Which games ?

He's just waiting for your chapter about his ATM incident. ;-)

Well it says that it is not clear, so it could possibly be illegal or not. Who knows. All know ... to cut this short and not always repeat myself. I won't change my mind on this. Sorry.

I would have clearly stated that beforehand. If they want to hear my opinion, these are my conditions. (On a side note, I would never ever sign anything I do not fully understand like a NDA in a foreign language ... though I don't know if your NDA was german or english).
And really, I'm not interested in any numbers. If they tell me "we have enough money for like forever" I'm ok with that, but it should also be possible to talk about let's say the next game they are trying to release and maybe why it takes so long and why it maybe not come at all. If that is not possible, I don't see a good reason to go there. Just my stance on that.

What I wanted to show with this is one problem of GOG. They have to tell their support their plan or else these things happen. Maybe if I ask again, I now get an other answer. Who knows? But this should not happen. Bad communication.

As I said before, I really want to believe GOG (and your optimistic view), but first GOG has to deliver, because of what I said before. Then, and only then I might come back to terms with GOG.

Unfortunately this is being produced By Fox, and inspite great veiwing figures, a strong cast and a producer that can literally shit gold bricks we're going to cancel this show.

If you're lucky you might get Wishbone the Movie in 4 years..

That is so... gog. xD

This thread needs a sister thread linking to all the best informative posts.

Don't say it. Do it :D

True. :P Doing it now.

Thank you for your reply JMich and I appreciate other input from all others who attended.

Unfortunately, my position remains as it was.

I feel no need to seek further clarification from you regarding any point.

GOG should be in here telling us and offering clarification, no one else. I do not wish to belittle you or anyone else who attended.

GOG remains high on my suspect list and none of the recent seriously questionable moves by GOG has been formally addressed by GOG.

GOG can rest assured that even on the whiff of the next naive move, I simply wont be a customer.

A little addition here if I might. Meanwhile I blocked my old card and already got a new one. So no need for people to participate in a "bread for Marko" collection. I am not in immediate danger of starving or to not be able to pay for things I need. At this moment however it felt far more extreme than it was in the end and I guess I just panicked. Like I said then, it was not a biggie but it was a little dent in an otherwise just great experience. Thanks to Wishbone for recapping this event so accurate.

I haven't drawn a new statement of account yet so there still is the chance that somebody did some big shopping tour with my card before i was able to block it (or like PaterAlf said this was all a big scheme and all costs of this event were paid now using my card ;)) but I highly doubt it. So there is nothing to see anymore and things are back to normal.

[emphasis added]

Is the part I highlighted meant as "fully offline installers that will not depend on any kind of network or client connection" and "single player experiences that will not depend on any kind of network or client connection", or "fully offline installers" and "single player experiences that will not depend on any kind of network or client connection"?

On a side note, I got a "heh" moment reading this; sounds like an indirect admission that a client and DRM-free are not compatible. No need to comment on this, I'm not looking nor trying to start a debate on the DRM-free topic. [emphasis added]

Underestimating the reaction just goes to show how little they really know their userbase.

The point I'd like to make is related to the part I highlighted. I'll accept that the banners and buttons didn't do the trick for a number of users. However, they could have avoided both the load of support tickets, the workload to add the Galaxy installer to the standalone installers, and the shitstorm, if they had done a very simple thing, imo.

Take a look at the screenshot I've attached. See all that great empty grey space underneath the shelf where the "Share this" and "Go to my Account" buttons are (can't help a "heh" every time I see the order of the buttons)? Add a "Install Galaxy" button and put a revision of that blurb that is now on every game card in our accounts regarding the Galaxy-laden installers - a revision to make clear after installing the client, games can be installed using the client. In other words, make those users aware of the client, the need to download and install it to get the advertised features, and that they don't have to get game installers separately after that.

Make every purchase, redeemed gift & promo code open this page. Telling people right after a game has been added to their account to install the client will, imo, be much more effective than how this page works now, or how the various options to install a game are in the FAQ, a FAQ that not many will bother to read beforehand, and a number won't read anyway.

Should this fail for some (and it quite probably will), and they go to their account, revise the client button. Reward it to say "Install Galaxy", and add a blurb right under it to say "if you want <list of major features> install our client blah blah blah". Seriously GOG, you chose the current wording of that button out of fear you'd hurt the sensibilities of those that don't want to use it, yet when it failed to work for those that want it, you've gone with an extreme solution.

I'll be genuinely surprised and puzzled if nobody at GOG thought of this. If they have, the question then is why hasn't it been at least attempted?

I meant to post this in the thread about this that BKGaming made a few weeks ago, and never got around it, but I guess this thread is as good a place to make a suggestion. Does "the site" refer to other parts of GOG's site, or does it also include the forum? Feedback on what exactly pertaining to moderation? Did the topic come up only for GOG to get feedback, or did they share any ideas/plans as to how to improve forum moderation, but you're bind by the NDA and can't say anything more?



Are the shit and questions, and how you asked them, also covered by the NDA, or can you freely share?


Is this your impression, or was that explicitly stated and there's an actual plan as to how they'll do it?



What exactly did you tell them, and in what context? Did anyone stress how unreliable the current notifications for updated games is? Did anyone ask why games with a changelog aren't flagged as updated? And if you did, is there any plan besides "we'll work on it from the grounds up eventually™"?

Also, did anyone bring up the issue of changelogs? And why game forum links on game pages is restricted to only In Dev games?



If I may ask, you know them by name because they told you themselves, or did GOG share with you who else was invited but didn't/couldn't/etc. attend?



What bug related to the notifications are you referring to?

Thanks for taking the time to report this. I for one am glad that GOG is asking active members for their input.

Keep up the good work GOG.

I think we talked about it in the context of backup management (they asked us how we handle that kind of thing). And yes we asked both questions. Can't really say anything about their plans, because I don't remember the exact answer. They took a lot of notes though.

Which issue of changelogs? I told them that it would be great, if they would be visible for everyone right on the store page of a game. Not completely sure about the second question, but I think someone mentioned it.

Sorry, since I use AF and BE I did not even know about this so I did not ask them.