Posted October 15, 2015
ragnin: Apparently its not so simple since they are having to do it one account at a time. Which is why I said it sounded like this was a horrible mess. :p
Hope you get it soon I understand your frustration having had similar things happen to me before.
Hope you get it soon I understand your frustration having had similar things happen to me before.
xxswatelitexx: I think its probably due to the version..
What we have is the basic edition.
Basic --> No DC version
Classic --> DC Classic
Deluxe --> DC Deluxe
Since basic isn't actually "Sold" it probably was forgotten such a thing existed.
So probably around that time when they setup the system they were only considering products they actively sold.
It is only 6 am in Poland so I doubt anyone has come to work yet. So we probably have another 3 hours before they start again adding to accounts.
Yeah, I would have hoped it could be a simple matter of checking all Basic versions of the game and giving them all the DC version, in a bulk update. Since I'm a web developer, I have SOME knowledge in how a database operates, and I don't know why they cannot do a bulk update for all Basic versions of the game to give us all access... I'm guessing it was a huge oversight that now needs to be corrected manually, but I don't see how a quick SQL update (or whatever language they are using for their DB) couldn't be run to give us all the access more immediately. There must be some moving part I'm unaware of that requires a fine-toothed comb. What we have is the basic edition.
Basic --> No DC version
Classic --> DC Classic
Deluxe --> DC Deluxe
Since basic isn't actually "Sold" it probably was forgotten such a thing existed.
So probably around that time when they setup the system they were only considering products they actively sold.
It is only 6 am in Poland so I doubt anyone has come to work yet. So we probably have another 3 hours before they start again adding to accounts.
It looks like I will give up hope for getting to play tonight then, since I'm in California (10pm here). I will just get some more work done... *sigh*