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Dear everyone,

First of all, we are deeply sorry for this belated reply, but here is the whole story:

We can't enable a fully automated Final Cut key sending for those who own one or more Van Helsing games on GOG.com, which is because this feature (tracking individual user accounts) does not exist on GOG. This is why we need you to send us your

SteamID: (Find it here: steamidfinder dot com/advanced.aspx) (17 digits, always beginning with a 7)
and a screenshot of your GOG purchase.

We need some proof of purchase as otherwise it would be pretty easy to resell these keys you get. This is also the reason why we have to maintain a database, containing all of the GOG users who have opted in for their Final Cut codes.

When you send us an e-mail via support@neocoregames.com, we enter your info to this database, and then the automated service sends you out the key.

Due to the amount of requests, there are some people who did not get their codes because of this automated service's fault.

Obviously, we are constantly trying to fix this issue.

If you have already sent us the required information and still did not receive your code (please always check your spam folder), please mail us again and we will check the database manually.

Thanks for your cooperation and support.
Post edited April 28, 2016 by megapull
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megapull: Dear everyone,

First of all, we are deeply sorry for this belated reply, but here is the whole story:

We can't enable a fully automated Final Cut key sending for those who own one or more Van Helsing games on GOG.com, which is because this feature (tracking individual user accounts) does not exist on GOG. This is why we need you to send us your

SteamID: (Find it here: steamidfinder dot com/advanced.aspx) (17 digits, always beginning with a 7)
and a screenshot of your GOG purchase.

We need some proof of purchase as otherwise it would be pretty easy to resell these keys you get. This is also the reason why we have to maintain a database, containing all of the GOG users who have opted in for their Final Cut codes.

When you send us an e-mail via support@neocoregames.com, we enter your info to this database, and then the automated service sends you out the key.

Due to the amount of requests, there are some people who did not get their codes because of this automated service's fault.

Obviously, we are constantly trying to fix this issue.

If you have already sent us the required information and still did not receive your code (please always check your spam folder), please mail us again and we will check the database manually.

Thanks for your cooperation and support.
Not everyone has or wants a Steam account. What about those who don't and so bought the game here in good faith that you would do as you say and provide a GOG edition of the Final Cut?
avatar
megapull: Dear everyone,

First of all, we are deeply sorry for this belated reply, but here is the whole story:

We can't enable a fully automated Final Cut key sending for those who own one or more Van Helsing games on GOG.com, which is because this feature (tracking individual user accounts) does not exist on GOG. This is why we need you to send us your

SteamID: (Find it here: steamidfinder dot com/advanced.aspx) (17 digits, always beginning with a 7)
and a screenshot of your GOG purchase.

We need some proof of purchase as otherwise it would be pretty easy to resell these keys you get. This is also the reason why we have to maintain a database, containing all of the GOG users who have opted in for their Final Cut codes.

When you send us an e-mail via support@neocoregames.com, we enter your info to this database, and then the automated service sends you out the key.

Due to the amount of requests, there are some people who did not get their codes because of this automated service's fault.

Obviously, we are constantly trying to fix this issue.

If you have already sent us the required information and still did not receive your code (please always check your spam folder), please mail us again and we will check the database manually.

Thanks for your cooperation and support.
avatar
Pajama: Not everyone has or wants a Steam account. What about those who don't and so bought the game here in good faith that you would do as you say and provide a GOG edition of the Final Cut?
Of course we will - it is already in the works. I am going to test a new version of GOG FC today.
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Pajama: Not everyone has or wants a Steam account. What about those who don't and so bought the game here in good faith that you would do as you say and provide a GOG edition of the Final Cut?
avatar
megapull: Of course we will - it is already in the works. I am going to test a new version of GOG FC today.
Glad to hear it :) GOG purchasers have had a raw deal regarding the FC so far :(
Cool, well sent out the request as 6 months was enough waiting time.
And I've got the key for Steam in record time. Thanks guys, it will keep me busy until the GOG release :)
Received my steam key in 3hrs, today, 2 months ago they send me nothing...although I prefer on gog to have it...
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pigulici: Received my steam key in 3hrs, today, 2 months ago they send me nothing...although I prefer on gog to have it...
I assume GOG will add the game into our accounts if we have all 3 games here. But in the mean time we can play the game at least.