i go and buy this game download it install it launch it register the serial key on there website make a form account on there website but they still won't let me have the online features so i am at a total lost what to do at this point anyone willing to help shed some light on this?

Have you loged in within the game* using the same login details as those registered on the egosoft site?

*Online features in the options menu

yes on the day of this post and before your response to me i guess i have not been worrying about it much atm as i am trying to under stand the game atm fraps is not screen shoting very well so i have to use another software called lightshot to screen shot with the base's for what items the base is buying

finally got it to where i can steer the ship with the mouse but have to control the speed and fire the weapons with the key broad annoying atm but it is what it is

If you use the default layout, left click and hold allows you to steer with mouse, shoot main weapon with right click (only works while left click and holding left mouse button, and speed is controlled with mouse wheel. I find this a nice control method because as soon as you let go of the left click and hold, the mouse can interact with radar targets and objects in space, so no keyboard needed to switch between control schemes.

Just press Shift+SPACE once and fly without holding down LMB. Or bind this function to middle mouse button for easier switching. Shooting works with just SPACE or still LMB+RMB together.

I have bound QASF to strafe up/down/left right, E=full forward, D=full back, W=boost, R=same speed as target, C=travel mode.
Controls like a charm. full forward and stuff works because if you let go of the key, game does 0% thrust again, so you can control it nicely digitally like keys are destined for.

F1-4 to inventory missions etc

If you really want to go all out on mappings - you have a PC game, the sky is the limit. Use Autohotkey to map stuff the game has hardbound. Or fire up C:\Users\<yourname>\Documents\Egosoft\X4\inputmap.xml in an editor.

This for example is keyboard scrolling on the map

<state id="INPUT_STATE_MAP_PAN_LEFT" source="INPUT_SOURCE_KEYBOARD" code="INPUT_KEYCODE_A"/>
<state id="INPUT_STATE_MAP_PAN_RIGHT" source="INPUT_SOURCE_KEYBOARD" code="INPUT_KEYCODE_D"/>
<state id="INPUT_STATE_MAP_PAN_UP" source="INPUT_SOURCE_KEYBOARD" code="INPUT_KEYCODE_W"/>
<state id="INPUT_STATE_MAP_PAN_DOWN" source="INPUT_SOURCE_KEYBOARD" code="INPUT_KEYCODE_S"/>

change _A, _D, _W, _S for example to _S, _F, _E, _D