The launcher starts, I add the cd key, start the game HD or Classic and both just give a black screen for 0.5 - 1 seconds. I can hear the old old blizzard logo but that's it. Then it just closes.

Warcraft I. works just fine. WC2 does not work at all.

I was playing WC2 for weeks and this just started happening to me as well. i'v tried un installing and re installing, i'v changed video settings, nothing seems to work.

Hmm, I wonder if it's a recent Win10 update? I sent Tech. Troubleshot message to GoG's official CS but I just get a *daily* canned response of this:

--

"We’d like to let you know that your ticket (#XXXXXX) is currently being processed, and one of us will get back to you as soon as possible.

Please be aware that we are currently experiencing heavy support traffic, therefore response times are higher than usual. We appreciate your patience and understanding.

In the meantime, we would welcome any additional information that you think might be helpful in investigating your request."

Windows 10 Event Viewer produces this error upon executing the game from the Launcher:

Faulting application name: Warcraft II BNE.exe, version: 2.0.2.1, time stamp: 0x3b098e14
Faulting module name: Warcraft II BNE.exe, version: 2.0.2.1, time stamp: 0x3b098e14
Exception code: 0xc0000005
Fault offset: 0x000056a5
Faulting process id: 0x1cdc
Faulting application start time: 0x01d5e1ac943ad7fb
Faulting application path: C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\Warcraft II BNE.exe
Faulting module path: C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\Warcraft II BNE.exe
Report Id: 6a892b1c-4b3c-47e1-b387-193ccd9f763e

------

Then it makes this Error 0.5 seconds later, when it auto-closes itself:

Faulting application name: Warcraft II BNE.exe, version: 2.0.2.1, time stamp: 0x3b098e14
Faulting module name: smackw32.dll, version: 3.0.0.0, time stamp: 0x34bfa011
Exception code: 0xc0000005
Fault offset: 0x0000375e
Faulting process id: 0x1cdc
Faulting application start time: 0x01d5e1ac943ad7fb
Faulting application path: C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\Warcraft II BNE.exe
Faulting module path: C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\smackw32.dll
Report Id: 514ff78a-9af8-4899-8445-9d7ffeb389b8

WARNING

Do not try to fix this yourself by downloading smackw32.dll. Every single DLL I downloaded has a virus called "Win.Trojan.Ramnit-5817" from several websites across the internet.

File in question:
https://www.virustotal.com/gui/file/f9b2fdb5ebc8e659c7ac132c213fcfd2eb059a1195a129121bb68ca21699e5e1/detection

The smackw32.dll THAT HAS THE VIRUS has a MD5 of: 9dcf8871a1c8fbf20fbd9cd8b332cea4

--

So hopefully someone at gog can get "The blizzard logo movie" to stop crashing the game.

Is there a way to bypass all movie clips in WCII in a config file?

Are people actually playing this game *right now* (Feburary 2020)?

Please someone help.

All support on gog site ( https://support.gog.com/hc/en-us/articles/360020536394-Warcraft-II-Battle-net-Edition?product=gog ) does not work.

All fixes from weeks to months ago on this forum do not work.

No CS at gog will respond for days.

I crash to desktop instantly at the intro movie in both HD and Classic from the Launcher. Everyone else can get past the Blizzard Logo movie and into the game? How did I get a bad smackw32.dll?

I have installed/reinstalled several times. I have verified files several times. I have gone through every ini file attempting to find a way to skip into movies.

I requested my money back and I get nothing but canned responses over and over for days.


Seriously WTF!

From the C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\Errors directory .ERR file

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 004056B2 01:000046B2 C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\Warcraft II BNE.exe

Registers:
EAX:000023FB
EBX:765883C0
ECX:0000010D
EDX:0019FC74
ESI:00000000
EDI:0019FC74
CS:EIP:0023:004056B2
SS:ESP:002B:0019FC58 EBP:00000000
DS:002B ES:002B FS:0053 GS:002B
Flags:00210202
Call stack:
Address Frame Logical addr Module
004056B2 00000000 0001:000046B2 C:\Program Files (x86)\GalaxyClient\Games\Warcraft II BNE\Warcraft II BNE.exe

