of the smaller games using GOG Downloader the old way, but have no way to know if they support Galaxy or not until I install them and have Galaxy do a scan which doesn't scale well to 432 games. :)

avatar
simonm197: Hello everybody,

I have two questions:

1. How can I INSTALL a galaxy compatible game installer, which I have manually downloaded from the website, in the galaxy client. (not add an installed game to galaxy)?

2. Do I have to redownload all my old installers, that are not automatically recognized by galaxy, or is there different method (planned ?) to make them galaxy compatible?

Best regards
simon
avatar
skeletonbow: #1: At the moment, you can't. Hopefully they add that ability to install from an already downloaded archive in the future though, that's what I want also.

#2: To have the smoothest possible experience you'll need to redownload them, but some games are not yet updated and I'm still trying to figure out if there's a way to tell which is which myself. :) They have mentioned that they intend to try to improve Galaxy to detect games better eventually too, so this will get better over time but right now it's rough around the edges understandably since it is a beta. :)
thanks for your reply!

and good luck with redownloading 432 games, sounds like a life task to me Oo
Posted May 14, 2015
avatar
simonm197: thanks for your reply!

and good luck with redownloading 432 games, sounds like a life task to me Oo
I'll drag it out over a few months likely so as to not abuse my Internet bandwidth cap for the month, although my ISP doesn't enforce their caps nor charge extra if you go over unless you're particularly egregious in which case they might give you a polite phone call, but I'm a good customer so I try to stay within their soft limits. :) Technically though I could probably download all my games and extras in a matter of 3-4 days or so going 24 hours a day full blast. Would need to grab a calculator to figure that out though. :)
Posted May 14, 2015
avatar
arcusc: So far GOG Galaxy is a huge disappointment. It only recognises four of my games and so that means I have to manually point it in the direction of my other 175 games one by one. Fine, I thought I'd at least try on a couple of games, but there's no menu option for that. It basically wants me to redownload and reinstall every single game but the last four. No way!

Since I visit GOG.com daily anyway I'll just update manually when needed. I just wish we could keep the GOG downloader, which actually works these days.

Hopefully all of this will be ironed out before the proper release of GOG Galaxy, but seems the "automatic recognition of previously installed games" won't be a feature, which means I'm out. :(
avatar
Parrafin: If you mean by no menu option that you can't manually tell it where your game is installed and have it update it you can, as it says in the 1st post, you just click on the game in your library, go to more manage and import folder. I just did it for 10 or so games, it is slow and annoying but it can be done. (note you have to click on each individual game in your library you want to do, don't click the drop down arrow on the games tile in the library, why have two different menus for each game? I have no idea.
Thanks, I thought it would be in the drop down menu. That makes it even more cumbersome. I really don't see the point in GOG Galaxy if it can't even recognise previously installed games. If Raptr can do it, surely GOG.com should be able to implement that in their own software.
Posted May 14, 2015
avatar
arcusc: Thanks, I thought it would be in the drop down menu. That makes it even more cumbersome. I really don't see the point in GOG Galaxy if it can't even recognise previously installed games. If Raptr can do it, surely GOG.com should be able to implement that in their own software.
Certainly, and they've indicated they plan to do more or less just that in the future also. This is a beta, but it is not a feature-complete beta or release candidate so be patient. :)
Posted May 14, 2015
Not a bug so won't report on mantis but DLC Goodies don't show up on the "Download Extras" page, for instance Divinity: Original Sin doesn't have a separate download link (I assume it does automatically download it though?) or DLC Goodies section for Source Hunter DLC in Galaxy like it does on the website.
Posted May 14, 2015
Hi there,
Why Penumbra: Requiem is not available through the GOG Galaxy client? When achievements will be added?
Posted May 14, 2015
avatar
czoperrr: Hi there,
Why Penumbra: Requiem is not available through the GOG Galaxy client? When achievements will be added?
GOG doesn't add achievements to games themselves, the publisher of the game has the option of adding Galaxy achievement support to their game(s) if they wish to do so. You'd have to contact the publisher of Penumbra Requiem (or whatever other game) to let them know that you'd like them to support Galaxy achievements, and wait to hear back what they say. Achievements are a function embedded within a game, not something tacked on outside of a game by something like Galaxy client. Clients just display the achievements one has got but without a game having code inside the game that is aware of achievements and connects to Galaxy to tell it you achieved something - it just doesn't happen.
Posted May 14, 2015
I had problems with queued games with downloading. I started to download my whole library last night and still doing it. System Shock 2 informed "Not Authorized" and many games was corrupted. I also did some bankstuff with my PC and firewall messed up downloading. Now I'm repairing and verifying.
Posted May 14, 2015
avatar
czoperrr: Hi there,
Why Penumbra: Requiem is not available through the GOG Galaxy client? When achievements will be added?
avatar
skeletonbow: GOG doesn't add achievements to games themselves, the publisher of the game has the option of adding Galaxy achievement support to their game(s) if they wish to do so. You'd have to contact the publisher of Penumbra Requiem (or whatever other game) to let them know that you'd like them to support Galaxy achievements, and wait to hear back what they say. Achievements are a function embedded within a game, not something tacked on outside of a game by something like Galaxy client. Clients just display the achievements one has got but without a game having code inside the game that is aware of achievements and connects to Galaxy to tell it you achieved something - it just doesn't happen.
Achievements was the other question. The question related to the Penumbra is why it's not available to download through the client. Penumbra Overture and Black Plague are but Requiem is not.
Posted May 14, 2015
avatar
czoperrr: Achievements was the other question. The question related to the Penumbra is why it's not available to download through the client. Penumbra Overture and Black Plague are but Requiem is not.
Yup, I only answered the second question, I don't know the answer to the first question although I can confirm that it shows up in Galaxy but is not downloadable though and says "Not Yet Available" in red.
Posted May 14, 2015
avatar
arcusc: So far GOG Galaxy is a huge disappointment. It only recognises four of my games and so that means I have to manually point it in the direction of my other 175 games one by one. Fine, I thought I'd at least try on a couple of games, but there's no menu option for that. It basically wants me to redownload and reinstall every single game but the last four. No way!

Since I visit GOG.com daily anyway I'll just update manually when needed. I just wish we could keep the GOG downloader, which actually works these days.

Hopefully all of this will be ironed out before the proper release of GOG Galaxy, but seems the "automatic recognition of previously installed games" won't be a feature, which means I'm out. :(
(saw your first question was answered)

I also wish for the downloader to stay, although downloading the installers as extras inside galaxy is close.
Post edited May 14, 2015 by saluk
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)