Stack bytes:
0x0019fc58: fb 23 00 00 74 fc 19 00 90 a9 59 76 50 b2 43 00 .#..t.....YvP.C.
0x0019fc68: a0 e7 59 76 95 c7 41 00 74 fc 19 00 2f e8 2b 76 ..Yv..A.t.../.+v
0x0019fc78: bc 01 1f 01 ef b3 43 00 7c 00 37 08 fa b3 43 00 ......C.|.7...C.
0x0019fc88: 03 00 00 00 00 00 00 00 7c 00 37 08 53 6d 6b 5c ........|.7.Smk\
0x0019fc98: 42 6c 69 7a 7a 61 72 64 2e 73 6d 6b 00 00 00 00 Blizzard.smk....
0x0019fca8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x0019fcb8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x0019fcc8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x0019fcd8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x0019fce8: 40 7c 0b b1 28 00 00 00 62 34 01 15 98 0a 61 07 @|..(...b4....a.
0x0019fcf8: 10 00 33 03 74 fd 19 00 56 86 48 00 00 00 00 00 ..3.t...V.H.....
0x0019fd08: 00 00 e1 07 01 00 00 00 74 fd 19 00 10 4b 4d 00 ........t....KM.
0x0019fd18: 00 00 00 00 98 4f 4d 00 00 00 e1 07 80 02 00 00 .....OM.........
0x0019fd28: e9 67 48 00 74 fd 19 00 90 a9 59 76 00 00 00 00 .gH.t.....Yv....
0x0019fd38: a0 e7 59 76 00 00 00 00 e0 ac 80 00 98 4f 4d 00 ..Yv.........OM.
0x0019fd48: ff ff ff ff 10 4b 4d 00 98 4f 4d 00 98 4f 4d 00 .....KM..OM..OM.
0x0019fd58: 1e 00 00 00 ff ff ff ff 00 00 00 00 70 4f 4d 00 ............pOM.
0x0019fd68: 44 fd 19 00 a0 e7 59 76 60 ff 19 00 00 00 00 00 D.....Yv`.......
0x0019fd78: 00 00 00 00 80 02 00 00 e0 01 00 00 7f 52 40 00 .............R@.
0x0019fd88: 00 00 00 00 c0 83 58 76 1e a7 42 00 2b a7 42 00 ......Xv..B.+.B.
0x0019fd98: 90 a9 59 76 00 99 59 76 a0 e7 59 76 c0 83 58 76 ..Yv..Yv..Yv..Xv
0x0019fda8: d1 0c 19 76 fe ff ff ff 14 fe 19 00 2a 4b 58 76 ...v........*KXv
0x0019fdb8: b0 ee 45 00 00 00 00 00 0f 00 00 00 00 00 00 00 ..E.............
0x0019fdc8: 00 00 00 00 00 a0 27 00 01 00 00 00 d5 63 5f 00 ......'......c_.
0x0019fdd8: c6 04 0c 01 30 84 66 77 00 90 27 00 00 00 00 00 ....0.fw..'.....
0x0019fde8: 00 00 00 00 00 00 00 00 00 00 00 00 c6 04 0c 01 ................
0x0019fdf8: 00 00 00 00 d4 fd 19 00 e8 87 65 00 60 fe 19 00 ..........e.`...
0x0019fe08: a0 62 5a 76 31 0d 19 76 fe ff ff ff 50 fe 19 00 .bZv1..v....P...
0x0019fe18: df e0 58 76 70 2a b1 00 ac 1d 65 77 f7 e0 58 76 ..Xvp*....ew..Xv
0x0019fe28: 38 fe 19 00 18 00 00 00 00 00 00 00 70 2a b1 00 8...........p*..
0x0019fe38: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 08 90 ................
0x0019fe48: 00 00 00 00 00 00 00 00 a4 fe 19 00 cd 41 65 77 .............Aew
0x0019fe58: 6c fe 19 00 20 00 00 00 60 ff 19 00 00 41 65 77 l... ...`....Aew
0x0019fe68: 90 fe 19 00 70 2a b1 00 00 00 00 00 0f 00 00 00 ....p*..........
0x0019fe78: 00 00 00 00 00 00 00 00 b0 ee 45 00 30 84 66 77 ..........E.0.fw
0x0019fe88: 70 00 00 00 ac 2d 51 76 c1 2f 58 76 c6 04 0c 01 p....-Qv./Xv....
0x0019fe98: 75 00 00 00 00 00 a0 0f 70 ff 19 00 37 31 7a 76 u.......p...71zv
0x0019fea8: 5c 2f 51 76 bc 01 46 00 c8 db 47 00 00 00 00 00 \/Qv..F...G.....
0x0019feb8: 70 ff 19 00 00 90 27 00 08 00 00 00 b0 ee 45 00 p.....'.......E.
0x0019fec8: 00 00 00 00 00 00 00 00 00 00 40 00 e9 09 00 02 ..........@.....
0x0019fed8: 05 00 01 00 15 00 90 00 00 00 00 00 ec 4d 4a 00 .............MJ.
0x0019fee8: a8 dc 47 00 68 74 4b 83 00 00 00 00 e0 45 64 00 ..G.htK......Ed.
0x0019fef8: 0a 00 00 00 c8 db 47 00 c8 db 47 00 00 90 27 00 ......G...G...'.
0x0019ff08: 05 00 00 c0 e0 45 64 00 00 00 00 00 44 00 00 00 .....Ed.....D...
0x0019ff18: 98 9a 65 00 58 22 65 00 c0 4f 66 00 00 00 00 80 ..e.X"e..Of.....
0x0019ff28: 00 00 00 80 00 00 00 80 00 00 00 80 00 00 00 00 ................
0x0019ff38: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x0019ff48: 00 00 00 00 ff ff ff ff ff ff ff ff ff ff ff ff ................

Code bytes:
0x004056b2: ff 50 2a 8b e8 83 c4 08 85 ed 75 1f a1 e0 b8 4a .P*.......u....J

Seems this has been an issue for a couple months at least, but not a single person has played this game since it was released on GoG. CS does not answer anything and this game is dead in the water.

I strongly suggest to not buy this game our you will be hosed out of money.

How long does GOG CS take to respond? Currently waiting almost four days now, is it simply not possible to get support for this game or a reply of any kind? Should I translate all my messages to polish? Not sure what's supposed to be normal here--for wait times-- but most businesses only take one day, two maximum.

The game stopped CTD once my Windows 10 (64 bit) got these updates:

https://support.microsoft.com/en-us/help/4532693/windows-10-update-kb4532693
https://support.microsoft.com/en-us/help/4534132/kb4534132-cumulative-update-for-net-framework
https://support.microsoft.com/en-us/help/4537759/security-update-for-adobe-flash-player

Which all were updates *after* I bought the game a couple days prior.

I havent got problem with combat version en.war2.ru

Yes, I don't either as you can read in the reply *you* quoted.